MyLebara vs ASK4 Diagnostics
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyLebara
Manage your mobile account on the go. Easily top up your balance, check data and call allowances, and review your recent activity. Get instant online support for any queries.
- Top up with credit/debit card or PayPal
- Check balance and allowance
- View recent activity
- Access online support
- Order a SIM card
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Welcome to MyLebara! Manage your account anytime, anywhere. • Top up using a credit or debit card or PayPal. • Check your balance and allowance. • View your recent activity. • Get online support. The MyLebara app is free, but data charges may apply. It is available in France, the UK, Germany, Denmark, Netherlands, and Spain. Don't have a Lebara SIM card? Order a SIM at lebara.com to enjoy: • Great deals on mobile bundles • The Orange network quality • Free SIM card
ASK4 Diagnostics
This utility app performs various network tests and diagnostics. It's designed to help support agents quickly identify and resolve internet connectivity issues. Share the collected data with a support representative to expedite problem-solving.
- Runs network tests
- Performs diagnostics
- Shares test results
- Aids support agents
- Troubleshoots internet issues
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Only run this app if you've been referred by an ASK4 support agent. ASK4 Diagnostics runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan, an ASK4 support agent needs to look at the information collected, so please contact after you have run a scan.
Screenshots
Verdict
The clearest difference is review sentiment: MyLebara at 43% against ASK4 Diagnostics's 0%. MyLebara also leads on update cadence (monthly vs every 3 months) and iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyLebara ships an update monthly, ASK4 Diagnostics every 3 months. The most recent releases landed on September 28, 2026 and September 13, 2026 respectively.
| Parameter | MyLebara | ASK4 Diagnostics |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (10K ratings) — better | — |
| Positive reviews | 43.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 10K — better | — |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 62 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | Lebara Media Services | ASK4 Ltd |
Customer experience
MyLebara
ASK4 Diagnostics
Bugs and requests
MyLebara
Reported bugs
2 issues- Login screen freezes
- Incompatible with older devices
Requested features
2 requests- Dark mode option
- Advanced analytics dashboard
ASK4 Diagnostics
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyLebara
No in-app purchases
ASK4 Diagnostics
No in-app purchases
