Comparison

OneDesk vs VisitorBay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OneDesk

Manage helpdesk tickets, tasks, and projects efficiently from your mobile device. Collaborate with your team, track time, and respond to customer inquiries on the go. This all-in-one solution streamlines support and project management.

Highlights
  • Respond to customer tickets
  • Manage tasks and tickets
  • Collaborate with team
  • Track time
  • Push notifications
  • Share files
Features
Read full description

Deliver exceptional helpdesk support and manage your daily tasks on the go. The OneDesk mobile app is designed to connect you to your OneDesk account. Respond to customer tickets, update tasks, collaborate with your colleagues, and track or log time easily from your phone. OneDesk is an all-in-one application for help desk, issue tracking, requirements management, and project management. OneDesk allows you to support customers and manage projects in one place. KEY MOBILE FEATURES: Access your tickets and tasks Respond to customer tickets and messages Manage tasks and tickets - Prioritize, assign, update statuses, and log progress Collaborate and communicate with your team Track time with the timer or submit timesheets Stay updated with push notifications Share files on tickets and tasks

About

VisitorBay

Features
Read full description

VisitorBay is an office iPad sign-in solution that provides a modern and user friendly sign-in experience with full customization to your company’s branding and guest experience goals. Key features: Impress visitors Create a modern and welcoming office with your company's personalized greeting and branding. Visitor photo capture Capture photos of your visitors to be stored in the database. Photos can also be sent to hosts for easy visitor recognition. Print visitor badges With VisitorBay you can easily create customized badges to improve security and make note of office Wi-Fi passwords. Notify hosts Provides instant host notifications when your visitors sign-in on site to save your front desk time. Policy signing Visitors can view and sign your office policies, NDA’s and H&S documents on your office sign-in device to ensure compliance while on site. In order to download and use the VisitorBay app, you must first create an account on our website.

Screenshots

OneDesk4 screens

Verdict

The call

The clearest difference is device support: OneDesk at 3 against VisitorBay's 1. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

OneDesk ships an update every 5 weeks, VisitorBay every 2 months. The most recent releases landed on November 2, 2026 and October 29, 2026 respectively.

Scorecard1 real difference · 9 level
OneDesk versus VisitorBay: the parameters behind the verdict, then further details
ParameterOneDeskVisitorBay
PriceFreeFree
Rating1.4 (5 ratings) — better—
Positive reviews0.0% of reviews—
Number of ratings5 — better—
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS15.015.0
Further details — not scored
Size52 MB13 MB
Age rating4+4+
DeveloperLogiciel Onedesk Inc.VisitorBay

In-app purchases

None

OneDesk

No in-app purchases

None

VisitorBay

No in-app purchases

Questions

Is OneDesk free?
OneDesk is free to download, with no in-app purchases.
Is VisitorBay free?
VisitorBay is free to download, with no in-app purchases.
Do OneDesk or VisitorBay have ads?
Neither OneDesk nor VisitorBay shows ads.
Which is updated more often, OneDesk or VisitorBay?
OneDesk ships an update every 5 weeks, and VisitorBay every 2 months. Most recently, OneDesk was updated on November 2, 2026 and VisitorBay on October 29, 2026.

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