Textline User Reviews

Top reviews

Sign in every time?

Not sure why the app updated and now I have to sign in every time I want to use it. Doing that for a texting app is actually insane.

HORRIBLE

I’m 90% sure this is a data collection scam. Do not sign up. Do not allow access to your contacts.

Does what we need, for the most part

There are a dew quirks though.
1. No notification badges unless I set them to persistent.
2. If I’m typing and get a call it erases it and I have to start over.
3. When starting a new message, you have to type the name, exit and go click the list of names for the names to actually show up.

App is pointless

Don’t even receive messages

Horrible update December 2, 2021. App pretty much unusable.

Hey, Textline has worked pretty well for several years. I’ve been using it since the spring of 2019. Definitely a bit buggy and a little clunky but it has worked. I really appreciate a lot of the features and integrations it it has. Unfortunately, the recent update is horrible. I hate the interface. Very blocky and bright and in your face. Please revert to the old one. Also, and this is the worst part, on the mobile phone I am unable to edit contact information or save new contact information. We have multiple users on mobile devices. This is our main way of using Textline. Please correct this issue as soon as possible. For the price that is being paid to use this software, situations like this should not be happening. It’s one of the most expensive software’s on the market. Also, I would just as soon reached out to Support for help but was not able to easily find any information on that. All support buttons on the App Store send it to a generic homepage for Textline. I was unable to find any buttons on the homepage or website to reach out to support.
Show more

Horrible and overpriced service!

This company overcharges its customers and is the highest in the industry price-wise. And all while their service and customer support is horrible! Worst of all, they automatically add on costly service fees and require all sorts of personal information and tax ID numbers for a campaign registry. Total scam artists. Beware!
Show more

Still no update

We use this service on a daily basis. It functions for the most part, but a major frustration is that you still cannot increase the volume level of the notifications and there are no badges for iPhone users. They have this feature for Android, but cannot implement for iPhone. Feels like it needs to get up to speed with technology today.
Show more

No notifications at all

This app notifications do not work AT ALL! We use this texting service heavily and with no notifications of incoming texts its very challenging, we will look for a better option very soon.

notifications and badge problems

I too love the system as other reviewer said, but still no notifications or badges in IOS. As a result I miss critical texts sometimes. Developers when will you fix this? please respond

Frequently unusable

Frequently, my business partners and I open the app to answer customers and can see nothing but a white screen. This has been going on for months, which I think is acceptable from a paid app.

Great app needs notifications

Great app. Awesome solution to communications with great features like shared shortcuts. MAJOR drawback is super weak notifications and sluggish use on ios. Slow to update, compared to most apps. There is no badge icon to show messages like every other communications app. I use several small communications apps like Boomerang and Voxer they all have way better notifications. Customer service is great and responsive. Notifications and sluggish need to be solved to make it scaleable and long term use able.
Show more

Needs better notifications on the phone

I run a business and personally LOVE textline however I’m irritated it doesn’t give me a proper notification badge about new messages on the phone. It pops up with all my notifications but it can really go missed along with everything else.
Also, when I open the contact details on my phone, I would really like to be able for o click it and call out. Copying and pasting is quite silly.
Show more

texting is next level!

Textline as an overall service has been a great addition for the team. Texting is just a huge step forward in reaching our customers and saving us time. The app is super useful on the run and the mobile notifications keep us all in the loop

Incredible tool

Incredible tool, great customer service and overall amazing company.

The best!!

Textline is one of my most used apps and has transformed my business. Keep up the good work, Textline team!

Amazing service!

Great company, efficient app and the best customer service!

Love textline

Great product and service!