itel NOW vs HOA Cloud

itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.

HOA Cloud gives board members, property managers, and office staff a powerful mobile command center for managing homeowner associations. For Board Members: • Review and approve maintenance requests on the go • Access governing documents, financials, and compliance records • Receive instant push notifications when action is needed • Sign in with Face ID — one glance and you're in For Property Managers: • Manage multiple HOAs from a single app • Share documents directly from email — our AI classifies, categorizes, and checks Florida compliance automatically • Track work orders, vendor assignments, and invoice approvals • Switch between properties with one tap Smart Document Upload: Share any document from Mail, Gmail, Files, or Photos directly to HOA Cloud. Our AI reads the document, suggests a name and category, checks Florida Ch. 718/720 compliance requirements, and files it in the right place — all in seconds. Built for Florida HOA Compliance: • 190+ statutory posting requirements tracked automatically • Document retention policies with expiration alerts • Official records request logging for DBPR compliance • Exempt document flagging and redaction support Security: • Face ID / Touch ID biometric authentication • Encryption in transit and at rest • Role-based access controls What's Included: • Maintenance request management with photo documentation • AI-powered document classification and compliance checking • Push notifications for time-sensitive actions • Work order lifecycle management • Vendor portal with compliance tracking • Financial reporting and budget tracking • Meeting management with Google Meet integration • Support ticket system Visit hoacloud.app to learn more.