Comparison

Ooma Smart Security vs HomePro Security

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ooma Smart Security

Monitor and secure your home remotely with this app, sensors, and a communications hub. Receive instant alerts for detected activity, manage sensor status, and customize notification preferences. The system offers various modes for different alert scenarios and optional professional monitoring.

Highlights
  • Remote home monitoring
  • Activity detection alerts
  • Sensor status and logs
  • Customizable notification preferences
  • Home, Away, and Night modes
  • Optional professional monitoring
  • Renters insurance discount
Features
Read full description

The Ooma Smart Security mobile app, with the Ooma Telo communications hub and sensors, lets you secure and monitor your home from anywhere. * Receive alerts when activity is detected with the option to remotely call 911 from your home phone number using your home address as the location of the emergency. * Manage notification preferences and view real-time status and logs of all sensors. * Add as many sensors as you need: Door/Window, Motion, and Water. * Easy wireless installation of sensors anywhere in your home. * Use the Home, Away, and Night modes to control when you would like to receive alerts about your sensor. Add up to seven additional modes for a total of ten. *Use the new Ooma Keypad to switch mode from Away to Home using customized Pin codes. * Use the mobile app to manually switch modes or automatically switch modes using a schedule with a time of day and day of week * Rely on the Professional Monitoring Service to take care of your house when you are busy or not reachable. * Save up to 30% on your Renters insurance by showing them your Smart Security Certificate by Ooma * Learn more at ooma.com.

About

HomePro Security

Control your entire smart home system from your phone. Remotely manage security, cameras, lighting, locks, and climate. Receive alerts and create custom scenes for convenience and security.

Highlights
  • Remote security system control
  • Video doorbell and camera access
  • Smart lighting and lock management
  • Thermostat control with geofencing
  • Customizable smart scenes
  • Real-time alerts and notifications
Read full description

The HomePro Mobile app puts your smarthome system in your pocket with easy access to your entire home from inside a single app. (Features vary based on your configuration, but any and all of the benefits below can be added to your system, contact your HomePro rep for details) With the HomePro app you can: -Remotely arm and disarm your security system -Answer your video doorbell from anywhere, and view recorded clips from your phone -Live stream indoor and outdoor cameras to your mobile device and speak to pets and children using Live Talk -Access and view disarm photos captured by your touchscreen panel camera so you’ll know when people get home -Peek in on your panel camera instantly or capture photos the next time the camera detects motion -Remotely access and control your smart lighting to save energy and give the appearance that you’re home even when you’re not -remotely unlock doors for a friend or neighbor stopping by while you’re not home, and remotely lock it again when they leave -Create new codes for anyone who should access your home so you never have to make copies of your keys, and remotely manage your codes so you can prevent unwanted access after code abuse. -Automatically adjust the thermostat when you leave home using geoservices, saving energy and making your arrival more comfortable by automatically resuming your schedule as you return -Get alerts when you leave a door, window, medicine cabinet, or garage door open, and remotely close garage doors so you don’t have to turn around and go back to close it manually. -Receive in app notifications or text messages when a smoke detector, flood detector, carbon monoxide detector, or security sensor is tripped -Create unlimited customizable smart scenes to easily control multiple actions with a single touch, like “Leaving” which locks your doors, turns off all your lights and appliances, adjusts the temperature, closes your garage and arms your security system, keeping your home secure and energy efficient while you are gone. -View a snapshot of your day with easy timelines that keep you aware of what’s happened in your home even though you missed it earlier -Trigger an emergency panic right from the app if suspicious characters attempt an attack

Screenshots

Ooma Smart Security4 screens
HomePro Security4 screens

Verdict

The call

The clearest difference is review sentiment: Ooma Smart Security at 77% against HomePro Security's 22%. Ooma Smart Security also leads on rating (4.7 vs 2.8). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ooma Smart Security holds the better App Store score, 4.7 against 2.8. Both are backed by a comparable volume of ratings — 420 and 178 respectively. Written reviews point the same way: 77% of Ooma Smart Security's written reviews are positive against 22% of HomePro Security's.

UpkeepUpdate frequency

Ooma Smart Security ships an update every 3 months, HomePro Security every 2 months. The most recent releases landed on September 16, 2026 and September 19, 2026 respectively.

