Flo by Moen™ vs Carrier SmartHome
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Flo by Moen™
This app guides users through migrating their Flo by Moen devices to a new platform before the current app is deactivated. It provides a step-by-step process to ensure a smooth transition for water damage and leak protection devices.
- Guided device migration
- Step-by-step instructions
- Water damage protection device transfer
- Leak detector device transfer
- App deactivation guidance
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If you currently use the Flo by Moen™ app to manage your device, please follow the in-app migration steps before November 1 to move to our new app. After November 1, the Flo by Moen™ app will have limited functionality and will be removed from the App Store later this year.
Carrier SmartHome
Manage your home's comfort remotely with this app. Adjust temperature, create custom schedules, monitor energy usage, and receive real-time alerts for your compatible Carrier system. Redefine your home comfort experience with intuitive control.
- Remote temperature and humidity adjustment
- Customizable smart scheduling
- Energy usage monitoring
- Real-time system alerts
- Intuitive user interface
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Carrier SmartHome is your go-to app for managing and personalizing your home’s comfort experience! With a sleek, intuitive design and enhanced features, Carrier SmartHome makes it easier than ever to control your compatible Carrier system remotely, set customized schedules, monitor energy use, and get real-time alerts to ensure your home is always just the way you like it. Key Features: • Remote Control: Adjust temperature, humidity, and settings from anywhere. • Smart Schedules: Create custom schedules to match your routine and save on energy costs. • Energy Insights: Track usage trends to optimize efficiency. • Real-Time Alerts: Receive notifications if anything needs attention, from filter changes to unexpected system performance. With Carrier SmartHome, we’re redefining what home comfort means. Download now and enjoy complete control at your fingertips! This app is compatible with iPhone iOS 15.1 or later.
Screenshots
Verdict
The clearest difference is rating: Flo by Moen™ at 4.0 against Carrier SmartHome's 3.5. Flo by Moen™ also leads on review sentiment (35% vs 11%). Carrier SmartHome's advantage is update cadence (fortnightly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Flo by Moen™ holds the better App Store score, 4.0 against 3.5. Both are backed by a comparable volume of ratings — 1.9K and 2.6K respectively. Written reviews point the same way: 35% of Flo by Moen™'s written reviews are positive against 11% of Carrier SmartHome's.
Flo by Moen™ ships an update every 2 months, Carrier SmartHome fortnightly. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | Flo by Moen™ | Carrier SmartHome |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (1.9K ratings) — better | 3.5 (2.6K ratings) |
| Positive reviews | 35.5% of reviews — better | 10.9% of reviews |
| Number of ratings | 1.9K | 2.6K — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 73 MB | 193 MB |
| Age rating | 4+ | 4+ |
| Developer | Flo Technologies | Carrier Corporation |
Customer experience
Flo by Moen™
Carrier SmartHome
User reviews
Flo by Moen™
From 1.9K App Store ratingsWhat we love
- 🚀 Piece of mind
- 🚀 Monitors water usage
- 🚀 Detects leaks
- 🚀 Ability to shut off water remotely
- 🚀 Provides detailed water usage data
Room to improve
- 🐛 Inaccurate fixture detection
- 🐛 Frequent false alarms and water shutoffs
- 🐛 Buggy app with connectivity issues
- 🐛 Limited customization and control options
- 🐛 Inconsistent water usage tracking
Carrier SmartHome
From 2.6K App Store ratingsWhat we love
- 🚀 Significant improvement
- 👍 Intuitive and easy to use
- 👍 Sleek, modern feel
- 👍 Refreshed look and improved experience
- 👍 Good screens
Room to improve
- 🐛 App freezes and requires force quit
- 🐛 Doesn't show correct operating status
- 🐛 Doesn't update outside temperature
- 🐛 Fails to register temperature changes
- 🐛 Unreliable connection and sync issues
Bugs and requests
Flo by Moen™
Reported bugs
5 issues- App crashes and freezes
- Inability to connect devices to WiFi
- Incorrect water usage data and categorization
- Water shutoffs during normal usage
- Sensor connectivity issues and failures
Requested features
6 requests- Ability to customize fixture types
- More granular water usage reporting
- Automated home/away mode
- Integration with more smart home platforms
- Improved app responsiveness and stability
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- Better leak detection sensitivity
Carrier SmartHome
Reported bugs
6 issues- App freezes and becomes unresponsive
- Operating status not in sync with wall controller
- Notifications don't work or are delayed
- AQI data is inaccurate for user's location
- Temperature changes not reflected in app
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- Compatibility issues with iOS 18.3.1 update
Requested features
5 requests- Show system operating status (heating, cooling)
- Display energy consumption details
- Add more temperature schedule options
- Integrate with Apple HomeKit
- Show outside temperature measured by the system
In-app purchases
Flo by Moen™
No in-app purchases
Carrier SmartHome
No in-app purchases
