UNIVERGE BLUE™ CONNECT User Reviews

Customer Experience

Positive experience73.1% of reviews
Neutral11.5% of reviews
Negative experience15.4% of reviews

~ Based on 52 written reviews from the US App Store.

Is UNIVERGE BLUE™ CONNECT Safe?

UNIVERGE BLUE™ CONNECT appears safe based on user ratings. AppsHunter Safety Score for UNIVERGE BLUE™ CONNECT is 89/100.

This assessment is based on 137 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.2% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 137 App Store ratings for UNIVERGE BLUE™ CONNECT.

Is UNIVERGE BLUE™ CONNECT Legit?

UNIVERGE BLUE™ CONNECT appears to be a legitimate app. AppsHunter Legitimacy Score for UNIVERGE BLUE™ CONNECT is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

通話出来ない

会社が契約しているから使わないといけないが、とにかく電波が悪すぎて、声が途切れるのがほとんど。仕事にならないので、通常の電話アプリでの外線で、社内の人と電話している。

Great

Super

改善要望

まだ使い始めたばかりですが、改善要望をお願いします。
1.ステータスで内線は受けれるけど、外線は鳴動しないという設定ができるとありがたいです。
2.外線を受けた際に『他者応答』ではなく、はっきり誰か(名前もしくは内線番号で表示など)わかるとその後のやり取りがスムーズになるので助かります。
よろしくお願いします。

あまりにも繋がらない

会社の方針で内線代わりにこのアプリ使用に切り替わりました。しかし、着信に出ようとしても、接続中の表記のまますぐに着信そのものが切れてしまうため業務に支障をきたしています。もう少し通話が繋がりやすいように仕様変更を検討していただけると助かります。

Great

Super

This phone service has been a lifesaver!

I was fortunate to find out about universe blue/ blue connect early on when starting my private internal medicine. practice. One of the biggest concerns patients have is when they cannot reach staff when calling regarding prescriptions or other issues. Because of Blue, we have been able to look at visual voicemail through our email and use the app to quickly respond to calls and messages. It has helped tremendously with my patient satisfaction.
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mostly good

wish I could make font bigger

Can no longer transfer calls

Since the update, I no longer have the option to transfer calls! Idk why that disappeared, but it is a necessary feature for my business. Please fix!!

Stellar!

This collaboration tool is so simple to use yet so comprehensive. NEC makes amazing products!

Needs a little help

Needs a Face ID login
The whole having to type my entire email and password is ridiculous.

Glitches sometimes

Needs very stable WiFi otherwise it’s not possible to hold any kind of conversation. But when everything is working properly it is a good, usable system

人が多い所での音質不良

首都圏や関西の主要駅等、スマホ使用者が多い所では、帯域がいっぱいで音質が悪くなります。LINEでも同様に音質不良があったので、スマホ利用者が多い所ではやむ得ないですよね。

Frustrated

For 2 weeks now when I log into the app I am not able to receive calls or make calls until I uninstall the app and redownload it. I keep getting an error “We are unable to complete your call now due to failed SIP registration. Please enable Local Network permissions by going to Settings>Privacy>Local Network on your phone.” I’ve always had volume issues with the app and it will ring once or twice then go to my voicemail.
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固定電話とのタイムラグ

固定電話がなって2コールくらいで、アプリが反応するので、もう少しレスポンスがよければいいなと思う。

Enjoying it so far

Been a solid app that syncs very well with my current work setup.

Love it

Great app

No way to silence calls

Phone still rings when i have it set to do not disturb with notifications silenced and when my phone is on do not disturb. My phone and app are both fully updated and it happens every weekend

Works well

The app works well.

Simply the best

After using other client apps, UNIVERGE Blue Connect is in a different league to the rest. Audio quality is spot on, plus having the ability to “Flip calls” between devices is brilliant. Using UNIVERGE Blue Connect means you can be truly mobile.

Great Collaboration

This is a great collaboration all in one tool, feature rich, secure, and simple to use. Particularly helpful over the last 18 months