Comparison

VinSolutions vs SmartOPS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VinSolutions

Manage customer interactions, appointments, and tasks on the go. This app provides a streamlined interface for sales teams to stay connected with customers and opportunities, enabling efficient management of leads, calls, and inventory from a mobile device.

Highlights
  • Appointment calendar management
  • Streamlined task management
  • Salesperson and Manager dashboards
  • Customer and opportunity tracking
  • Lead and call logging
  • Inventory search and filtering
  • Customer and vehicle information capture via camera
Features
Read full description

Never leave your customer's side by taking the full power and potential of VinSolutions everywhere you go. The VinSolutions mobile app puts all activities and opportunities in the palm of your hand. The latest VinSolutions mobile app brings a fresh, streamlined interface for managing various activities, allowing your team to focus on the customer anytime, anywhere. Features: • New appointment calendar view for users to view and manage upcoming sales appointments. • New streamlined interface to manage and complete daily tasks more efficiently. • See tasks and activities quickly with Salesperson and Manager dashboards. • Stay in touch with customers and opportunities anytime, anywhere. • Start showroom visits, create customer notes, appointments, leads and log customer calls – all in the palm of your hand. • Receive push notifications for CRM alerts to stay on top of urgent tasks. • Use your phone’s camera to quickly add customer and vehicle information. • Search and filter through inventory from anywhere on the lot. • New API framework for added speed and stability.

About

SmartOPS

This reporting application provides fixed operations professionals with real-time business insights. It integrates with existing dealership technology to recommend maintenance services and track performance across multiple locations. Designed for current users of specific dealership management systems.

Highlights
  • Real-time business insights
  • Maintenance service recommendations
  • Multi-store performance comparison
  • Integration with existing DMS
  • Customizable date range selection
  • Username and password protection
Features
Read full description

SmartOPS® SmartOPS® by SmartVMA a reporting application for fixed ops professionals. SmartVMA® designs service process management systems for advisors, technicians and managers to control and increase productivity through a standardized workflow. The system integrates with existing DMS technology to recommend maintenance services based on vehicle make, history and current/previous inspections, thus helping create healthier Repair Orders. SmartOPS by SmartVMA is the first mobile reporting application for fixed ops professionals who demand the latest information on their businesses. With SmartOPS you are able to view individual store performance or compare performance across multiple franchises. With certified integration with nearly every DMS available today, SmartOPS makes it easy to look at service performance and critical processes while on-the-go. SmartOPS is designed for current SmartVMA users who have one of the following systems in their dealership: * SmartADVISOR * SmartTECH * SmartMENU * SmartMANAGER If you want more information on becoming a SmartVMA customer please contact us at (855) 487-7862. Important: This is an app for SmartVMA customers only. You will be notified if you are eligible to use this app. SmartOPS App Features * Custom date range selection * Multi-store reporting * Sort franchises by name or OE brand * Access mobile version of SmartVMA.com * View reports in summary or in detail Security * This app does not use or transmit any sensitive personal or customer information * Username and password protected * Store level access controls by user Requirements * Valid SmartVMA EULA * Validated user account on the Intelligence website at http://intelligence.smartvma.com

Screenshots

VinSolutions4 screens
SmartOPS4 screens

Verdict

The call

The clearest difference is rating: SmartOPS at 4.0 against VinSolutions's 2.1. VinSolutions's advantage is update cadence (weekly vs every 7 months) and ratings volume (591 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SmartOPS holds the better App Store score, 4.0 against 2.1. That said, the two scores are not equally well evidenced: VinSolutions has 591 ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

VinSolutions ships an update weekly, SmartOPS every 7 months. The most recent releases landed on October 12, 2026 and October 2, 2026 respectively.

Scorecard3 real differences · 7 level
VinSolutions versus SmartOPS: the parameters behind the verdict, then further details
ParameterVinSolutionsSmartOPS
PriceFreeFree
Rating2.1 (591 ratings)4.0 (4 ratings) — better
Positive reviews6.2% of reviews—
Number of ratings591 — better4
Update frequencyWeekly — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better16.4
Further details — not scored
Size211 MB52 MB
Age rating17+4+
DeveloperVinSolutions, LLCBG Products, Inc.

Customer experience

VinSolutions

All ratings591 ratings
Positive23.0%
Neutral4.4%
Negative72.6%
Written reviews162 reviews
Positive6.2%
Neutral10.5%
Negative83.3%

SmartOPS

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%

Bugs and requests

VinSolutions

Reported bugs

5 issues
  • Camera unable to scan licenses on newer phones
  • Frequent app crashes and freezes
  • Inconsistent data sync between mobile and desktop
  • Login issues and random log-outs
  • Unreliable push notifications

Requested features

5 requests
  • Add ability to attach photos and signatures in emails
  • Improve iPad support and landscape mode
  • Integrate text messaging and call logging
  • Enhance customer search and lookup capabilities
  • Provide more customization options

SmartOPS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

VinSolutions

No in-app purchases

None

SmartOPS

No in-app purchases

Questions

Is VinSolutions free?
VinSolutions is free to download, with no in-app purchases.
Is SmartOPS free?
SmartOPS is free to download, with no in-app purchases.
Which has better reviews, VinSolutions or SmartOPS?
SmartOPS is rated higher. VinSolutions averages 2.1 out of 5 from 591 ratings, while SmartOPS averages 4.0 from 4 ratings.
Do VinSolutions or SmartOPS have ads?
Neither VinSolutions nor SmartOPS shows ads.
Which is updated more often, VinSolutions or SmartOPS?
VinSolutions ships an update weekly, and SmartOPS every 7 months. Most recently, VinSolutions was updated on October 12, 2026 and SmartOPS on October 2, 2026.

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