Manulife Vitality vs BackStep Exposure Tracker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Manulife Vitality
This app helps users live healthier lives by tracking their progress towards fitness goals and earning rewards. Users can monitor their Vitality Points, log workouts, submit proof of activities, and access health tips. It integrates with Apple Health for seamless data syncing.
- Track Vitality Points and goals
- Monitor progress for rewards
- Log workouts with GPS
- Submit proof of activities
- Access health tips newsfeed
- Sync with Apple Health
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Welcome to Manulife Vitality Ready to start your journey towards a healthier, happier life? Manulife Vitality is all about helping members live healthy, earn rewards, and save money. And with the Manulife Vitality app, you can keep track of all the little steps you take towards a healthier you and enjoy all program’s benefits and rewards! From your smartphone you can: Check in your goals and Vitality Points™ Monitor your progress towards your weekly goal to unlock rewards Log a workout using GPS* Submit proof of a completed activity (e.g 5K, dental check-up, etc…) Enjoy the daily newsfeed with hot tips to help you live a healthier life Link to Apple’s Health app to sync data via iPhone or Apple Watch *Some features, like gym visits, may require GPS location services. Continued use of GPS running in the background can dramatically decrease battery life. The app is available for anyone to download, but you must have a Manulife insurance policy with Manulife Vitality and register on the website before you can log in. Once you’ve registered, you’ll use your Manulife Vitality website log in to sign into this app. Apple is not a participant in or sponsor of this promotion. Apple Watch is a registered trademark of Apple Inc. All rights reserved. Insurance products are issued by The Manufacturers Life Insurance Company. The Vitality Group Inc., in association with The Manufacturers Life Insurance Company, provides the Manulife Vitality program. The Manulife Vitality program is available with select policies. Vitality, Vitality Points and Vitality Wheel are trademarks of Vitality Group International, Inc., and are used by The Manufacturers Life Insurance Company and its affiliates under license. Manulife & Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. Accessible formats and communication supports are available upon request. Visit manulife.ca/accessibility for more information. © 2022 The Manufacturers Life Insurance Company. All rights reserved.
BackStep Exposure Tracker
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BackStep is a private occupational firefighter exposure tracker, incident log, wellness record, and gear management app built for firefighters, paramedics, EMS, rescue teams, and first responders. From structure fires and wildland incidents to hazmat calls, bloodborne pathogen exposures, needlesticks, PPE failures, decontamination tracking, civilian rescues, and critical stress events, BackStep helps you document the job in one secure place. It is designed for the realities of emergency services work, so you can log what happened quickly on shift and review it later when you have time. BackStep helps first responders: Track fire exposures, medical exposures, hazmat incidents, and occupational exposures Log blood and body fluid contact, needlestick incidents, PPE use, and follow-up details Record civilian rescues and rescue outcomes in a structured workflow Monitor stress, mental wellness, and critical incident history Manage turnout gear, PPE cleaning, inspections, and replacement timelines View incident history, exposure trends, and map-based records Export PDFs for occupational health, physicians, claims, or personal documentation Built for firefighters and all first responders BackStep supports career firefighters, volunteer firefighters, paramedics, EMS personnel, hazmat responders, and rescue crews who need a personal record of exposures, incidents, and long-term job-related health history. Log incidents fast When time is short, Quick Log captures the essentials in seconds so you can come back later and finish the full record. For detailed entries, BackStep supports structure fire logging, non-structure fire logging, wildland fire logging, hazmat and contamination details, decon tracking, medical exposure documentation, mental health entries, and diagnosis tracking. Private by design Your records stay on your device, with optional private iCloud sync across your Apple devices. We do not host your personal records, and we cannot read them. Journal entries are encrypted, and you can protect sensitive content with Face ID or Touch ID. Track the long-term impact of the job BackStep helps you build a personal occupational record over time. Review exposure analytics, stress trends, decon history, needlestick counts, gear cleaning activity, and incident summaries across your career. Export clean reports when you need documentation for a physician, occupational health review, or your own records. Help build a stronger record for Canada BackStep also supports structured civilian rescue logging with a long-term goal of helping strengthen the national picture of civilian rescues in Canada. By making rescue documentation more consistent and useful, BackStep aims to support a stronger future dataset for the Canadian fire service while still keeping your personal log under your control. Whether you are documenting a fire exposure, a medical incident, a hazmat contact, a gear contamination event, a civilian rescue, or the mental strain that follows the call home, BackStep helps you keep the record before memory fades. Honor the backstep. Protect your future. Own your record.
Screenshots
Verdict
The clearest difference is update cadence: BackStep Exposure Tracker at every 5 days against Manulife Vitality's every 4 weeks. BackStep Exposure Tracker also leads on iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Manulife Vitality ships an update every 4 weeks, BackStep Exposure Tracker every 5 days. The most recent releases landed on October 26, 2026 and October 9, 2026 respectively.
| Parameter | Manulife Vitality | BackStep Exposure Tracker |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (36 ratings) — better | — |
| Positive reviews | 14.8% of reviews | — |
| Number of ratings | 36 — better | — |
| Update frequency | Every 4 weeks | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, Apple Watch | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 97 MB | 8 MB |
| Age rating | 17+ | 4+ |
| Developer | Destiny Mgt Co | CMN Ventures Inc. |
Bugs and requests
Manulife Vitality
Reported bugs
51 issues- App opens to a white/blank screen
- App crashes at startup
- Login fails with connection errors
- Data not syncing (steps, workouts, health apps)
- Spin the wheel not awarding rewards
Show 46 moreShow fewer
- Language setting defaults to French
- Expedia benefits not as described
- Password issues
- Two-factor authentication buttons not working
- Well-being questionnaire results not registered
- Sleep information not collected from Apple Health
- Personal goals disappeared
- Cannot select English version
- App not working after updates
- App freezes on login
- Error messages like 'Oops something went wrong'
- App not tracking workouts or activities
- App not recording calories burned
- Skill testing question giving wrong answers
- Inconsistent syncing with Strava/Garmin
- Active calories and workouts not counted in real time
- Points not always given for earned activities
- App not working well with iOS 17
- Recent update in October 2024 ruined step syncing
- V7.3 removed feature to upload multiple activities
- New UI takes up wasted space
- Slow loading times after update 7.3
- App not syncing Fitbit
- App not tracking sport activities
- App not recording calorie burned
- App not adding points correctly
- App not syncing with Apple Watch
- Unable to load gift card
- App doesn't sync Garmin
- App doesn't sync Apple Watch workouts
- App doesn't sync steps
- App doesn't update active live
- App technical error on sign in
- App connection with health app failed
- App connectivity issue
- App suddenly stopped working
- App doesn't work anymore
- App opens to a blank white screen
- Inconsistent connecting to Strava/Garmin
- Requires check-in every Sunday
- Amount of points granted doesn't match steps
- 2-factor authentication text messages not sending codes to US area codes
- App doesn't work well since updating to iOS 17
- App doesn't work well since updating to iOS 18
- App doesn't work well since updating to iOS 26.1
- App doesn't work well since updating to iOS 18.0.1
Requested features
5 requests- Ability to change app language
- Fix mobile-friendly content
- Improve spin the wheel rewards
- Allow multiple activity uploads
- Restore swipe back gesture
BackStep Exposure Tracker
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Manulife Vitality
No in-app purchases
BackStep Exposure Tracker
No in-app purchases
Questions
Is Manulife Vitality free?
Is BackStep Exposure Tracker free?
Do Manulife Vitality or BackStep Exposure Tracker have ads?
Which is updated more often, Manulife Vitality or BackStep Exposure Tracker?
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