Textline vs Southwind
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Textline
Enable your team to provide customer support and sales through SMS. Customers can text your business directly without needing an app, leveraging the high open rates of text messages for faster responses and improved satisfaction. This mobile app syncs with the web service for on-the-go team collaboration.
- Team SMS for customer support
- Dedicated business phone numbers
- Syncs with web service
- Conversation assignments
- Message templates
- Automated responses
- NPS surveys via SMS
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Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction. The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users. * iPhone App syncs with textline.com for both Mobile and Desktop use * Multiple Phone Numbers for different Departments * Text Message as a Team with accounts for multiple Agents * Assignments: Assign Conversations to Team Members * Whispers: Include notes inline with Customer Conversations * Shortcuts: Store templates for frequently used business text replies * Address Book: Save searchable notes about your loyal customers * Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive * Auto Responses: Send an automated greeting or a special message for offline hours * Availability: Toggle your status from Available to Away * Scheduled Messages: Compose a text message to be sent later * Facebook Messenger: Add your Facebook page as an additional Department * NPS: Send Net Promoter Score surveys via SMS * Integrations: Connect Textline to Zendesk, Slack, and Zapier
Southwind
This app facilitates team connection and information sharing. It aims to enhance engagement and provide users with essential data for their work.
- Team connection
- Information sharing
- Enhanced engagement
- Relevant information access
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The Southwind App will connect your team and equip them with relevant information! Southwind Engagement at its greatest!
Screenshots
Verdict
The clearest difference is review sentiment: Southwind at 100% against Textline's 35%. Southwind also leads on rating (4.7 vs 2.7) and ads (none vs shown). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Southwind holds the better App Store score, 4.7 against 2.7. Both are backed by a comparable volume of ratings — 22 and 20 respectively. Written reviews point the same way: 35% of Textline's written reviews are positive against 100% of Southwind's.
Textline ships an update every 2 months, Southwind every 3 weeks. The most recent releases landed on June 10, 2026 and July 7, 2026 respectively.
| Parameter | Textline | Southwind |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (22 ratings) | 4.7 (20 ratings) — better |
| Positive reviews | 35.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 22 — better | 20 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.5 | 13.0 — better |
| Further details — not scored | ||
| Size | 1 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | Textline, Inc | Southwind Network, LLC |
Customer experience
Textline
Southwind
In-app purchases
Textline
No in-app purchases
Southwind
No in-app purchases
