Comparison

Portillo's vs Jet's Pizza

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Portillo's

Discover and order iconic Chicago-style hot dogs, Italian beef sandwiches, and other signature dishes. Customize your meals, save favorites, and enjoy convenient pickup or delivery options. Plus, get a free slice of chocolate cake on your birthday.

Highlights
  • Order signature Chicago-style dishes
  • Customize orders precisely
  • Save favorite orders and locations
  • Track delivery in real-time
  • Multiple pickup options
  • Free birthday cake reward
Features
Read full description

Portillo’s We're known for our famous Chicago-style hot dogs, Italian beef sandwiches, chopped salad, cheese fries, homemade chocolate cake, and chocolate cake shake. Our Italian beef is slow-roasted for four hours, thinly sliced, and served on freshly baked French bread. Then, it's dipped in hot gravy made with our homemade blend of seasonings that we've been perfecting for 50 years. Haven't tried Portillo's yet? Order an Italian beef, dipped with sweet or hot peppers (add mozzarella if you're feeling cheesy), or a Chicago-style hot dog "dragged through the garden" and you'll see what all the hype is about. Enjoy these features of the Portillo’s app: Free Cake on Your Birthday: Join Portillo’s Perks and get a free slice of our famous Chocolate Cake on your birthday, half birthday, and sign up anniversary! Delivery: Order delivery from your nearby Portillo’s. Track your order. Receive status updates about your order in real time. Easy Ways to Pick Up: There are three easy ways: Inside the Restaurant, Delivery, or Curbside pickup at participating locations. Save your Favorites: Easily save your favorite order and location so you can order quickly and come back again and again. Favorite Portillo’s locations that you order from the most. Customize your Order: Want your Italian beef sandwich dry, cut in half, with hot peppers and mozzarella cheese and gravy on the side? No problem! Simply customize your Portillo’s favorites to get exactly what you want.

About

Jet's Pizza

Order delicious Detroit-style pizza and other menu items for quick pickup or delivery. Customize your order with fresh ingredients and find nearby locations easily.

Highlights
  • Place and customize pizza orders
  • Find nearby locations via GPS
  • View store hours and contact info
  • Addresses auto-complete
  • Order for pickup or delivery
Features
Read full description

Hungry? Then order Jet’s® Download the app and order Detroit-style pizza the way it’s supposed to be: thick, crispy, and cheesy-to-the-edge. Jet’s® is the spot for the crunchiest, crispiest, thickest corner slices. But, that’s not all we’ve got. We also do Hand-Tossed Round, Thin Crust, NY Style, Gluten-Free, salads, breads, and more. We don’t cut corners, we crisp them. What more could you want? We’re serious about what goes into our food: • Fresh dough made daily from unbleached, unbromated flour • Fresh-cut veggies prepped in store • Premium mozzarella with no fillers • Sauce made from scratch with top-quality tomatoes It’s Not Pizza. It’s Jet’s® App Features • Place and customize your order quickly from your phone • Find closest Jet’s Pizza® locations using GPS • Addresses auto-complete as you type • View hours, locations, and tap to call directly from the app Download. Order. Eat. That’s it.

Screenshots

Portillo's4 screens
Jet's Pizza4 screens

Verdict

The call

The clearest difference is rating: Jet's Pizza at 4.7 against Portillo's's 1.9. Jet's Pizza also leads on review sentiment (35% vs 9%) and ratings volume (68K vs 1K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Jet's Pizza holds the better App Store score, 4.7 against 1.9. That said, the two scores are not equally well evidenced: Jet's Pizza has 68K ratings behind it against 1K, so its average is the more settled of the two. Written reviews point the same way: 9% of Portillo's's written reviews are positive against 35% of Jet's Pizza's.

UpkeepUpdate frequency

Portillo's ships an update every 2 months, Jet's Pizza every 5 weeks. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.

Scorecard4 real differences · 7 level
Portillo's versus Jet's Pizza: the parameters behind the verdict, then further details
ParameterPortillo'sJet's Pizza
PriceFreeFree
Rating1.9 (1K ratings)4.7 (68K ratings) — better
Positive reviews8.8% of reviews35.3% of reviews — better
Number of ratings1K68K — better
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#160 — better#190
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS26.013.0 — better
Further details — not scored
Size57 MB5 MB
Age rating4+4+
DeveloperPortillo's Hot Dogs, LLCJets America Inc

Customer experience

Portillo's

All ratings524 ratings
Positive24.0%
Neutral2.7%
Negative73.3%
Written reviews452 reviews
Positive8.8%
Neutral1.3%
Negative89.8%

Jet's Pizza

All ratings48,842 ratings
Positive92.1%
Neutral1.9%
Negative6.0%
Written reviews527 reviews
Positive35.3%
Neutral5.5%
Negative59.2%

User reviews

Portillo's

From 1K App Store ratings

What we love

  • 🚀 Easy to order
  • 👍 Customization options
  • 🚀 Seamless ordering process
  • 👍 App is very easy to use
  • 🚀 Fast and efficient

Room to improve

  • 🐛 Ordering issues
  • 🐛 App crashes
  • 🐛 Login problems
  • 🐛 Rewards not working
  • 🐛 Buggy app

Jet's Pizza

From 68K App Store ratings

What we love

  • 🍕 Great pizza
  • 👍 Friendly staff
  • 🚀 Fast delivery

Room to improve

  • 🐛 Buggy app
  • 🤔 Confusing interface
  • 💰 Expensive
  • 🕰️ Long wait times

Bugs and requests

Portillo's

Reported bugs

5 issues
  • App only works in North America
  • Can't create an account
  • Endless login loop
  • Ordering process not working
  • Rewards not syncing properly

Requested features

5 requests
  • Ability to customize orders
  • Separate pickup line for online orders
  • Integration with Apple Pay
  • Ability to check rewards balance
  • More menu options in the app

Jet's Pizza

Reported bugs

4 issues
  • App crashes
  • Incorrect order placement
  • Payment issues
  • Location detection problems

Requested features

4 requests
  • Ability to customize orders
  • Order tracking
  • Rewards program
  • Faster order processing

In-app purchases

None

Portillo's

No in-app purchases

None

Jet's Pizza

No in-app purchases

Questions

Is Portillo's free?
Portillo's is free to download, with no in-app purchases.
Is Jet's Pizza free?
Jet's Pizza is free to download, with no in-app purchases.
Which has better reviews, Portillo's or Jet's Pizza?
Jet's Pizza is rated higher. Portillo's averages 1.9 out of 5 from 1K ratings, while Jet's Pizza averages 4.7 from 68K ratings.
Do Portillo's or Jet's Pizza have ads?
Neither Portillo's nor Jet's Pizza shows ads.
Which is updated more often, Portillo's or Jet's Pizza?
Portillo's ships an update every 2 months, and Jet's Pizza every 5 weeks. Most recently, Portillo's was updated on November 6, 2026 and Jet's Pizza on November 9, 2026.
Which is more popular, Portillo's or Jet's Pizza?
Portillo's currently peaks at #160 in the App Store charts, and Jet's Pizza at #190. Chart position reflects recent download velocity rather than total install base.

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