Comparison

Violet vs NinjaOne Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Violet

This app provides a streamlined way to request support for your smart home technology from your custom AV installer. It also offers features like parental controls, network security, and home presence detection to manage your connected devices.

Highlights
  • 1-tap support requests
  • Parental device control
  • Network intruder detection
  • Home presence alerts
  • Remote device power reboot
  • Internet speed diagnostics
Features
Read full description

Meet Violet 2 – The Digital Support App Violet is a revolutionary Digital Support app designed for you and your custom AV installer. Get Violet to request support from your custom AV installer in 1-tap, access parental controls, enhance network security, see how fast your internet connection is, solve smart home technology problems and so much more. PLEASE NOTE: The Violet Digital Support App requires a special Login and Password that can only be obtained from your custom AV installer. Get Violet today, by requesting access to the Violet Digital Support App from your custom AV installer. For more information about getting started with the Violet Digital Support app, please write to info@getviolet.com. Violet’s Digital Support features include: Request Support: in 1-tap request support from your custom AV installer to get help for a problem with your smart home technology faster than ever Parental Control: a simple and easy to use parental control, Violet lets you block and unblock devices from accessing your network Network Security: detect and block potential intruders from accessing your network Home Presence Detection: Violet alerts you when new devices, family and guests join and leave your network so you can always visualize what is happening at your home Remote Power: reboot the power of certain devices to solve a problem with your smart home in 1-tap Network diagnostics: see how fast your internet connection is performing

About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

Screenshots

Violet3 screens
NinjaOne Assist4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against Violet's 3.7. Violet's advantage is iOS requirement (11.0 vs 16.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 3.7. Both are backed by a comparable volume of ratings — 3 and 4 respectively.

UpkeepUpdate frequency

Violet ships an update every 2 months, NinjaOne Assist every 5 weeks. The most recent releases landed on June 2, 2026 and July 23, 2026 respectively.

Scorecard2 real differences · 8 level
Violet versus NinjaOne Assist: the parameters behind the verdict, then further details
ParameterVioletNinjaOne Assist
PriceFreeFree
Rating3.7 (3 ratings)5.0 (4 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings34 — better
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better16.0
Further details — not scored
Size28 MB30 MB
Age rating4+4+
DeveloperDomotz IncNinjaRMM, LLC

Customer experience

Violet

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Violet

No in-app purchases

None

NinjaOne Assist

No in-app purchases

Questions

Is Violet free?
Violet is free to download, with no in-app purchases.
Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Which has better reviews, Violet or NinjaOne Assist?
NinjaOne Assist is rated higher. Violet averages 3.7 out of 5 from 3 ratings, while NinjaOne Assist averages 5.0 from 4 ratings.
Do Violet or NinjaOne Assist have ads?
Neither Violet nor NinjaOne Assist shows ads.
Which is updated more often, Violet or NinjaOne Assist?
Violet ships an update every 2 months, and NinjaOne Assist every 5 weeks. Most recently, Violet was updated on June 2, 2026 and NinjaOne Assist on July 23, 2026.

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