Supp vs OnePass mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Supp
This app connects hospitality venues with skilled professionals to fill open shifts quickly. Managers can post job openings, and workers can apply for them instantly, turning downtime into income. It streamlines the hiring process for both parties.
- Fill open shifts instantly
- Find hospitality jobs
- Connect venues with pros
- Streamlined hiring process
- Shift marketplace
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Fill shifts, find shifts. Supp matches venues with hospitality pros at the tap of a button. Managers post shifts and workers apply for them in seconds, plugging gaps and turning free time into money-making time with the swipe of a finger. Are you a hospitality manager looking to fill a last-minute no-show? Want to trial a new pair of hands before committing long-term? Quit wading through interviews and start Supp-lementing your workforce today. Are you a chef looking for more shifts? A barista chasing extra cash? A kitchen hand in need of a working holiday? Supp-lement your income when and where it suits you with Supp. Supp also takes the admin out of hiring. There’s no paperwork to fill out or payroll to audit, so managers can get back to doing what they love and workers can rest assured they’re being looked after. Co-owned by the founders of Lune Croissanterie, Bluestone Lane, ST. ALi and over 500 passionate industry folk, Supp is the online community where service industry venues and hospitality pros connect. Features include: * Find the right staff at a moment’s notice on Supp’s busy shift-marketplace
OnePass mobile
Manage your mobile plan effortlessly on the go. Check usage, credit expiry, and top up data or international packs. Easily change plans, view transactions, and manage payments and services.
- Check usage and credit expiry
- Top up data and buy international packs
- Change your plan
- View transaction history
- Manage payment information
- Manage service and preferences
- Access online help
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The OnePass mobile App allows you to easily: • Check your usage • Check your credit expiry • Top up your data or buy international extras packs as needed • Change your plan at any time • View your transaction history • Manage your payment information and recharges • Manage your service and preferences • Access to online help and support The OnePass mobile App is free. However, you may be charged for data usage to download it from the App store.
Screenshots
Verdict
The clearest difference is review sentiment: Supp at 55% against OnePass mobile's 10%. Supp also leads on rating (4.6 vs 1.0) and ratings volume (153 vs 2). OnePass mobile's advantage is in-app purchases (none vs 4) and iOS requirement (15 vs 17.0). On price, ads, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Supp sells 4 in-app purchases, starting at $5.99 per month. OnePass mobile asks for nothing beyond the download.
Supp holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Supp has 153 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 55% of Supp's written reviews are positive against 10% of OnePass mobile's.
Supp ships an update every 2 weeks, OnePass mobile monthly. The most recent releases landed on October 16, 2026 and October 15, 2026 respectively.
| Parameter | Supp | OnePass mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (153 ratings) — better | 1.0 (2 ratings) |
| Positive reviews | 54.7% of reviews — better | 9.6% of reviews |
| Number of ratings | 153 — better | 2 |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.0 | 15 — better |
| Further details — not scored | ||
| Size | 100 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Supp App Pty Ltd | Optus Mobile |
Customer experience
Supp
OnePass mobile
User reviews
Supp
From 153 App Store ratingsWhat we love
- 🚀 Convenient and flexible work opportunities
- 👍 Easy to use app and application process
- 💰 Good earning potential and fast payouts
- 🤝 Responsive and helpful support team
- 📈 Opportunity to gain diverse work experience
Room to improve
- 🐛 Frequent app crashes and bugs
- 🗓️ Lack of ability to filter or search for shifts
- 💰 Concerns about pay rates and lack of penalty rates
- 🔒 Issues with account suspensions and lack of transparency
- 🕰️ Slow response from customer support
OnePass mobile
From 2 App Store ratingsWhat we love
- 👍 New app is great
- 👍 Easier to navigate
- 👍 Functional and simple
- 👍 Intuitive UI
Room to improve
- 🐛 App keeps logging out
- 🐛 Login issues
- 🐛 App crashes frequently
- 🐛 Cannot log in
- 🐛 Useless app
Bugs and requests
Supp
Reported bugs
4 issues- Notification issues and shifts not displaying correctly
- Persistent login and connectivity problems
- Inconsistent app performance and stability
- Errors when trying to update profile information
Requested features
5 requests- Add calendar view and ability to manage scheduled shifts
- Improve search and filtering options for available shifts
- Provide more transparency around pay rates and policies
- Enhance communication channels with support team
- Streamline application and onboarding process
OnePass mobile
Reported bugs
133 issues- Cannot move beyond setup biometrics
