Gallagher Mobile Connect vs Serraview Engage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Gallagher Mobile Connect
Transform your smartphone into a secure digital key for contactless access to buildings and rooms. Display your digital ID and interact with your organization's security system, receiving real-time notifications.
- Digital key for secure access
- Contactless entry
- Digital ID on phone
- Building security interaction
- Real-time push notifications
- Add Employee Badge to Apple Wallet
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Gallagher Mobile Connect turns your smartphone into a secure digital key. Whether you're entering a building, accessing a room, or displaying your ID, the app provides a convenient and contactless way to move through secure spaces—no physical access card needed. What you can do: - Unlock doors by opening the app and presenting your phone to the access reader - Unlock doors from a distance, by selecting the access reader in the app - Carry your digital ID on your phone - Interact with your building’s security system - Stay informed with real-time push notifications - Add your Employee Badge to Apple Wallet (where supported) Once you're set up by your organisation, just open the app and you're ready to go. Tip: Ensure Bluetooth® is enabled for the Mobile Connect app. You can find helpful tips and settings in the app’s Help section. Requires a valid credential, which is distributed and managed by your card or credential issuer, using the Gallagher Command Centre software. Secure access made simple. Available in English, French, and Spanish.
Serraview Engage
This app helps teams collaborate safely and stay agile for a smoother return to the office. It allows employees to easily find and book desks, rooms, and other workplace resources, while also providing essential services like directories and maps.
- Locate and reserve desks
- Book meeting rooms
- Find workplace resources
- Corporate directory access
- Workplace maps
- Safe back-to-work tools
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Empower your teams to collaborate safely and stay agile with Engage, Serraview’s leading back-to-work application. Engage is a comprehensive set of smart, mobile tools that enable employees to easily locate and reserve available desks, rooms, or other workplace resources while providing corporate directories, maps, and other services to make getting back-to-work safer and simpler.
Screenshots
Verdict
The clearest difference is rating: Serraview Engage at 3.8 against Gallagher Mobile Connect's 3.6. Serraview Engage also leads on iOS requirement (12.4 vs 15.0). Gallagher Mobile Connect's advantage is review sentiment (26% vs 18%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Serraview Engage holds the better App Store score, 3.8 against 3.6. Both are backed by a comparable volume of ratings — 14 and 27 respectively. Written reviews complicate that: 26% of Gallagher Mobile Connect's written reviews are positive against 18% of Serraview Engage's, so the app with the better star average is not the one people write more warmly about.
Gallagher Mobile Connect ships an update every 3 months, Serraview Engage every 2 months. The most recent releases landed on November 9, 2026 and November 7, 2026 respectively.
| Parameter | Gallagher Mobile Connect | Serraview Engage |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (14 ratings) | 3.8 (27 ratings) — better |
| Positive reviews | 26.1% of reviews — better | 17.8% of reviews |
| Number of ratings | 14 | 27 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 12.4 — better |
| Further details — not scored | ||
| Size | 16 MB | 48 MB |
| Age rating | 12+ | 4+ |
| Developer | Gallagher Group Ltd | Eptura, Inc. |
Customer experience
Gallagher Mobile Connect
Serraview Engage
Bugs and requests
Gallagher Mobile Connect
Not enough reviews yet to summarise bugs or requests.
Serraview Engage
Reported bugs
23 issues- App frequently stuck on loading screen
- Login credentials lost when offline
- App crashes on specific buttons (e.g., way finder)
- Building floors are misnumbered
- Times do not adhere to device settings (24-hr)
Show 18 moreShow fewer
- Desk selection icons too small and unresponsive
- App shows blank white screen after update
- Desk check-in notifications broken after update
- Cannot access staff intranet after update
- App requires constant updates or is stuck in update loop
- Cannot find teams or see maps on iPhone
- App asks for cookies and won't load
- Time flickers back to PM, dates incorrect
- Changing floors within buildings is temperamental or doesn't work
- Cannot access office, only shows incorrect office
- Arrival time selection boxes too small
- Offices cannot be selected
- App takes user back to login after correct password
- Search function is poor
- Gets stuck on floors/buildings
- Cannot book desk on older iPhones
- Calendar drop down doesn't work
- UI widget makes swiping unpredictable
Requested features
11 requests- Improve app speed and performance
- Fix login persistence issues
- Redesign UI for better usability
- Implement Face ID/fingerprint login
- Simplify desk reservation process
Show 6 moreShow fewer
- Improve map/floor plan interaction
- Allow selection of date/time range more easily
- Make UI elements larger and more accessible
- Ensure app remembers company URL/login
- Improve calendar functionality
- Add troubleshooting guidance
In-app purchases
Gallagher Mobile Connect
No in-app purchases
Serraview Engage
No in-app purchases
Questions
Is Gallagher Mobile Connect free?
Is Serraview Engage free?
Which has better reviews, Gallagher Mobile Connect or Serraview Engage?
Do Gallagher Mobile Connect or Serraview Engage have ads?
Which is updated more often, Gallagher Mobile Connect or Serraview Engage?
Other comparisons
