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OneDesk

OneDesk

The OneDesk mobile app

5 ratings
4 reviews
💼 Business
📊 Productivity
Free

Details

Released
September 3, 2016
Updated
October 20, 2026

Features

Developer

Logiciel Onedesk Inc.
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OneDesk screenshot #1 for iPhone
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iphone
ipad
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About

Manage helpdesk tickets, tasks, and projects efficiently from your mobile device. Collaborate with your team, track time, and respond to customer inquiries on the go. This all-in-one solution streamlines support and project management.

✓Respond to customer tickets
✓Manage tasks and tickets
✓Collaborate with team
✓Track time
✓Push notifications
✓Share files
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What's New in OneDesk

26.07

October 20, 2026

Fixes and improvements for Release 19.5

User reviews

Most RecentHighest RatedLowest Rated

Awful

App does not work at all; complete garbage.
Ttschenking

Doesn’t work

I left another review but no one has responded. The app works for a week, if that. Then it just boots to the load up screens d just sits there.

I can delete, the. Re-sign in, but the same thing happens after a week or so.
RRubernck21

Notifications are critical

I tested the mobile app and have not been able to receive any push notifications so far. If I am doing something in error, please advise and I will update my review immediately ;)

Overall, the app works as intended. I am very focused on real-time notifications of activity vs. waiting for an email alert. Hence, the reason for this review being a little lower than I would like to give. Thx!
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Bblackneo5

It’s a good start, but…….

Been using OneDesk for just over 3 months and the Online portal is great. But this app need MAJOR updates.
SGScott Growdon

FAQ

What devices does OneDesk support?

OneDesk is available for iPhone, iPad, and iPod. It is designed for mobile use on these Apple devices.

How often is OneDesk updated?

The latest version, 26.05, was released on May 11, 2026. This indicates regular updates to the application.

What is the age rating for OneDesk?

OneDesk has an age rating of 4+, making it suitable for a wide range of users.

Does OneDesk have ads?

No, OneDesk does not contain advertisements. It is a free application without any ad interruptions.

What are the main functionalities of OneDesk?

OneDesk allows users to manage helpdesk tickets, track issues, handle project management, and collaborate with team members, all from a mobile interface.

Can I collaborate with my team using OneDesk?

Yes, OneDesk facilitates team collaboration by allowing you to communicate with colleagues directly within the app on tickets and tasks.

How does OneDesk handle customer support?

OneDesk provides tools to respond to customer tickets and messages, manage their status, and track progress, ensuring efficient helpdesk operations.

What is the user rating for OneDesk?

OneDesk has a rating of 1.5 stars based on 4 user ratings. This suggests a mixed or negative user reception.