- App keeps logging out
- Not remembering username and password
- Cannot log in via app or website
- Session expires frequently
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- Incorrect email and/or password errors
- Overseas service not working
- Cannot send screenshots in chat
- Cannot add new credit card
- Cannot update existing credit card
- Cannot scroll to the bottom of the page
- Two-factor authentication emails not received
- App crashes on opening
- App stuck on loading screen
- App crashes frequently
- App auto logs out
- App doesn't use Face ID
- App crashes upon opening
- App keeps crashing
- App crashes on iOS 12.5.5
- Cannot check data usage
- App crashes instantly upon opening
- App doesn't open
- Username field problem with hyphen
- App does not work
- Constant error message
- Cannot link account after update
- App displays incorrect information with tab switching
- Buttons have frozen
- Plan change in progress error
- Cannot add card for payment
- Endless loop of email activation
- Cannot get past 'Setup Biometrics'
- Billing errors
- Cannot remove old credit cards
- Takes forever to add new credit cards
- Cannot verify account
- Error message on login
- Not compatible with older iOS versions
- Website not working on Safari
- Cannot use Face ID on older iPhones
- App doesn't go anywhere when opened
- Cannot use the app at all
- App gets stuck on loading screen
- App doesn't open after deleting/redownloading
- App is unusable
- Cannot pay
- Chat keeps cutting off
- Constant logouts for no reason
- Activating a SIM was a nightmare
- Customer service agents cannot help
- Customer service asked for details and wouldn't get back
- Cannot reset password with temporary password
- Website is equally bad
- Cannot log back in to update card
- Basic feature (widget) not available
- Overseas service not working
- Cannot send screenshots in chat
- Cannot add new credit card
- Cannot update existing credit card
- Cannot scroll to bottom to logout
- Two factor authentication email not coming through
- Customer service wouldn't get back
- App is completely unusable
- App states it's compatible but doesn't work
- Tech support promised updates that never occurred
- Tech team not fixing issues
- App needs upgrading
- Cannot register Face ID
- UI is terrible
- Crashes a lot
- Signs me out every time
- Old app deleted from stores
- No other option than Face ID
- Happens whenever you need it
- Catch connect was better and more simple
- Cannot show dashboard
- No one works over the weekend
- Cannot solve porting issues
- Must opt in to marketing emails to sign up
- Old app was way better
- App cannot be used at all
- Since update to OnePass, cannot open app
- Just sits on 'loading' with spinning wheel
- Not impressed
- Stuck at loading screen
- Waited 20 mins, nothing happened
- Support will pass on info to tech team
- Waited many minutes showing 'Loading...'
- Stuck in an endless loop of email activation
- No technical support to resolve issue
- Absolutely worst app in terms of continuously crashing
- App functions well and doesn't crash for casual users
- Expiry date glitches out into incorrect info
- Billed wrong amount for plan change
- Buttons have frozen
- Saying plan change in progress for 4 hrs
- Cannot recharge using app
- Cannot add card for payment
- Spend $150 for nothing
- First day download was good, next day terrible
- Can't get through
- After update, can't link account
- When it doesn't crash, it's useless
- Nothing easy to find
- Don't waste your time or data
- Crashes on opening
- App was working but now can't open
- App crashes as you try to open it
- Use to work, now crashes as soon as you try to use it
- Crashes every time to open with iOS 12.5.5
- Crashes upon opening
- How am I supposed to check my usage if it keeps crashing?
- Update makes app keep crashing
- Crashes straight away when trying to open app
- App was fine when first installed, now crashes
- Very bad service
- Never used it again
- App crashing upon opening
- Can't check data used because of this glitch
- Open app instantly crash
- CRASHING appears to be fixed
- Updated app and it crashed when trying to open
- App was working fine for a few weeks, now crashes
- App worked great for first few months, then kept crashing
- Tried shutting down phone and deleting/redownloading, still crashes
- Catchy connect was a scam
- Will you let me in? The app doesn't open
- Username field problem with hyphen
- App does not work
- Constant error message
- Phoned support but can't help
- Very affordable network
Requested features
8 requests- Add a widget to view available data
- Implement Face ID for faster login
- Make the app more stable
- Improve UI design
- Allow users to turn off auto-recharge
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- Show data balance in overlay
- Easy access to manage plans
- Fix username field for special characters
In-app purchases
Supp
- Supp Pro Monthly Subscription$5.991 Month
- Supp Pro Monthly Subscription$9.991 Month
- Supp Pro Yearly Subscription$29.991 Year
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- Supp Pro Yearly Subscription$99.991 Year
OnePass mobile
No in-app purchases
