iDox® vs Netsmart CareChat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iDox®
This clinical care system streamlines electronic medical records for physicians and healthcare providers. It offers structured templates, diagnosis harmonization, and smart phrases to improve documentation efficiency and patient care quality. The app integrates with major EMR systems to enhance clinical workflows.
- 500+ disease-specific medical templates
- 400+ harmonized diagnoses for ICD-10
- 2000+ clinical macros (smartphrases)
- Integration with major EMR systems (Epic, Cerner)
- Reduces note writing time by over 50%
- Optimizes clinical documentation and coding
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iDox® "Intelligent Medical Documents". A Clinical Care System for the EMR (Electronic Medical Record). The most innovative clinical app for patient care, physician productivity, best practices and optimal documentation. This is the mobile companion to the EMR App. iDox® optimizes the EMR/EHR, it is an integrated solution for your Hospital EMR (Epic, Cerner, etc.), it organizes, automates, standardizes, improves productivity and systematizes clinical documentation for total quality, compliance and clinical effectiveness. The System improves communication and cuts Note writing time by >50%. iDox® incorporates more than 500 disease-specific, structured, interactive Medical Templates (H&Ps and Progress Notes). Its modular design allows quick and efficient customization plus insertion of diagnoses to the notes. More than 400 Diagnoses are harmonized for best practices and ICD-10 documentation, assuring total medical quality and optimal coding (for capturing acuity, SOI and ROM). It will significantly improve clinical workflows in the hospital and the Office. +Designed to smoothly run "on" the EMR (not "in" the EMR) and integrate into the workflows. iDox® is Ready for your Hospital (Easy installation, implementation, set up, maintenance and upgrading) + EMR-ready (Epic-ready, Cerner and more...) + For Providers, Physicians (MD), Internists, Hospitalists, Specialists, Intensivists, Residents, Physician Assistants (PA), Nurse Practitioners (NP), Medical Students, etc. ***************************************************** iDox® Incorporates: + 500 Medical Templates H&Ps and PN, brief & comprehensive formats (Disease-specific, structured, interactive, modular). + 400 Diagnoses/Problems Templates Readily customizable and added to the Notes (harmonized for best practices and ICD-10 -embedded specificity elements-). + 2000 Clinical Macros (smartphrases) All easily and independently accessible, given its modular build and highly intuitive nomenclature. (Sections like Subjective, HPI, ROS, PE, DX, CALX, etc.). + 600 Links to MediCalc® (Hyperlink from the Note directly to the specific Calculator Panel -WebApp- and to the mCalx). ***************************************************** iDox® integrates into the workflows, is flexible, customizable and scalable. + User-Friendly + Highly Intuitive + iDox® is Ready for your Hospital Runs on Epic versions 2018, 2020, 2024 and newer + Structured data = Stronger data + Improves Clinical Documentation + Optimal Coding maximizes reimbursement + Antidote against Note Bloat + Clinical Checklists (Click-saving™) + Designed by Board-certified MDs and Certified Clinical Documentation specialists (based on CMS guidelines and best practices) iDox® recaptures the primary purpose of the Notes: Support patient care, tell the patient story and communication. It standardizes clinical processes. -------------------------------------------------- By the makers of MediCalc®, the first and most comprehensive Medical Calculator System™ in the world, online since 1996... (>500,000 users & free online access). Available in Spanish. Other Medical Apps developed by ScyMed include eH&P™, NephroCalc™, LiverCalc™, SEPSIS 3, Synt™, etc. (mobile, cloud, EMR). -------------------------------------------------- ScyMed is an information technology company developing Medical Decision Systems™ and clinical application software programs for Physicians and healthcare professionals. Notice: ScyMed is neither affiliated nor endorsed by Epic, Cerner or any other EMR/EHR company.
Netsmart CareChat
This secure messaging tool enhances communication and collaboration for users of a referral management platform. It allows for quick conversations within a fast-paced healthcare environment, promoting efficiency and seamless transitions of patient care.
- Integrated messaging within referral workflow
- Secure communication
- Enhanced collaboration
- Promotes efficiency
- Quick communication
- Cross-application compatibility
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Netsmart CareChat empowers enhanced communication and collaboration among Referral Manager users. The messaging chat tool is integrated within the referral solution and allows for the quick conversation necessary in a fast-paced environment. Referral Manager is a collaborative platform that simplifies the inbound referral process for post-acute, long-term care and at-home providers. It’s critical for users to share visibility into clinical and financial information, while easily transitioning the patient into the right care facility. Therefore, being able to quickly and efficiently communicate within Referral Manager is key. CareChat allows users to securely communicate without leaving Referral Manager. The chat feature is currently being built to work across multiple Netsmart applications, as well as its own standalone mobile app. The chat feature enhances collaboration, promotes efficiency and provides quick communication.
Screenshots
Verdict
The clearest difference is rating: iDox® at 3.7 against Netsmart CareChat's 2.3. Netsmart CareChat's advantage is update cadence (every 7 months vs every 17 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
iDox® holds the better App Store score, 3.7 against 2.3. Both are backed by a comparable volume of ratings — 3 and 3 respectively.
iDox® ships an update every 17 months, Netsmart CareChat every 7 months. The most recent releases landed on October 5, 2026 and October 7, 2026 respectively.
| Parameter | iDox® | Netsmart CareChat |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (3 ratings) — better | 2.3 (3 ratings) |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 3 | 3 |
| Update frequency | Every 17 months | Every 7 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 13.6 |
| Further details — not scored | ||
| Size | 41 MB | 93 MB |
| Age rating | 17+ | 4+ |
| Developer | ScyMed, Inc | Netsmart Technologies |
Customer experience
iDox®
Netsmart CareChat
In-app purchases
iDox®
No in-app purchases
Netsmart CareChat
No in-app purchases









