Comparison

Total Connect 2.0 vs Ooma Smart Security

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Total Connect 2.0

Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.

Highlights
  • Arm/disarm security system
  • View live and recorded video
  • Control smart locks and lights
  • Adjust thermostat
  • Open/close garage doors
  • Create automated routines
  • Two-way audio for doorbells
Features
Read full description

Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app

About

Ooma Smart Security

Monitor and secure your home remotely with this app, sensors, and a communications hub. Receive instant alerts for detected activity, manage sensor status, and customize notification preferences. The system offers various modes for different alert scenarios and optional professional monitoring.

Highlights
  • Remote home monitoring
  • Activity detection alerts
  • Sensor status and logs
  • Customizable notification preferences
  • Home, Away, and Night modes
  • Optional professional monitoring
  • Renters insurance discount
Features
Read full description

The Ooma Smart Security mobile app, with the Ooma Telo communications hub and sensors, lets you secure and monitor your home from anywhere. * Receive alerts when activity is detected with the option to remotely call 911 from your home phone number using your home address as the location of the emergency. * Manage notification preferences and view real-time status and logs of all sensors. * Add as many sensors as you need: Door/Window, Motion, and Water. * Easy wireless installation of sensors anywhere in your home. * Use the Home, Away, and Night modes to control when you would like to receive alerts about your sensor. Add up to seven additional modes for a total of ten. *Use the new Ooma Keypad to switch mode from Away to Home using customized Pin codes. * Use the mobile app to manually switch modes or automatically switch modes using a schedule with a time of day and day of week * Rely on the Professional Monitoring Service to take care of your house when you are busy or not reachable. * Save up to 30% on your Renters insurance by showing them your Smart Security Certificate by Ooma * Learn more at ooma.com.

Screenshots

Total Connect 2.04 screens
Ooma Smart Security4 screens

Verdict

The call

Total Connect 2.0 and Ooma Smart Security both sit at 4.6 stars, but that hides the real split: 77% of Ooma Smart Security's written reviews are positive against 24% of Total Connect 2.0's. Total Connect 2.0's advantage is ratings volume (286K vs 420) and update cadence (monthly vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Total Connect 2.0 against 4.7 for Ooma Smart Security. That said, the two scores are not equally well evidenced: Total Connect 2.0 has 286K ratings behind it against 420, so its average is the more settled of the two. Written reviews are what separate them: 24% of Total Connect 2.0's written reviews are positive against 77% of Ooma Smart Security's.

UpkeepUpdate frequency

Total Connect 2.0 ships an update monthly, Ooma Smart Security every 3 months. The most recent releases landed on September 25, 2026 and September 16, 2026 respectively.

Scorecard4 real differences · 6 level
Total Connect 2.0 versus Ooma Smart Security: the parameters behind the verdict, then further details
ParameterTotal Connect 2.0Ooma Smart Security
PriceFreeFree
Rating4.6 (286K ratings)4.7 (420 ratings) — better
Positive reviews23.6% of reviews76.9% of reviews — better
Number of ratings286K — better420
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size225 MB30 MB
Age rating4+4+
DeveloperResideo Technologies, Inc.Ooma Inc.

Customer experience

Total Connect 2.0

All ratings285,969 ratings
Positive91.3%
Neutral3.1%
Negative5.6%
Written reviews887 reviews
Positive23.6%
Neutral7.7%
Negative68.8%

Ooma Smart Security

All ratings420 ratings
Positive92.9%
Neutral1.0%
Negative6.2%
Written reviews134 reviews
Positive76.9%
Neutral3.0%
Negative20.1%

User reviews

Total Connect 2.0

From 286K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 🔒 Secure system with password protection
  • 👍 User-friendly interface
  • 💡 Useful automation features like scheduled arming/disarming

Room to improve

  • 🐛 Inconsistent connectivity and frequent connection issues
  • 🕰️ Slow response times when arming/disarming the system
  • 🤷‍♀️ Confusing and inaccurate status displays
  • 🔍 Limited camera functionality and poor video quality
  • 💸 Expensive equipment and monthly fees

Ooma Smart Security

From 420 App Store ratings

What we love

  • 🚀 Works well
  • 🔒 Reliable security
  • 👍 Easy to use
  • 🚀 Efficient
  • 🔒 Prevents issues

Room to improve

  • 🐛 Buggy app
  • 🐛 Crashes frequently
  • 🐛 Notifications issue
  • 🐛 Sensors disconnect
  • 🐛 Status updates not working

Bugs and requests

Total Connect 2.0

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Sensor bypassing and user syncing issues
  • Inaccurate alarm status and event logs

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Improved camera features and video quality
  • Better notification controls and customization
  • Compatibility with more smart home devices

Ooma Smart Security

Reported bugs

6 issues
  • App crashes on iOS 14
  • Notifications crash app
  • Status not updating correctly
  • Sensors disconnecting frequently
  • Geofencing issues
Show 1 more
  • Compatibility problems with iOS updates

Requested features

12 requests
  • Keypad for disarming
  • Landscape mode
  • iPad app
  • IFTTT integration
  • Siri shortcuts
Show 7 more
  • 3D Touch for mode changes
  • Critical alerts
  • Pause all notifications
  • Ability to copy notification settings
  • Sensor renaming improvements
  • Siren that can be triggered from app
  • Dashboard with condensed sensor view

In-app purchases

None

Total Connect 2.0

No in-app purchases

None

Ooma Smart Security

No in-app purchases

Questions

Is Total Connect 2.0 free?
Total Connect 2.0 is free to download, with no in-app purchases.
Is Ooma Smart Security free?
Ooma Smart Security is free to download, with no in-app purchases.
Which has better reviews, Total Connect 2.0 or Ooma Smart Security?
Ooma Smart Security is rated higher. Total Connect 2.0 averages 4.6 out of 5 from 286K ratings, while Ooma Smart Security averages 4.7 from 420 ratings.
Do Total Connect 2.0 or Ooma Smart Security have ads?
Neither Total Connect 2.0 nor Ooma Smart Security shows ads.
Which is updated more often, Total Connect 2.0 or Ooma Smart Security?
Total Connect 2.0 ships an update monthly, and Ooma Smart Security every 3 months. Most recently, Total Connect 2.0 was updated on September 25, 2026 and Ooma Smart Security on September 16, 2026.

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