Lansing Connect vs LaundryPay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lansing Connect
Report non-emergency civic issues directly to city government from your smart device. Submit photos and videos of community problems and track the progress of your reports. Help improve your community by engaging with local government.
- Real-time civic issue reporting
- Submit photos and videos
- Track report progress
- Direct communication with city government
- Free to use
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Lansing Connect is a real-time, free, civic engagement platform that allows the public to conveniently communicate non-emergency civic issues directly to city government from their smart devices. Download the Lansing Connect app to report community issues or problems; you can even submit photos and videos. When you use Lansing Connect, your report is submitted to the appropriate department and you can track its progress. Help us make your community a better place to live, work and play.
LaundryPay
Pay for laundry services directly from your smartphone at participating laundromats. Check machine availability and get notified when your cycle is complete, simplifying your laundry routine.
- Smartphone payment for laundry
- Check washer/dryer availability
- Laundry completion notifications
- Hassle-free payment experience
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Sign up today and use your smart phone to pay at your laundromat. With LaundryPay, you can pay for your laundry, check washer and dryer availability, and receive notifications when your laundry is done! LaundryPay makes laundry day easy. It's the ultimate, hassle-free payment experience.
Screenshots
Verdict
The clearest difference is ads: LaundryPay at none against Lansing Connect's shown. LaundryPay also leads on update cadence (every 2 months vs every 14 months) and monetization model (free vs ad-supported). Lansing Connect's advantage is rating (2.8 vs 2.4) and review sentiment (36% vs 21%). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lansing Connect holds the better App Store score, 2.8 against 2.4. That said, the two scores are not equally well evidenced: LaundryPay has 98 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 36% of Lansing Connect's written reviews are positive against 21% of LaundryPay's.
Lansing Connect ships an update every 14 months, LaundryPay every 2 months. The most recent releases landed on October 4, 2026 and October 17, 2026 respectively.
| Parameter | Lansing Connect | LaundryPay |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (10 ratings) — better | 2.4 (98 ratings) |
| Positive reviews | 36.4% of reviews — better | 21.0% of reviews |
| Number of ratings | 10 | 98 — better |
| Update frequency | Every 14 months | Every 2 months — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 29 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Lansing | Laundrylux Inc. |
Customer experience
Lansing Connect
LaundryPay
Bugs and requests
Lansing Connect
Not enough reviews yet to summarise bugs or requests.
LaundryPay
Reported bugs
12 issues- Pay card not found error
- App glitches when adding time
- Double charges for added time
- Cannot log in after initial use
- App crashes or freezes
Show 7 moreShow fewer
- QR codes not working
- Account disappears after reinstall
- Cannot update payment information
- App requires re-setup every time
- Errors when trying to reload money
- Unknown errors during transactions
- App doesn't work after first use
Requested features
8 requests- Allow loading funds with credit/debit cards directly
- Implement refunds for remaining balances
- Remove minimum load amounts
- Allow app usage outside laundromat WiFi
- Improve customer support accessibility
Show 3 moreShow fewer
- Add option to update email/account details
- Provide a dark mode option
- Allow direct payment without pre-loading funds
In-app purchases
Lansing Connect
No in-app purchases
LaundryPay
No in-app purchases