Scorecard2 real differences · 8 level
Ooma Smart Security versus HomePro Security: the parameters behind the verdict, then further details
ParameterOoma Smart SecurityHomePro Security
PriceFreeFree
Rating4.7 (420 ratings) — better2.8 (178 ratings)
Positive reviews76.9% of reviews — better22.0% of reviews
Number of ratings420 — better178
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS15.0 — better16.0
Further details — not scored
Size30 MB349 MB
Age rating4+4+
DeveloperOoma Inc.HomePro Inc.

Customer experience

Ooma Smart Security

All ratings420 ratings
Positive92.9%
Neutral1.0%
Negative6.2%
Written reviews134 reviews
Positive76.9%
Neutral3.0%
Negative20.1%

HomePro Security

All ratings174 ratings
Positive40.2%
Neutral8.0%
Negative51.7%
Written reviews91 reviews
Positive22.0%
Neutral6.6%
Negative71.4%

User reviews

Ooma Smart Security

From 420 App Store ratings

What we love

  • 🚀 Works well
  • 🔒 Reliable security
  • 👍 Easy to use
  • 🚀 Efficient
  • 🔒 Prevents issues

Room to improve

  • 🐛 Buggy app
  • 🐛 Crashes frequently
  • 🐛 Notifications issue
  • 🐛 Sensors disconnect
  • 🐛 Status updates not working

HomePro Security

From 178 App Store ratings

What we love

  • 👍 Easy to navigate interface
  • 🏠 Centralized home automation control
  • 📱 Remote access to security system
  • 📹 Camera monitoring capability
  • 🔒 Comprehensive security features

Room to improve

  • 🐛 Frequent app crashes and freezes
  • ⏱️ Slow command execution and delays
  • 🔌 Poor connectivity and sync issues
  • 😤 Non-responsive customer support
  • 💰 High costs and expensive service calls

Bugs and requests

Ooma Smart Security

Reported bugs

6 issues
  • App crashes on iOS 14
  • Notifications crash app
  • Status not updating correctly
  • Sensors disconnecting frequently
  • Geofencing issues
Show 1 more
  • Compatibility problems with iOS updates

Requested features

12 requests
  • Keypad for disarming
  • Landscape mode
  • iPad app
  • IFTTT integration
  • Siri shortcuts
Show 7 more
  • 3D Touch for mode changes
  • Critical alerts
  • Pause all notifications
  • Ability to copy notification settings
  • Sensor renaming improvements
  • Siren that can be triggered from app
  • Dashboard with condensed sensor view

HomePro Security

Reported bugs

17 issues
  • App fails to send commands to panel
  • Cannot arm/disarm system through app
  • App immediately disarms when attempting to arm
  • Login screen freezes and won't load
  • Password reset emails not received
Show 12 more
  • Doorbell camera feed not showing in app
  • Slow video loading and playback
  • Sensors not syncing with alarm system
  • Door lock status not reflecting in app
  • Notifications arriving 5+ minutes late
  • App crashes when accessing video files
  • Rules/scheduling feature shows blank screen
  • Cannot bypass sensors through app
  • Inconsistent device connectivity
  • App logs out unexpectedly
  • Command verification errors
  • Delayed sensor status updates

Requested features

13 requests
  • Bulk delete feature for videos
  • Dark mode for app interface
  • Ability to view all cameras simultaneously
  • Landscape mode for video viewing
  • Zoom functionality for images and videos
Show 8 more
  • Video demo tutorials for setup
  • Instant camera feed notifications
  • Ability to reorganize device viewing order
  • Payment option within the app
  • Integration with third-party platforms
  • Smart home device compatibility (Samsung Family Hub, etc.)
  • Rules/scheduling feature that works reliably
  • Improved password reset functionality

In-app purchases

None

Ooma Smart Security

No in-app purchases

None

HomePro Security

No in-app purchases

Questions

Is Ooma Smart Security free?
Ooma Smart Security is free to download, with no in-app purchases.
Is HomePro Security free?
HomePro Security is free to download, with no in-app purchases.
Which has better reviews, Ooma Smart Security or HomePro Security?
Ooma Smart Security is rated higher. Ooma Smart Security averages 4.7 out of 5 from 420 ratings, while HomePro Security averages 2.8 from 178 ratings.
Do Ooma Smart Security or HomePro Security have ads?
Neither Ooma Smart Security nor HomePro Security shows ads.
Which is updated more often, Ooma Smart Security or HomePro Security?
Ooma Smart Security ships an update every 3 months, and HomePro Security every 2 months. Most recently, Ooma Smart Security was updated on September 16, 2026 and HomePro Security on September 19, 2026.

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