Comparison

TelaCare vs CallOnDoc

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TelaCare

Access board-certified doctors and licensed therapists 24/7 via phone or video. Get diagnoses, treatment recommendations, and prescriptions for a wide range of medical and behavioral health issues. Manage your account, add family members, and access health resources.

Highlights
  • 24/7 virtual doctor consultations
  • Video and phone visits
  • Prescription services
  • Behavioral health appointments
  • Account management
  • Add dependents
  • Health and fitness videos
Features
Read full description

VIRTUAL CARE. ANYTIME. ANYWHERE. YOU NEED IT MOST! TelaCare® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video visits. Within minutes, a doctor will contact you, ready to listen and resolve your issue. If medically necessary, a prescription will be sent to your pharmacy of choice. TelaCare® doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including: • Allergies • Back Pain • Bronchitis • Common Cold • Constipation • Cough • Diarrhea • Ear Infections • Flu • Headache • Nausea • Pink Eye • Rashes • Respiratory Problems • Sinus Infections • Sore Throat • Strep Throat And so many more… TelaCare® also offers behavioral health appointments with licensed therapists anytime, anywhere you and your family need it most. We also offer treatment and support for a wide variety of behavioral health issues: • Addictions • Anxiety • Bipolar Disorder • Depression • Grief and Loss • LGBTQ+ Support • Life Changes • Men's Issues • Panic Disorders • Parenting Issues • Postpartum Depression • Relationship Issues • Stress Management • Trauma and PTSD • Women's Issues And so many more… HOW DOES IT WORK? Request a visit – Open the TelaCare® App, request a visit, provide a medical history, and the best part is we offer unlimited consultations with all our plans. Your TelaCare® account is also available online at TelaCare.com or toll-free at 1-800-317-0280. Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. TelaCare® visits have no time limit; you can speak to the doctor for as long as you'd like. Pick up a prescription – The doctor discusses the issue with you, answers questions, and recommends the next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice. HOW DO I GET TelaCare®? TelaCare® is a service provided to you as a benefit through your employer, health insurance, or other organization. You can learn more or purchase TelaCare® as an individual or family online at TelaCare.com. This app allows TelaCare® members to: • Activate your TelaCare® account. • Talk to a doctor, anytime, anywhere. • Create and update your medical history. • Update personal, contact, login, and billing information. • Add dependents and other family members. • Speak with other medical specialists via messaging. • Watch health and fitness videos. And so many more… Great reasons to use TelaCare® virtual doctors: • You're not feeling up to leaving home • You want to avoid the high cost of Urgent Care or the ER • Your doctor isn't available • It's after hours, the weekend or a holiday • You need a short-term refill on a prescription • It's hard to get to the doctor's office • You don't want to take time off work or be away from home Copyright © 2021 TelaCare Health Solutions, LLC, All rights reserved. TelaCare Medical Group, PA is an independent entity. TelaCare and the TelaCare logo are trademarks of TelaCare Health Solutions, LLC and may not be used without written permission. Prices and offers are subject to change without notice. TelaCare does not replace the primary care physician. TelaCare does not guarantee that a prescription will be written. TelaCare operates subject to state regulation and may not be available in individual states. TelaCare does not prescribe DEA controlled substances, non-therapeutic drugs, and certain other drugs that may be harmful because of their potential for abuse. TelaCare physicians reserve the right to deny care for potential misuse of services. Use of the TelaCare Health Solutions, LLC app, website, products, and or services constitutes acceptance of our company policies.

About

CallOnDoc

Access online medical consultations with physicians for a wide range of conditions, from minor ailments to chronic diseases. Receive prescriptions, referrals, and doctor's notes securely and privately. Healthcare is made affordable and accessible, with visits often costing around $39.99.

Highlights
  • Online medical consultations
  • Prescription medications
  • Referrals for imaging and lab testing
  • Prescription refills
  • Doctor's notes
  • Treats over 70 conditions
  • Asynchronous or phone visits
Features
Read full description

