Textline vs EZ Texting Messaging App

Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction. The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users. * iPhone App syncs with textline.com for both Mobile and Desktop use * Multiple Phone Numbers for different Departments * Text Message as a Team with accounts for multiple Agents * Assignments: Assign Conversations to Team Members * Whispers: Include notes inline with Customer Conversations * Shortcuts: Store templates for frequently used business text replies * Address Book: Save searchable notes about your loyal customers * Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive * Auto Responses: Send an automated greeting or a special message for offline hours * Availability: Toggle your status from Available to Away * Scheduled Messages: Compose a text message to be sent later * Facebook Messenger: Add your Facebook page as an additional Department * NPS: Send Net Promoter Score surveys via SMS * Integrations: Connect Textline to Zendesk, Slack, and Zapier

Empower your business with EZ Texting and take your two-way text conversations with you wherever you go, with our iPhone and iPad mobile app. Alongside the EZ Texting desktop experience, the mobile app will provide inbox notifications, access to two-way text conversations, and the ability to manage your contact list, all on the go. And if you’re new to the service, you can even start your free trial! Never Miss a Text Get real-time notifications when you receive new opt ins or individual replies to your bulk text messages. Respond Faster Than Ever After being notified of a reply, take action and send a one-on-one response directly from the app. Add Contacts from Anywhere New contacts added in the app will automatically sync with the desktop platform for seamless management. Review Delivery Reports Track message delivery, engagement, and performance history through in-depth reporting and analytics. Start a Free Trial Join the 230,000 clients who love EZ Texting by starting your free 14-day trial. No credit card required. Have questions or want to leave feedback for future releases? Send us an email at answers@eztexting.com