Comparison

Intermedia Unite vs UNIVERGE BLUE™ CONNECT

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intermedia Unite

This app transforms your mobile device into a comprehensive business communication hub. Make and receive calls, chat with colleagues, manage voicemails, and join meetings from anywhere. It integrates AI assistance for task simplification and offers advanced calling features for seamless teamwork on the go.

Highlights
  • Place and receive business calls
  • Real-time team chat and messaging
  • Host and join meetings
  • Voicemail transcription
  • Integrated AI Assistant
  • Call transfers and forwarding
  • Corporate contact list
Features
Read full description

Intermedia Unite® 4+ Unite Cloud Communications On-the-Go Download the Unite Mobile App for use with Intermedia Unite so you can call, chat, meet, and more, anywhere work takes you. The Unite Mobile App transforms your mobile phone into an essential collaboration tool, making teamwork on the go easier than ever. Place and receive calls, see who is available, chat with colleagues, host or join meetings, and manage voicemails, all from one application — any time, anywhere. Never Miss Important Calls Extend your business phone number and extension to your mobile phone, so you can place and receive calls on the go or even transfer calls from your desktop phone to your mobile device — seamlessly, without interruption. Easily Collaborate From Anywhere Your desktop chat is synchronised in real-time with your mobile device so you can stay connected and continue conversations no matter where you are. Now, with Unite AI Assistant, you can effortlessly access information and simplify your daily tasks using the power of generative AI technology. All Your Important Collaboration Tools Right on Your Mobile Device, Including: • An integrated, searchable corporate contact list • One-tap calling of your contacts • One-tap calling into conference bridges • The ability to manage multiple calls at once • Voicemail transcription • Advanced calling features: • Call transfers – blind and warm • Call Flip – quickly flip between mobile and desk phone during active calls • Call Forwarding - allows greater flexibility to customise call flows based on specific, predetermined schedules, number of rings, and routing instructions to other users or phone numbers • Team chat and messaging • Unite AI Assistant – an integrated generative AI tool, that provides quick, helpful responses to a variety of tasks via Unite chat • The ability to host and attend meetings • The ability to securely access and share files (requires Intermedia SecuriSync® Mobile App) IMPORTANT: Unite Mobile App requires an Intermedia Unite account. * LEGAL DISCLAIMERS 1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://www.intermedia.com/assets/pdf/legal/911notifications.pdf 2. Call quality may be affected when using Wi-Fi or Cellular Data. 3. International and roaming data charges from your mobile carrier may apply. 4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements.) 5. By downloading Intermedia Unite, you agree to the terms of the End User Licence Agreement and acknowledge that you accept the Privacy Policy, and the AI Policy and Notifications within the following links (see https://www.intermedia.com/end-user-license-agreement, https://www.intermedia.com/intermedia-privacy-policy, and https://www.intermedia.com/ai-policy-notifications).

About

UNIVERGE BLUE™ CONNECT

This app transforms your mobile device into a comprehensive business communication tool. It allows you to make and receive calls, chat with colleagues, join video conferences, and manage voicemails from anywhere. An integrated AI assistant helps simplify tasks and access information.

Highlights
  • Cloud PBX softphone functionality
  • Team chat and messaging
  • Video conferencing and screen sharing
  • Voicemail transcription
  • AI Assistant for task simplification
  • Call transfers and forwarding
  • Integrated corporate contact list
Features
Read full description

UNIVERGE BLUE® CONNECT Cloud Communications On-the-Go Download the UNIVERGE BLUE CONNECT Mobile App for use with UNIVERGE BLUE CONNECT business phone system so you can call, chat, meet, and more, anywhere work takes you. The UNIVERGE BLUE CONNECT Mobile App transforms your mobile phone into an essential collaboration tool, making teamwork on-the-go easier than ever. Place and receive calls, see who is available, chat with colleagues, start video calls, share screens, and manage voicemails all from one application — anytime, anywhere. Never Miss Important Calls or Meetings Extend your business phone number and extension to your mobile phone, so you can place and receive calls on the go or even transfer calls from your desktop phone to your mobile device — seamlessly, without interruption. Join a scheduled call or launch an ad-hoc video conference meeting from wherever. Easily Collaborate from Anywhere Your desktop chat is synchronized in real-time with your mobile device so you can stay connected and continue conversations from wherever. Now, with UNIVERGE BLUE CONNECT AI Assistant, you can effortlessly access information and simplify your daily tasks using the power of generative AI technology. All Your Important Collaboration Tools Right on Your Mobile Device, Including: • An integrated, searchable corporate contact list • One-tap calling of your contacts • One-tap calling into conference bridges • The ability to manage multiple calls at once • Voicemail transcription • Advanced calling features: • Call transfers – blind and warm • Call Flip – quickly flip between mobile and desk phone during active calls • Call Forwarding – allows greater flexibility to customize call flows based on specific, predetermined schedules, number of rings, and routing instructions to other users or phone numbers • Team chat and messaging • UNIVERGE BLUE® CONNECT AI Assistant, an integrated generative AI tool, that provides quick, helpful responses to a variety of tasks via chat • The ability to host and attend video conference meetings • The ability to securely access and share files (requires UNIVERGE BLUE SHARE Mobile App) IMPORTANT: The UNIVERGE BLUE CONNECT Mobile App requires a UNIVERGE BLUE CONNECT business phone system account. * LEGAL DISCLAIMERS 1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://univerge.blue/pdf/Connect-911.pdf. 2. Call quality may be affected when using Wi-Fi or Cellular Data. 3. International and roaming data charges from your mobile carrier may apply. 4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements.) 5. By downloading UNIVERGE BLUE CONNECT, you agree to the terms of the End User License Agreement and acknowledge that you accept the Privacy Policy, and the AI Use and Terms within the following links (see https://univerge.blue/legal/ and https://univerge.blue/pdf/AIUseTermsAndNotifications.pdf).

