Gilbert 311 vs Goettl
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Gilbert 311
Report non-emergency issues like potholes or broken streetlights in your community. Submit requests with location details and track their status. Engage with local government to improve your neighborhood.
- Report non-emergency issues
- Tag issue location
- Track report status
- Communicate with local government
- Improve community services
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Do you see something in Gilbert that needs to be fixed? A pothole? Is your streetlight out? Need a new trash can? Now you can help us fix these issues quickly and efficiently. Gilbert 311 allows citizens to report common non-emergency issues, tag their location, and send them to the appropriate Gilbert staff member for assistance. Residents can create, view and track the status of their report making it easy to engage and communicate with their local government and improve their community.
Goettl
Monitor your home's vital systems in real-time with this app. Receive alerts for maintenance, potential issues like water leaks, and track air filter life. Schedule priority service and access in-app support for peace of mind.
- Real-time system monitoring
- Maintenance and issue alerts
- Air filter life tracking
- Priority service scheduling
- In-app customer support
- Customized reports
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Seamlessly connect to your Smart Sadie® devices, powered by SmartAC.com Technology, via the user-friendly Goettl app. Experience genuine peace of mind as Goettl customers, with real-time monitoring of your home's vital systems all in a single platform. With this app, members can get alerts for routine maintenance and proactively detect potential issues, safeguarding your most cherished assets— your families and your homes. Rely on Goettl for premium service and innovative solutions that maintain your home's seamless operation. Using this app, you can: - Easily schedule priority service - Track air-filter life for savings and better air quality - Get alerts for water leaks or drain clogs - Access customized reports and recommendations - Receive in-app support from SmartAC.com's team At Goettl, our motto is to do things the right way, not the easy way! To learn more about our Smart Sadie® plans visit goettl.com.
Screenshots
Verdict
The clearest difference is review sentiment: Gilbert 311 at 60% against Goettl's 0%. Gilbert 311 also leads on rating (4.7 vs 3.3) and ratings volume (355 vs 11). Goettl's advantage is update cadence (fortnightly vs every 3 months) and iOS requirement (13.4 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gilbert 311 holds the better App Store score, 4.7 against 3.3. That said, the two scores are not equally well evidenced: Gilbert 311 has 355 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 60% of Gilbert 311's written reviews are positive against 0% of Goettl's.
Gilbert 311 ships an update every 3 months, Goettl fortnightly. The most recent releases landed on October 17, 2026 and October 2, 2026 respectively.
| Parameter | Gilbert 311 | Goettl |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (355 ratings) — better | 3.3 (11 ratings) |
| Positive reviews | 60.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 355 — better | 11 |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 13.4 — better |
| Further details — not scored | ||
| Size | 141 MB | 91 MB |
| Age rating | 12+ | 4+ |
| Developer | Town of Gilbert | SmartAC.com, Inc. |
Customer experience
Gilbert 311
Goettl
In-app purchases
Gilbert 311
No in-app purchases
Goettl
No in-app purchases
