Drift vs Qualified Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Drift
Connect with prospects and customers instantly through live chat and personalized video messages. Never miss an opportunity to engage, schedule meetings directly from conversations, and track customer interactions on the go.
- Live chat with customers and leads
- Record and share personalized videos
- Real-time notifications for website visits
- Schedule meetings from live chat
- View chat and video history
- Track video views
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Take your customer conversations and video outreach on the move. Your prospects and customers don’t want to wait. With Drift, it’s easy to connect with them, now. - Never miss an important conversation - chat live with your customers and leads anywhere, anytime. - Record and share personalized videos when you’re away from your desk. - Get notified immediately and start conversations when a key account visits your website or when an important prospect views your video. - Automatically schedule meetings from live chat while your customer is engaged. - See all your recorded videos and chat history in one place. DRIFT VIDEO: Record quick personalized videos on the go. Easily share videos via email, social, or messaging apps. Track views & get notified on your phone. Chat live while customers watch your video. 100% free to use. DRIFT CHAT: Talk to your customers, anywhere, anytime. Track conversations & get notified on your phone. Drop your calendar to automatically book meetings. See all your contact details and conversation history. Filter for the conversations that matter most. Assign participants, manage tags, and add notes. ABOUT DRIFT: Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable and more human.
Qualified Mobile
Instantly connect sales reps with VIP website visitors in real-time, even on the go. Receive instant notifications, prioritize prospects with visitor segments, and engage in live chat or voice calls directly from your phone.
- Real-time visitor notifications
- Prioritized prospect segments
- Visitor profile previews
- Live chat and voice calls
- Salesforce CRM integration
- On-the-go sales engagement
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Qualified’s mobile app lets you instantly alert and enable sales reps to have real-time conversations with VIP website visitors even when they’re on-the-go. Never miss a beat with Qualified Anywhere Notifications Whether it’s accelerating a sales deal with an open Opportunity or rolling out the red carpet for a VIP from a target account, Qualified Anywhere notifies you instantly so you can take quick action—right from your phone. Prioritize prospects with Qualified Segments Bring the Qualified command center to your phone. Scroll through prioritized visitor segments and view live streams of website activity to find your most valuable prospects with ease. Preview visitor profiles with Qualified Visitor 360 To view a visitor’s profile, simply tap their card and open Visitor 360. Here, you’ll see valuable visitor details like Salesforce CRM, account-based marketing, and firmographic data. Engage in conversations with Qualified Live Chat and Voice Calls Ready to chat with a visitor? Select “Start a conversation” in the app and type your message in the chat box, just like a text message. Then, start a voice call from directly within the app. Drive more revenue through real-time conversations More conversations means more pipeline and more revenue. Qualified Anywhere offers complete flexibility throughout your day while continuing to have meaningful conversations with qualified buyers. About Qualified Qualified is the conversational sales and marketing platform for revenue teams that use Salesforce. Leading B2B brands such as Adobe, Bitly, SurveyMonkey, ThoughtSpot and VMware trust Qualified to grow their pipeline by tapping into their greatest sales & marketing asset — their corporate website — to identify their most valuable buyers, understand their intent and instantly start a sales conversation. Customers that use Qualified report a 10X increase in sales meetings, a 4X increase in lead conversion, and a 6X increase in pipeline. Qualified runs natively on Salesforce to give companies a 360-degree view of their website visitors, and is ranked #1 in its category on the Salesforce AppExchange. Headquartered in San Francisco, Qualified is led by former Salesforce CMO Kraig Swensrud and former Salesforce product SVP Sean Whiteley, and funded by Norwest Venture Partners, Redpoint Ventures and Salesforce Ventures.
Screenshots
Verdict
The clearest difference is update cadence: Drift at every 3 weeks against Qualified Mobile's every 8 months. Drift also leads on ratings volume (1.1K vs 10). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Drift holds the better App Store score, 4.5 against 4.3. That said, the two scores are not equally well evidenced: Drift has 1.1K ratings behind it against 10, so its average is the more settled of the two. Written reviews complicate that: 69% of Drift's written reviews are positive against 75% of Qualified Mobile's, so the app with the better star average is not the one people write more warmly about.
Drift ships an update every 3 weeks, Qualified Mobile every 8 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Drift | Qualified Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.1K ratings) — better | 4.3 (10 ratings) |
| Positive reviews | 69.0% of reviews | 75.0% of reviews — better |
| Number of ratings | 1.1K — better | 10 |
| Update frequency | Every 3 weeks — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 84 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | Drift.com, Inc. | Qualified.com, Inc. |
Customer experience
Drift
Qualified Mobile
Bugs and requests
Drift
Reported bugs
5 issues- Unable to see chat history
- Unread message notifications not clearing
- App crashes when uploading media
- Inconsistent behavior across devices
- Issues with saved replies and formatting
Requested features
5 requests- Customizable notification sounds
- Better message management tools
- iPad/tablet app support
- More advanced analytics and reporting
- Improved integration with CRM systems
Qualified Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Drift
No in-app purchases
Qualified Mobile
No in-app purchases









