TSB Mobile Banking vs My OnePay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TSB Mobile Banking
Manage your finances conveniently from your mobile device. View all your accounts, check balances, pay bills, and transfer funds. Secure login options like fingerprint and face ID are available.
- View all accounts
- Check balances
- Pay bills
- Send and move money
- Secure login (fingerprint/face ID)
- Open current accounts
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Say hello to your TSB Mobile Banking App. Manage all your TSB accounts securely in one place. Check your balance, make payments, move money into Savings Pots and stay in control of your cards—anytime, anywhere. With the TSB app, you can: - Log in fast with Face ID or fingerprint. - Make payments, transfer money and manage standing orders or Direct Debits. - Freeze or unfreeze your card, view your PIN & card details, and order a replacement. - Add your card to Apple Wallet/Google Pay. - Use Savings Pots and Save the Pennies to grow your savings. - Track spending with Spend & Save tools. - Identify transactions easily with retailer logos. Simple. Secure. Designed to help you stay on top of your money. What you’ll need: - To use this app, you must be a personal TSB customer with a device running iOS15 or above. - UK residency is required to apply for new products. Need help? - Visit our Mobile App FAQs: https://www.tsb.co.uk/help/mobile-app/faqs.html. - Use our interactive guide if you're having trouble logging in: https://www.tsb.co.uk/login-issues.html. - Check our Service Status to confirm everything is running smoothly: https://www.tsb.co.uk/help-and-support/service-message.html. Got feedback or spotted an issue? We’d love to hear from you. Share your ideas or report any problems at appideas@tsb.co.uk so we can continue improving your TSB app experience. Important information This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/. Coverage and Location Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel. TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.
My OnePay
Manage your money on the go with this finance app. It offers features like payment notifications, money transfers, transaction tracking, and card management. Enhance your financial control with customizable security settings and instant card locking.
- Multi-language support
- Payment notifications
- Send money to UK accounts
- Transaction tracking
- Card lock/unlock
- Contactless payment control
- Biometric security
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Take control of your finances with the ‘My OnePay’ App. Once your OnePay account has been approved, download the ‘My OnePay’ App to give yourself control over your finances and the ability to manage your money on the go. Key Features: • Select your preferred language, the ‘My OnePay’ is available in seven languages • Get notified when you receive a payment on your sort code & account number, unique to you • Send money to UK accounts or to another OnePay account • Spend online and approve your purchase directly in the app • Take comfort with a 360° view of your transactions and spending habits • Personalise the app to suit your needs and notification preferences • Get secure online by disabling ecommerce or overseas transactions • Lost your card, no problem – temporarily lock and unlock your card instantly • Get control over spending by enabling/disabling contactless payments with just one tap • Have peace of mind with the latest in biometric security, ensuring your account is kept safe and secure 24/7 The ’My OnePay’ App puts you in charge of your finances. Track your money on the go, enable security settings and make international money transfers simply and securely. Download for free today!
Screenshots
Verdict
The clearest difference is review sentiment: TSB Mobile Banking at 74% against My OnePay's 13%. TSB Mobile Banking also leads on rating (4.8 vs 3.0) and ratings volume (1.1K vs 1). My OnePay's advantage is ads (none vs shown). On price, update cadence, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TSB Mobile Banking holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: TSB Mobile Banking has 1.1K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 74% of TSB Mobile Banking's written reviews are positive against 13% of My OnePay's.
TSB Mobile Banking ships an update every 3 weeks, My OnePay monthly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | TSB Mobile Banking | My OnePay |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.1K ratings) — better | 3.0 (1 ratings) |
| Positive reviews | 74.1% of reviews — better | 12.5% of reviews |
| Number of ratings | 1.1K — better | 1 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 276 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | TSB Bank plc | Paneleven Ltd |
Customer experience
TSB Mobile Banking
My OnePay
Bugs and requests
TSB Mobile Banking
Reported bugs
5 issues- Login issues after updates
- Inability to pay in cheques through the app
- Payments to approve feature not working
- Inconsistent performance on older devices
- Syncing issues between app and website
Requested features
5 requests- Notifications for payments and deposits
- Dark mode option
- Ability to view transaction history beyond 3 months
- Option to approve payments directly in the app
- Easier way to reset login details
My OnePay
Not enough reviews yet to summarise bugs or requests.
In-app purchases
TSB Mobile Banking
No in-app purchases
My OnePay
No in-app purchases
Questions
Is TSB Mobile Banking free?
Is My OnePay free?
Which has better reviews, TSB Mobile Banking or My OnePay?
Do TSB Mobile Banking or My OnePay have ads?
Which is updated more often, TSB Mobile Banking or My OnePay?
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