CallOnDoc User Reviews

Customer Experience

Positive experience73.0% of reviews
Neutral2.3% of reviews
Negative experience24.7% of reviews

~ Based on 304 written reviews from the US App Store.

What users say

Is CallOnDoc Safe?

CallOnDoc appears safe based on user ratings. AppsHunter Safety Score for CallOnDoc is 98/100.

This assessment is based on 26,480 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 26,480 App Store ratings for CallOnDoc.

Is CallOnDoc Legit?

CallOnDoc appears to be a legitimate app. AppsHunter Legitimacy Score for CallOnDoc is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love, CallOnDoc

I love CallOnDoc. I’ve used it a few times now. I’ve had relatives visiting from out of town and I’ve referred them to call on doc instead of using urgent care for simple simple things and they really help them for 4999 without having to use insurance it’s it’s a no-brainer. They are right on the money if we need them we can always talk to them instead of just sending the prescription into our pharmacy, we can actually talk to somebody. I mean it is a great service. I highly recommend them.
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Response from developer

Thank you for the 5 stars! We’re so glad CallOnDoc has been a convenient and reliable option for you and your family. Your continued trust and recommendation mean so much to us. We truly appreciate your support and are always happy to be here when you need us!- JS

Great online care

Highly recommend using CallOnDoc.

Best App ever

Get help for yourself don’t live in pain.. Callondoc is the best

Helpful app

This team will take care of you.

Very fast service

Very fast service, well organized phone app. Much appreciated! Highly recommended

Expensive

Consult used to be $40. Now it’s $80

Initial issue, but they took care of it quickly and thoroughly

Had a major issue with my initial prescription, but messaged the team at CallOnDoc. Got back to me within a few hours that they were sending it to the physicians for review. The prescription was revised, and made much more sense, and completely addressed my issues.

Wonderful service

Always helpful and they saved me from taking unnecessary trips to a medical office

Convenient

So happy with the services provided. Comes in handy especially on the weekends when my Doctors office is closed.

Be warned they may suddenly not refill a med they have refilled 6 times in the past!

I recently submitted a refill request for a med that I have been on for 14 years and Call on Doc has refilled for me 6 times in the past. A provider by the name of “Whitney G” refused to refill my med saying it can’t be managed online. If that’s true then why has this service refilled it 6 times for me?? It’s not controlled and it does not require lab monitoring. My condition is stable and my dose has remained the same since I started this medication 14 years ago!
Anyway, not to worry I went to another telehealth service called “General Medicine” who also does text visits and they refilled my med no issue at all. Oh..did I mention I’m also a registered nurse so I know this medication can be managed online?? General Medicine is also cheaper! $30 for a text visit compared to almost $100 for Call on Doc. I’m officially done with Call on Doc forever!
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Response from developer

Hello, we’re truly sorry for the delay you experienced, especially after paying for expedited service. That’s not the level of care we aim to provide, and we understand how frustrating this must have been. For your privacy, we can’t discuss visit details here, but we’d really like to review what happened and make things right. Please reach out to us through your secure patient portal or send us a direct message with your preferred 2-hour callback window (CST), and we’ll be happy to assist you promptly. Thank you for bringing this to our attention. We appreciate the opportunity to address this and improve your experience. - JS

Tooth pain

This app is fast doctors are good

Uninsured

Easiest way to affordable healthcare with non emergent issues

Credit card

I wish they would make it easier for payment so you don’t have to enter the card every time

Can’t remember

The app only remembers certain this GS. The rest I have to put it even though I’ve used over a dozen times. I particularly don’t want to get my credit card when I’m going back and forth to the bathroom.

Consultations online

Excellent , fast service without a hassle on going to the doctor’s office and wait 2-3 hours for non appointment patient .

Credit

I cant seem to use my $20 credit? The system wont allow me to closure adding my credit card it gives? that’s why I took a star away.

Too comfortable

Now having to go through hoops to get a refill. Get a refill, ask for $75 + $15. I pay quarterly. Go to refill option, get told to get labs or submit labs. Go from front page. Same thing

Fast, easy and not expensive

Very user friendly, fast, and get the quick care when you are a busy on the go person.

I’m a nurse- I recommend CallOnDoc

Can’t say enough good things about this app. The doctors I have dealt with in offices are so dismissive, or are just not very knowledgeable. Not to mention all the hoops they have you jump through to get care, get medication refills, or get tests ordered! And most of their apps and platforms aren’t even useful- it takes days to get replies, then half the time it’s “I’m not ordering anything unless you come into the office.” With CallOnDoc, when I developed an ear infection just before a snowstorm hit, I was able to get medication within four hours! They’ve also helped me manage my blood pressure and weight. The cost is so reasonable, and their follow up is fantastic. I like that they can order labs too. So happy!! Totally worth it!!
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App

App crashes when you click on it