Textline vs SlickText

Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction. The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users. * iPhone App syncs with textline.com for both Mobile and Desktop use * Multiple Phone Numbers for different Departments * Text Message as a Team with accounts for multiple Agents * Assignments: Assign Conversations to Team Members * Whispers: Include notes inline with Customer Conversations * Shortcuts: Store templates for frequently used business text replies * Address Book: Save searchable notes about your loyal customers * Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive * Auto Responses: Send an automated greeting or a special message for offline hours * Availability: Toggle your status from Available to Away * Scheduled Messages: Compose a text message to be sent later * Facebook Messenger: Add your Facebook page as an additional Department * NPS: Send Net Promoter Score surveys via SMS * Integrations: Connect Textline to Zendesk, Slack, and Zapier

SlickText is the #1 rated SMS marketing service that helps you create valuable relationships with your audience through targeted, personalized text messages. Our innovative platform powers the messaging for more than 15,000 brands across every industry, from early startups to thriving enterprises. Whether you’re new to SMS or ready to elevate your performance, our customer-obsessed team is here to guide you every step of the way. - Grow your audience fast with built-in marketing tools like website popups, QR codes, tap-to-join links, and keywords. - Send personalized, mass texts that make every person feel like one in a million. - Automate your messaging and eliminate manual tasks with custom Workflows. - Build a reputation for five-star customer support with a fully featured shared Inbox. - Monitor critical analytics on subscriber engagement, resolution times, Workflow performance, and more.