Screenshots

Intermedia Unite4 screens
UNIVERGE BLUE™ CONNECT4 screens

Verdict

The call

The clearest difference is rating: UNIVERGE BLUE™ CONNECT at 4.6 against Intermedia Unite's 4.1. UNIVERGE BLUE™ CONNECT also leads on review sentiment (73% vs 50%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UNIVERGE BLUE™ CONNECT holds the better App Store score, 4.6 against 4.1. Both are backed by a comparable volume of ratings — 267 and 137 respectively. Written reviews point the same way: 50% of Intermedia Unite's written reviews are positive against 73% of UNIVERGE BLUE™ CONNECT's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 24, 2026 and August 31, 2026 respectively.

Scorecard2 real differences · 8 level
Intermedia Unite versus UNIVERGE BLUE™ CONNECT: the parameters behind the verdict, then further details
ParameterIntermedia UniteUNIVERGE BLUE™ CONNECT
PriceFreeFree
Rating4.1 (267 ratings)4.6 (137 ratings) — better
Positive reviews50.5% of reviews73.1% of reviews — better
Number of ratings267 — better137
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size152 MB145 MB
Age rating4+4+
DeveloperIntermedia.net, Inc.NEC CORPORATION OF AMERICA

Customer experience

Intermedia Unite

All ratings267 ratings
Positive75.7%
Neutral3.7%
Negative20.6%
Written reviews107 reviews
Positive50.5%
Neutral9.3%
Negative40.2%

UNIVERGE BLUE™ CONNECT

All ratings137 ratings
Positive91.2%
Neutral2.2%
Negative6.6%
Written reviews52 reviews
Positive73.1%
Neutral11.5%
Negative15.4%

User reviews

Intermedia Unite

From 267 App Store ratings

What we love

  • 👍 Smooth and seamless experience
  • 🚀 Great connectivity and call quality
  • 💡 Unified communication features
  • 👍 User-friendly and intuitive interface
  • 👍 Reliable and dependable

Room to improve

  • 🐛 Buggy and unreliable app performance
  • 🐛 Frequent crashes and freezes
  • 🐛 Inconsistent functionality
  • 🐛 Call quality and connectivity issues
  • 🐛 Missed calls and dropped connections

UNIVERGE BLUE™ CONNECT

From 137 App Store ratings

What we love

  • 👍 Easy to use interface
  • 🚀 Seamless call transfer
  • 👍 Comprehensive collaboration tool
  • 👍 Works well remotely
  • 👍 Good audio quality

Room to improve

  • 🐛 Poor call quality in crowded areas
  • 🐛 Frequent connection issues
  • 🐛 Difficulty receiving calls
  • 🐛 App crashes or won't open
  • 🐛 Calls go straight to voicemail

Bugs and requests

Intermedia Unite

Reported bugs

5 issues
  • App crashes on iOS 14 devices
  • Inability to answer or hear calls through the app
  • Calls getting stuck in limbo or not connecting properly
  • Inconsistent behavior when answering calls from the app
  • Accidental call dialing due to lack of confirmation prompts

Requested features

5 requests
  • Add search functionality for SMS messages
  • Allow custom ringtone assignment for calls
  • Improve Apple Watch integration and notifications
  • Enhance silent/do-not-disturb mode options
  • Add support for iPad landscape mode and multitasking

UNIVERGE BLUE™ CONNECT

Reported bugs

9 issues
  • Calls not connecting or dropping
  • App not opening or crashing
  • SIP registration errors
  • Call transfer feature removed
  • Calls going directly to voicemail
Show 4 more
  • App not ringing or silencing calls incorrectly
  • Lag in app response to landline ringing
  • Volume issues with calls
  • Inability to update the app

Requested features

4 requests
  • Ability to set external calls to not ring when on status
  • Display caller's name or internal number on external calls
  • Face ID login option
  • Ability to make font size larger

In-app purchases

None

Intermedia Unite

No in-app purchases

None

UNIVERGE BLUE™ CONNECT

No in-app purchases

Questions

Is Intermedia Unite free?
Intermedia Unite is free to download, with no in-app purchases.
Is UNIVERGE BLUE™ CONNECT free?
UNIVERGE BLUE™ CONNECT is free to download, with no in-app purchases.
Which has better reviews, Intermedia Unite or UNIVERGE BLUE™ CONNECT?
UNIVERGE BLUE™ CONNECT is rated higher. Intermedia Unite averages 4.1 out of 5 from 267 ratings, while UNIVERGE BLUE™ CONNECT averages 4.6 from 137 ratings.
Do Intermedia Unite or UNIVERGE BLUE™ CONNECT have ads?
Neither Intermedia Unite nor UNIVERGE BLUE™ CONNECT shows ads.
Which is updated more often, Intermedia Unite or UNIVERGE BLUE™ CONNECT?
Intermedia Unite ships an update monthly, and UNIVERGE BLUE™ CONNECT monthly. Most recently, Intermedia Unite was updated on September 24, 2026 and UNIVERGE BLUE™ CONNECT on August 31, 2026.

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