Thomson Reuters Authenticator vs Secure Volunteer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Thomson Reuters Authenticator
This app provides an additional layer of security for accessing Thomson Reuters software. It uses multi-factor authentication to verify your identity, protecting your data with a combination of something you know, have, and are.
- Multi-factor authentication
- Secure data protection
- Approve/ignore sign-on requests
- Automatic setup via QR code
- Support for multiple accounts
- Offline code generation
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Introducing the Thomson Reuters Authenticator: one app to verify your identity to access to Thomson Reuters software, providing an additional layer of security when signing in, helping you protect your data. Whether using this app to access Thomson Reuters software for work or personal use, multi-factor authentication adds an extra layer of protection to your data, wherever your software or data are stored. The easy-to-use design makes it simple. If you’ve enabled multi-factor authentication for any of your Thomson Reuters software, logging in to that software will trigger the Authenticator app to notify you on your device. Simply press approve (or use Face ID / Touch ID) to complete the sign-on process, or press ignore if you’re not trying to access the software at the time. Software that works with Thomson Reuters Authenticator allows you to authenticate on three levels: 1) Something you KNOW (your login and password) 2) Something you HAVE (your mobile device with the Thomson Reuters Authenticator app) 3) Something you ARE (Face ID / Touch ID) Features include: • Automatic setup via QR code • Support for multiple accounts • Generate verification codes without a data connection
Secure Volunteer
Easily access and display your volunteer ID cards digitally. Search for your card using provided details or a unique code. Avoid the need for printed cards at volunteer opportunities.
- Digital volunteer ID cards
- Search by details or code
- No printed cards needed
- Access for various organizations
- Secure background check integration
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Description: Easily access and display your volunteer cards issued by the Secure Volunteer platform, powered by BIB! This app helps volunteers download and display volunteer ID cards, all without the need to bring along anything printed to volunteer opportunities. Simply search for your card using the details previously provided to your volunteer organization or use a unique Do Good Code, emailed out once your background screen is completed. Thousands of volunteer organizations such as Non-Profits, Schools, Parks and Recreation, Ministries, Healthcare, and other organizations trust Secure Volunteer to provide a better and easier background check for their organization.
Screenshots
Verdict
The clearest difference is rating: Secure Volunteer at 2.0 against Thomson Reuters Authenticator's 1.2. Secure Volunteer also leads on update cadence (every 2 months vs every 5 months). Thomson Reuters Authenticator's advantage is ratings volume (1.8K vs 28). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Secure Volunteer holds the better App Store score, 2.0 against 1.2. That said, the two scores are not equally well evidenced: Thomson Reuters Authenticator has 1.8K ratings behind it against 28, so its average is the more settled of the two. Written reviews complicate that: 11% of Thomson Reuters Authenticator's written reviews are positive against 8% of Secure Volunteer's, so the app with the better star average is not the one people write more warmly about.
Thomson Reuters Authenticator ships an update every 5 months, Secure Volunteer every 2 months. The most recent releases landed on September 26, 2026 and September 22, 2026 respectively.
| Parameter | Thomson Reuters Authenticator | Secure Volunteer |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (1.8K ratings) | 2.0 (28 ratings) — better |
| Positive reviews | 10.7% of reviews — better | 7.7% of reviews |
| Number of ratings | 1.8K — better | 28 |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 | 14 |
| Further details — not scored | ||
| Size | 6 MB | 63 MB |
| Age rating | +4 | 9+ |
| Developer | Thomson Reuters | Background Investigation Bureau, LLC |
Customer experience
Thomson Reuters Authenticator
Secure Volunteer
Bugs and requests
Thomson Reuters Authenticator
Reported bugs
3 issues- QR code not working or unavailable
- Fails to authenticate even with correct credentials
- Permanently locked out after device change
Requested features
3 requests- Ability to delete old accounts
- Clearer instructions and documentation
- Notification support for approvals
Secure Volunteer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Thomson Reuters Authenticator
No in-app purchases
Secure Volunteer
No in-app purchases
Questions
Is Thomson Reuters Authenticator free?
Is Secure Volunteer free?
Which has better reviews, Thomson Reuters Authenticator or Secure Volunteer?
Do Thomson Reuters Authenticator or Secure Volunteer have ads?
Which is updated more often, Thomson Reuters Authenticator or Secure Volunteer?
Other comparisons
