Violet vs NinjaOne Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Violet
This app provides a streamlined way to request support for your smart home technology from your custom AV installer. It also offers features like parental controls, network security, and home presence detection to manage your connected devices.
- 1-tap support requests
- Parental device control
- Network intruder detection
- Home presence alerts
- Remote device power reboot
- Internet speed diagnostics
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Meet Violet 2 – The Digital Support App Violet is a revolutionary Digital Support app designed for you and your custom AV installer. Get Violet to request support from your custom AV installer in 1-tap, access parental controls, enhance network security, see how fast your internet connection is, solve smart home technology problems and so much more. PLEASE NOTE: The Violet Digital Support App requires a special Login and Password that can only be obtained from your custom AV installer. Get Violet today, by requesting access to the Violet Digital Support App from your custom AV installer. For more information about getting started with the Violet Digital Support app, please write to info@getviolet.com. Violet’s Digital Support features include: Request Support: in 1-tap request support from your custom AV installer to get help for a problem with your smart home technology faster than ever Parental Control: a simple and easy to use parental control, Violet lets you block and unblock devices from accessing your network Network Security: detect and block potential intruders from accessing your network Home Presence Detection: Violet alerts you when new devices, family and guests join and leave your network so you can always visualize what is happening at your home Remote Power: reboot the power of certain devices to solve a problem with your smart home in 1-tap Network diagnostics: see how fast your internet connection is performing
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Screenshots
Verdict
The clearest difference is rating: Violet at 3.7 against NinjaOne Mobile's 2.6. Violet also leads on iOS requirement (11.0 vs 16.0). NinjaOne Mobile's advantage is review sentiment (22% vs 0%) and ratings volume (73 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Violet holds the better App Store score, 3.7 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 0% of Violet's written reviews are positive against 22% of NinjaOne Mobile's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 15, 2026 and October 7, 2026 respectively.
| Parameter | Violet | NinjaOne Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (3 ratings) — better | 2.6 (73 ratings) |
| Positive reviews | 0.0% of reviews | 21.9% of reviews — better |
| Number of ratings | 3 | 73 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 28 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Domotz Inc | NinjaRMM, LLC |
Customer experience
Violet
NinjaOne Mobile
Bugs and requests
Violet
Not enough reviews yet to summarise bugs or requests.
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
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- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
In-app purchases
Violet
No in-app purchases
NinjaOne Mobile
No in-app purchases
