Lansing Connect vs Consumers Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lansing Connect
Report non-emergency civic issues directly to city government from your smart device. Submit photos and videos of community problems and track the progress of your reports. Help improve your community by engaging with local government.
- Real-time civic issue reporting
- Submit photos and videos
- Track report progress
- Direct communication with city government
- Free to use
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Lansing Connect is a real-time, free, civic engagement platform that allows the public to conveniently communicate non-emergency civic issues directly to city government from their smart devices. Download the Lansing Connect app to report community issues or problems; you can even submit photos and videos. When you use Lansing Connect, your report is submitted to the appropriate department and you can track its progress. Help us make your community a better place to live, work and play.
Consumers Energy
Manage your energy services with ease. This app allows for flexible bill payments, outage reporting, and personalized alerts. Access all your energy accounts in one place and monitor real-time service conditions.
- Flexible, secure bill payments
- Centralized account management
- Scheduled payments
- Real-time alerts
- Interactive outage map
- Custom settings
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Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings. - Flexible, Secure Bill Payments: Pay your bills using PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, or credit/debit cards. - Centralized Account Management: All your energy accounts, one accessible place. - Scheduled Payments: Align your payments with your financial schedule. - Real-Time Alerts: Stay updated on bills, payments, and service interruptions. - Interactive Outage Map: Monitor real-time service conditions in your area. - Custom Settings: Personalize your app experience to fit your needs.
Screenshots
Verdict
The clearest difference is rating: Consumers Energy at 4.7 against Lansing Connect's 3.1. Consumers Energy also leads on ads (none vs shown) and update cadence (every 4 weeks vs every 14 months). Lansing Connect's advantage is review sentiment (36% vs 25%) and iOS requirement (12.0 vs 16.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Consumers Energy holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: Consumers Energy has 23K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 36% of Lansing Connect's written reviews are positive against 25% of Consumers Energy's, so the app with the better star average is not the one people write more warmly about.
Lansing Connect ships an update every 14 months, Consumers Energy every 4 weeks. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | Lansing Connect | Consumers Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (12 ratings) | 4.7 (23K ratings) — better |
| Positive reviews | 36.4% of reviews — better | 24.7% of reviews |
| Number of ratings | 12 | 23K — better |
| Update frequency | Every 14 months | Every 4 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 29 MB | 127 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Lansing | Consumers Energy |
Customer experience
Lansing Connect
Consumers Energy
Bugs and requests
Lansing Connect
Not enough reviews yet to summarise bugs or requests.
Consumers Energy
Reported bugs
4 issues- App not allowing account creation
- Automatic logout issues
- Payment processing problems
- Compatibility issues with newer devices
Requested features
4 requests- Add energy usage dashboard like website
- Allow changing payment date
- Improve login stability and security
- Provide more detailed energy consumption data
In-app purchases
Lansing Connect
No in-app purchases
Consumers Energy
No in-app purchases
Questions
Is Lansing Connect free?
Is Consumers Energy free?
Which has better reviews, Lansing Connect or Consumers Energy?
Do Lansing Connect or Consumers Energy have ads?
Which is updated more often, Lansing Connect or Consumers Energy?
Other comparisons
