Luma Surveillance vs Violet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Luma Surveillance
Monitor your security cameras remotely with live video streaming, easy playback, and recording capabilities. Manage multiple devices, customize views, and capture important moments from your tablet or mobile device.
- Live video viewing (single/split screen)
- Search and playback recordings
- Capture snapshots and record video
- Unified app for NVRs and DVRs
- Customize grid views
- Remote PTZ camera control
- Audio support (model dependent)
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The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device. • One unified app for all Luma products – including both NVRs and DVRs • Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras • Swipe to quickly and easily switch between cameras
Violet
This app provides a streamlined way to request support for your smart home technology from your custom AV installer. It also offers features like parental controls, network security, and home presence detection to manage your connected devices.
- 1-tap support requests
- Parental device control
- Network intruder detection
- Home presence alerts
- Remote device power reboot
- Internet speed diagnostics
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Meet Violet 2 – The Digital Support App Violet is a revolutionary Digital Support app designed for you and your custom AV installer. Get Violet to request support from your custom AV installer in 1-tap, access parental controls, enhance network security, see how fast your internet connection is, solve smart home technology problems and so much more. PLEASE NOTE: The Violet Digital Support App requires a special Login and Password that can only be obtained from your custom AV installer. Get Violet today, by requesting access to the Violet Digital Support App from your custom AV installer. For more information about getting started with the Violet Digital Support app, please write to info@getviolet.com. Violet’s Digital Support features include: Request Support: in 1-tap request support from your custom AV installer to get help for a problem with your smart home technology faster than ever Parental Control: a simple and easy to use parental control, Violet lets you block and unblock devices from accessing your network Network Security: detect and block potential intruders from accessing your network Home Presence Detection: Violet alerts you when new devices, family and guests join and leave your network so you can always visualize what is happening at your home Remote Power: reboot the power of certain devices to solve a problem with your smart home in 1-tap Network diagnostics: see how fast your internet connection is performing
Screenshots
Verdict
The clearest difference is rating: Violet at 3.7 against Luma Surveillance's 1.8. Violet also leads on update cadence (every 2 months vs every 11 months). Luma Surveillance's advantage is ratings volume (291 vs 3). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Violet holds the better App Store score, 3.7 against 1.8. That said, the two scores are not equally well evidenced: Luma Surveillance has 291 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 5% of Luma Surveillance's written reviews are positive against 0% of Violet's, so the app with the better star average is not the one people write more warmly about.
Luma Surveillance ships an update every 11 months, Violet every 2 months. The most recent releases landed on October 29, 2026 and October 26, 2026 respectively.
| Parameter | Luma Surveillance | Violet |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (291 ratings) | 3.7 (3 ratings) — better |
| Positive reviews | 4.8% of reviews — better | 0.0% of reviews |
| Number of ratings | 291 — better | 3 |
| Update frequency | Every 11 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 10.0 — better | 11.0 |
| Further details — not scored | ||
| Size | 22 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Wirepath Home Systems, LLC | Domotz Inc |
Customer experience
Luma Surveillance
Violet
Bugs and requests
Luma Surveillance
Reported bugs
17 issues- App freezes and requires restart to load cameras
- Remote playback feature non-functional
- Login issues and authentication failures
- App crashes when viewing multiple DVRs simultaneously
- Crashes when switching to 32 camera view
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- WiFi connectivity fails despite strong internet
- App only works with cellular data, not WiFi
- Buffering and 'No Data' errors during playback
- Recent update wiped out clipped files
- Screen orientation flips unexpectedly during playback
- App incompatible with latest iOS versions
- Battery drains to zero during playback
- Night camera feeds show nothing
- App stuck in infinite loop
- Playback stops when switching between cameras
- Time zone playback limitations
- Motion detection sends only email alerts with garbled images
Requested features
14 requests- Complete app redesign from scratch
- Mac OS native support
- Pinch-to-zoom functionality
- VCR-like playback controls (skip forward/backward)
- Motion-detected clip auto-population
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- Video export to phone capability
- Sound on video reviews
- Push notifications for motion detection
- Improved landscape/portrait orientation handling
- Faster camera feed loading
- Better grid view quality settings
- Multi-DVR simultaneous viewing support
- Simplified login process
- Better technical support responsiveness
Violet
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Luma Surveillance
No in-app purchases
Violet
No in-app purchases
