Comparison

Send My Bag App vs Goki

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Send My Bag App

Track your luggage globally with a single click. Receive free push notifications for delivery updates and preparation reminders. Easily upload customs documents and get a free insurance upgrade by photographing your packed suitcase.

Highlights
  • Real-time bag location tracking
  • Free push notifications
  • Customs document upload via camera
  • Free insurance upgrade offer
  • Delivery status updates
Features
Read full description

With the Send My Bag app you can now check the location of your bag with one click no matter where you are in the world. We’ll also send you free push notifications with reminders when preparing your bag and letting you know when your bag is out for delivery. Other useful features include the ability to upload customs information using your smart phone’s camera and the option to receive a free insurance upgrade by taking a picture of your prepared suitcase!

About

Goki

Transform your phone into a smart key for seamless hotel access and discover on-site events. Connect with fellow travelers and manage your stay directly from your device, skipping check-in lines and enhancing your overall experience.

Highlights
  • Phone as smart key
  • Access rooms and common areas
  • Connect with other guests
  • View on-site events
  • Skip check-in queues
  • Message reception
  • Extend stay and leave feedback
Features
Read full description

Welcome to Goki. Check-in & get your Smart Key prior to arrival, meet other guests & find out what’s on where you're staying. SmartKeys Your phone is your key. Access your room & other common areas with the tap of a button. Social Meet other guests staying at the same time & see who’s attending today's events & activities. Save time No more queues, filling in registration forms & waiting for a keycard to get to your room! Better stays Message reception any time, extend your stay & leave feedback all from your phone. Experience more Get real time reviews from other guests for experiences you want to book. Join over a million travellers that have used Goki as the Key to their room while they travel.

Screenshots

Send My Bag App3 screens
Goki4 screens

Verdict

The call

Send My Bag App and Goki both sit at 4.1 stars, but that hides the real split: 70% of Goki's written reviews are positive against 54% of Send My Bag App's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.1 for Send My Bag App against 4.0 for Goki. Both are backed by a comparable volume of ratings — 119 and 147 respectively. Written reviews are what separate them: 54% of Send My Bag App's written reviews are positive against 70% of Goki's.

UpkeepUpdate frequency

Send My Bag App ships an update every 5 weeks, Goki every 6 weeks. Both last shipped on October 22, 2026.

Scorecard1 real difference · 9 level
Send My Bag App versus Goki: the parameters behind the verdict, then further details
ParameterSend My Bag AppGoki
PriceFreeFree
Rating4.1 (119 ratings) — better4.0 (147 ratings)
Positive reviews53.9% of reviews70.3% of reviews — better
Number of ratings119147 — better
Update frequencyEvery 5 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.415.1 — better
Further details — not scored
Size44 MB32 MB
Age rating4+12+
DeveloperSend My BagTipi

Customer experience

Send My Bag App

All ratings109 ratings
Positive73.4%
Neutral4.6%
Negative22.0%
Written reviews76 reviews
Positive53.9%
Neutral2.6%
Negative43.4%

Goki

All ratings140 ratings
Positive75.7%
Neutral4.3%
Negative20.0%
Written reviews333 reviews
Positive70.3%
Neutral4.8%
Negative24.9%

User reviews

Send My Bag App

From 119 App Store ratings

What we love

  • 👍 Smooth and effortless shipping process
  • 🚀 Fast delivery times
  • 👍 Clear and reliable tracking updates
  • 👍 Excellent customer support
  • 👍 Convenient door-to-door pickup

Room to improve

  • 😞 App constantly crashes
  • 😞 App doesn't work
  • 😞 Unable to log in
  • 😞 Hidden fees and unexpected charges
  • 😞 Poor customer service

Goki

From 147 App Store ratings

What we love

  • 👍 Good location
  • 🚀 Easy room access with app
  • 👍 Friendly staff
  • 👍 Comfortable beds
  • 👍 Clean facilities

Room to improve

  • 🔨 Tired, outdated interior
  • 🔨 Noisy location
  • 🔨 Dirty bathrooms
  • 🔨 Lack of storage space
  • 🔨 Uncomfortable furniture

Bugs and requests

Send My Bag App

Reported bugs

14 issues
  • App crashes at login
  • App keeps crashing
  • App doesn't work
  • Cannot log in or reset password
  • App shows an error
Show 9 more
  • Cannot log in
  • App force closes when trying to go to account
  • App doesn't let you login anymore
  • Functionality to send a photo of boxes doesn't open camera on phone
  • Error occurred when trying to register
  • App crashes at any command
  • App times out on OTP
  • App crashes when trying to use photograph bags feature
  • App doesn't update as often as the website

Requested features

7 requests
  • App needs to be revamped
  • Integrate service fully into the app
  • Fix app crashes when trying to register
  • Improve app's camera functionality
  • Allow booking and label printing on the app
Show 2 more
  • Provide more detailed courier pickup/drop-off times
  • Improve app's social sharing functionality

Goki

Reported bugs

3 issues
  • App login and check-in issues
  • Unreliable door locks and access
  • Inconsistent app performance

Requested features

4 requests
  • Apple Watch app integration
  • More privacy curtains or partitions in dorms
  • Improved lighting options in rooms
  • Better kitchen facilities and equipment

In-app purchases

None

Send My Bag App

No in-app purchases

None

Goki

No in-app purchases

Questions

Is Send My Bag App free?
Send My Bag App is free to download, with no in-app purchases.
Is Goki free?
Goki is free to download, with no in-app purchases.
Which has better reviews, Send My Bag App or Goki?
Send My Bag App is rated higher. Send My Bag App averages 4.1 out of 5 from 119 ratings, while Goki averages 4.0 from 147 ratings.
Do Send My Bag App or Goki have ads?
Neither Send My Bag App nor Goki shows ads.
Which is updated more often, Send My Bag App or Goki?
Send My Bag App ships an update every 5 weeks, and Goki every 6 weeks. Most recently, Send My Bag App was updated on October 22, 2026 and Goki on October 22, 2026.

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