Mojo Helpdesk vs VHD Assets Agent

Efficient support, anytime, everywhere. Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account. Key Features: Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. Administration: Billing, security, add-ons, and more account settings available for admins. Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.

App for asset tracking of a mobile device and scanning the asset information. This app is used by end users or vision helpdesk clients. Every user will have different URL as per their vision helpdesk software installation path. Tracking - mobile device information is tracked and sent to asset management module of vision helpdesk software. This information Update the camera purpose string to explain how the app will use the requested information and provide an example of how the data will be used. See the attached screenshot. ====> Camera Usage Description: You need to provide camera access to scanning the QR Code. Photo Library Usage Description: You need to provide photo album access to upload profile image Contacts Usage Description: You need to provide contact access to link and manage contacts. Asset scanning - scanning is done based on barcode or QR code attached to asset. Scan asset details are be retrive from service desk software to App.