Call-On-Doc is a telemedicine platform was designed by medical practitioners with the patients in mind. We utilize a measured balance of technology and safe healthcare practices built on a safe, private, and compliant data-encrypted IT infrastructure. All patient visits and corresponding personal information entries are completely confidential and are secured by the latest data encryption technology. Our platform enables patients to engage with our team of physicians for online medical consultations and prescription medications related to everything from relatively minor issues like ear infections and allergies to more chronic conditions such as diabetes, asthma, and hypertension. We even offer referrals for imaging and lab testing as well as provide prescription refills for existing medications and doctor’s notes! PRICING Our mission at Call-On-Doc is to make healthcare affordable and accessible for everyone, that’s why most of our visits cost $39.99, the average price of most insurance carriers co-pays for doctor’s visits. BENEFITS Available 7 days a week including nights, weekends and holidays No appointments needed, start a visit instantly Prescriptions to any US pharmacy in 1-2 hours or choose home delivery Expedited visits available (30 minutes or less) Over 70 different conditions treated online Ages 1+ HOW IT WORKS Choose between an asynchronous visits or a phone visit with a medical provider. To get medical care from a provider simply select a condition, answer some questions about your medical history and symptoms, then pick-up your prescription from your pharmacy within 1-2 hours. CONDITIONS WE TREAT Call-On-Doc treats over 70 conditions online for ages 1+. Our conditions are segregated into categories such as: urgent care (Sick Visit), STDs, Women’s Health, Men’s Health, Primary Care (Chronic Health Management), Mental Health, Dermatology, Lab testing, imaging, prescription refills, doctor’s notes and more! URGENT CARE Acute Bronchitis Allergies Cold Sore Covid-19 Dental Infection Ear Infection Flu Food Poisoning Heartburn Migraine Relief Motion Sickness Nausea/Vomiting Oral Herpes Pain Relief Pink Eye Sinus Infection Strep Throat Stye Thrush(Oral) Upper Respiratory Infection(URI) Urinary Tract Infection(UTI) STD–50% OFF PARTNER TREATMENT Bacterial Vaginosis Chlamydia Chlamydia & Gonorrhea(Double treatment) Genital Warts Gonorrhea Herpes HIV Exposure(PEP) HIV Prevention(PrEP) Mycoplasma Syphilis Trichomoniasis, Chlamydia & Gonorrhea(Triple Treatment) Trichomoniasis Unsure? Ureaplasma Urethritis WOMEN'S HEALTH Acne Anti-Aging Bacterial Vaginosis Birth Control Excessive Sweating Menstrual Suppression Pediatrics Sexual Disorder Urinary Incontinence UTI Vaginal Yeast Infection Weight Loss Hair Loss MEN'S HEALTH Balanitis Erectile Dysfunction Excessive Sweating Genital Warts Jock Itch Hair Loss Premature Ejaculation UTI Weight Loss MENTAL HEALTH ADHD Depression General Anxiety Insomnia Panic Disorder Social Anxiety PRIMARY CARE Asthma Chronic Allergies Diabetes(Type 2) Gerd(Acid Reflux) Gout High Blood Pressure High Cholesterol Hypertension Hypothyroidism Insomnia Migraine Prescription Refill Smoking Cessation Weight Loss DERMATOLOGY Abscess(Boil) Athlete’s Foot Cellulitis Dandruff Eczema Excessive Sweating Facial Wrinkles Hair Loss Lice Poison Ivy Psoriasis Rash Rosacea Scabies Shingles Skin Infection Urticaria(Hives) Warts OTHER SERVICES Lab Testing Imaging Lab/Imaging Results Review Medical Excuse Note Return to Work Letter Prescription Refill HOURS Available 365 Support Available 24/7 Consultation Hours Weekdays: Monday – Friday 5 AM CT – Midnight Weekends: 6 AM CT – 11 PM SEEN IN Inc., Cosmopolitan, Forbes, CNBC, WebMD, Nasdaq REVIEWS 260,000+ 5 Star Reviews “Super quick, got what I needed in less than an hour.” “This is way better than waiting at a doctor’s office and getting a huge bill.” “Wow!!! Just perfect doctors, quick diagnostic, prescription ready to pick up in 1 hour at my pharmacy!”

Screenshots

TelaCare4 screens
CallOnDoc4 screens

Verdict

The call

The clearest difference is rating: CallOnDoc at 4.9 against TelaCare's 3.3. CallOnDoc also leads on update cadence (every 11 days vs every 3 months) and ratings volume (27K vs 12). TelaCare's advantage is monetization model (free vs free with in-app purchases) and review sentiment (86% vs 74%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CallOnDoc holds the better App Store score, 4.9 against 3.3. That said, the two scores are not equally well evidenced: CallOnDoc has 27K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 86% of TelaCare's written reviews are positive against 74% of CallOnDoc's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

TelaCare ships an update every 3 months, CallOnDoc every 11 days. The most recent releases landed on October 7, 2026 and October 19, 2026 respectively.

Scorecard6 real differences · 4 level
TelaCare versus CallOnDoc: the parameters behind the verdict, then further details
ParameterTelaCareCallOnDoc
PriceFreeFree
Rating3.3 (12 ratings)4.9 (27K ratings) — better
Positive reviews85.7% of reviews — better73.9% of reviews
Number of ratings1227K — better
Update frequencyEvery 3 monthsEvery 11 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.0.013.4 — better
Further details — not scored
Size143 MB61 MB
Age rating17+12+
DeveloperTelaCare Health SolutionsCallonDoc.com Inc

Customer experience

TelaCare

All ratings12 ratings
Positive58.3%
Neutral0.0%
Negative41.7%
Written reviews7 reviews
Positive85.7%
Neutral0.0%
Negative14.3%

CallOnDoc

All ratings27,385 ratings
Positive98.6%
Neutral0.6%
Negative0.8%
Written reviews322 reviews
Positive73.9%
Neutral2.2%
Negative23.9%

Bugs and requests

TelaCare

Not enough reviews yet to summarise bugs or requests.

CallOnDoc

Reported bugs

3 issues
  • Login and navigation issues
  • Inconsistent prescription fulfillment
  • Compatibility problems with older devices

Requested features

4 requests
  • Improved messaging and communication system
  • Streamlined prescription refill process
  • Enhanced integration with insurance providers
  • Expanded range of medical services offered

In-app purchases

None

TelaCare

No in-app purchases

None

CallOnDoc

No in-app purchases

Questions

Is TelaCare free?
TelaCare is free to download, with no in-app purchases.
Is CallOnDoc free?
CallOnDoc is free to download, with no in-app purchases.
Which has better reviews, TelaCare or CallOnDoc?
CallOnDoc is rated higher. TelaCare averages 3.3 out of 5 from 12 ratings, while CallOnDoc averages 4.9 from 27K ratings.
Do TelaCare or CallOnDoc have ads?
Neither TelaCare nor CallOnDoc shows ads.
Which is updated more often, TelaCare or CallOnDoc?
TelaCare ships an update every 3 months, and CallOnDoc every 11 days. Most recently, TelaCare was updated on October 7, 2026 and CallOnDoc on October 19, 2026.

Other comparisons