Mojo Helpdesk vs Dave GO

Efficient support, anytime, everywhere. Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account. Key Features: Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. Administration: Billing, security, add-ons, and more account settings available for admins. Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.

Dave GO empowers you to communicate and work better. As part of our Unified Communications package, Dave GO is a versatile soft phone that revolutionizes communications in modern workplaces. What can Dave GO do for you? Simplify and enhance business communications Save time and money spent on communications Encourage collaboration and productivity What can you do with Dave GO? - Make and receive calls for less or free - Chat with other users - Transfer or hold calls - Receive a ‘call back’ if VoIP call quality is not satisfactory - Enjoy the same features and benefits at your desk, at home, or even across the world - Access and manage voicemail - Quickly view and use all company contacts - Use with Bluetooth headset - Add users to favourites for easier access