Mojo Helpdesk vs Raptor Visitor

Efficient support, anytime, everywhere. Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account. Key Features: Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. Administration: Billing, security, add-ons, and more account settings available for admins. Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.

Raptor Visitor is your comprehensive solution for streamlining visitor management in K-12 schools. It capitalizes on the safety and security Raptor is known for along with the self-serve, mobile conveniences schools have been requesting. As part of the Raptor VisitorSafe™ product line, the Visitor app provides flexibility and enhanced functionality to your visitor management system. Key Features: Efficiency: Raptor Visitor offers a user-friendly interface facilitating swift check-in/out. Visitors, staff, and students breeze through the process, saving themselves and front desk staff valuable time. Identity Verification: Visitors can securely sign in to your school through Raptor Visitor using either a government-issued ID or a Raptor Passport from the Raptor Safe mobile app. Both options leverage advanced identity verification technology to ensure a safe and protected campus environment. Attendance Tracking: Track student attendance effortlessly with Raptor Visitor, gaining valuable insights into student arrival and dismissal patterns. Easily monitor tardiness, early dismissals, and overall attendance trends to ensure compliance with school policies and regulations. Print Badges: Seamlessly connect Raptor Visitor to a Bluetooth-enabled printer for immediate printing of visitor badges, staff badges, or student tardy and early dismissal badges, depending on school policy. Customizable Settings: Configure the app to your specific needs - Raptor Visitor offers unprecedented levels of flexibility to accommodate your school's requirements. Student and Visitor Alerts: Set up personalized alerts for any student, covering medical conditions, custody arrangements, or behavioral concerns. Furthermore, ensure any visitor entering your school is screened against national registries or a customized school-specific list, providing an additional layer of security and peace of mind. Upon receiving an alert notification, staff can swiftly intervene to ensure the safety and wellbeing of their campus. Raptor Visitor empowers schools to respond effectively to any situation. Every Child. Every School. Every Day.   Raptor was founded in 2002 with the mission to protect every child, every school, every day. Today, Raptor is a school safety partner for 60,000 schools in 55 countries, including over 7,300 K-12 US school districts, providing SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety lifecycle, ranging from crisis prevention and preparation to emergency response and recovery. Raptor’s globally integrated product portfolio supports a school’s foundation of safety and wellbeing including Emergency Management, Campus Movement, Student Wellbeing, and Safety Training and Compliance.