Textline vs Salesmsg
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Textline
Enable your team to provide customer support and sales through SMS. Customers can text your business directly without needing an app, leveraging the high open rates of text messages for faster responses and improved satisfaction. This mobile app syncs with the web service for on-the-go team collaboration.
- Team SMS for customer support
- Dedicated business phone numbers
- Syncs with web service
- Conversation assignments
- Message templates
- Automated responses
- NPS surveys via SMS
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Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction. The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users. * iPhone App syncs with textline.com for both Mobile and Desktop use * Multiple Phone Numbers for different Departments * Text Message as a Team with accounts for multiple Agents * Assignments: Assign Conversations to Team Members * Whispers: Include notes inline with Customer Conversations * Shortcuts: Store templates for frequently used business text replies * Address Book: Save searchable notes about your loyal customers * Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive * Auto Responses: Send an automated greeting or a special message for offline hours * Availability: Toggle your status from Available to Away * Scheduled Messages: Compose a text message to be sent later * Facebook Messenger: Add your Facebook page as an additional Department * NPS: Send Net Promoter Score surveys via SMS * Integrations: Connect Textline to Zendesk, Slack, and Zapier
Salesmsg
This platform enables businesses to connect with leads and customers through SMS marketing, two-way texting, and calling. Manage conversations, send broadcasts, and schedule messages on the go. Integrate with popular CRM tools for seamless data management and automated campaigns.
- Two-way SMS texting
- Ringless voicemails
- SMS/MMS broadcasts
- Scheduled messaging
- CRM integrations
- Branded phone numbers
- Call forwarding
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Salesmsg is the all-in-one SMS marketing, two-way texting and calling platform that makes connecting with your leads and customers effortless. With our iOS app, you can manage conversations on the go through text, calls, and ringless voicemails. Used by 3,500 businesses, Salesmsg makes meaningful, real-time communication as easy as a few taps on your iOS. FAST: Salesmsg delivers your messages instantly, with seamless two-way texting conversations that keep you connected with your customers from anywhere. BROADCAST-READY: Get the word out! Send SMS, MMS and ringless voicemail broadcasts to reach your entire audience in one go. Perfect for announcements, reminders, and promotions. FLEXIBLE: Schedule messages to send at just the right time, ensuring your updates reach customers when it matters most. INTEGRATED: Sync with HubSpot, ActiveCampaign, Keap, and more to easily connect Salesmsg to the tools you already rely on to keep your contact data up-to-date, and easily build automated texting campaigns. ON-BRAND: Use local, toll-free, or text-enabled landline numbers to match your brand. Quick-response texting templates keep messaging fast and consistent. RELIABLE: Never miss a lead. Salesmsg provides call forwarding and instant notifications, so every call and text is on your radar. POWERFUL: Salesmsg is built for your sales, marketing and support teams - to cut your sales cycle, capture your leads' attention and maximize customer engagement with every text message. Salesmsg is made for businesses that connect, engage, and grow. Join over 3,500 businesses using Salesmsg and experience how easy it is to communicate smarter, faster, and better. Ready to see what Salesmsg can do for you?
Screenshots
Verdict
The clearest difference is rating: Salesmsg at 4.7 against Textline's 2.7. Salesmsg also leads on ads (none vs shown) and ratings volume (1.6K vs 22). Textline's advantage is monetization model (ad-supported vs freemium). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Salesmsg holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: Salesmsg has 1.6K ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 35% of Textline's written reviews are positive against 53% of Salesmsg's.
Textline ships an update every 2 months, Salesmsg every 3 weeks. The most recent releases landed on June 10, 2026 and September 26, 2026 respectively.
| Parameter | Textline | Salesmsg |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (22 ratings) | 4.7 (1.6K ratings) — better |
| Positive reviews | 35.3% of reviews | 53.2% of reviews — better |
| Number of ratings | 22 | 1.6K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Freemium |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.5 — better | 15.1 |
| Further details — not scored | ||
| Size | 1 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | Textline, Inc | SalesMessage, Inc |
Customer experience
Textline
Salesmsg
Bugs and requests
Textline
Not enough reviews yet to summarise bugs or requests.
Salesmsg
Reported bugs
5 issues- App freezes on launch
- Messages disappearing or not visible
- Randomly logging out users
- Automated texts sent even after user disables
- Copy and paste function not working
Requested features
4 requests- Improve stability and reliability
- Add more features and customization options
- Enhance integration with popular business tools
- Improve customer support responsiveness
In-app purchases
Textline
No in-app purchases
Salesmsg
No in-app purchases









