InterpretManager vs Mobile ZAC

Now a single version for interpreters and requestors! The app requires an invite and subscription to request interpretation services, please email info@boostlingo.com for more information. The InterpretManager App provides live, on-demand Video and Telephonic interpreting. So, what are the features and benefits you can expect from this new unified iOS app? - A unified interpretation application! - Interpreters and Requestors can now log in to a single app to provide or request on-demand or scheduled interpreting for any language. - Entirely redesigned from the ground-up. Connecting happens instantaneously. Incoming call notifications come faster and are more reliable. - Unified appointments screen, web-like appointments search, and filter functionality. Get Connected now to Video Interpreters certified and proficient in the following areas:  - Government - Public Service - Business - Legal - Medical - Education - Tourism Supports any language! Deploy for personal use, or as an LSP, to your existing customers. For Language Service Providers: - 100% Brandable: It’s your platform! Show case your brand, and help you publish your own branded mobile apps. - Runs everywhere: iOS, Mac, phone menu systems, and direct dial prefix codes all can be managed through our platform to manage your business. - Boostlingo Professional Interpreter Network: Leverage our low cost interpreters to scale your business only when you need them. - Comprehensive Routing: House interpreters, call centers and BoostLingo interpreters can be routed to requests from customers to maximize margin - Advanced Administration: Tools to manage your entire interpreter business and provide tools to your customers to manage their users in your system. Visit www.boostlingo.com for information on how to become a member.  More About Boostlingo: - Language service providers can create or expand their own on-demand (Uber-like) interpreter business. - Customers – Provide them instant access experience via mobile, iPad, computer, or traditional phone with your branding. Customers can download your app and use it to route calls to your interpreter pool. Also, for larger customers, you can provide them their own administrative portal to manage their employees use of the system. - Manage – Interpreter routing, advanced administration to provision and configure your customers settings, tracking, reporting, etc. Everything is here for you to run a next generation on-demand interpreter service. - Interpreters – BoostLingo also provides a pool of highly qualified interpreters with a click button you can use to expand your interpreter pool only when you need it. Use it to create your interpreter business, expand your labor, increase your margins. You have the control!

Wherever your job takes you, make your mobile device your business phone. Mobile ZAC allows remote and mobile employees to manage business communications while utilizing the same tools as Zultys Advanced Communicator (ZAC) and our browser-based Web ZAC. We bring significant cost savings and reliability to our customers by including our mobile app with every user bundle for every Zultys system. Feature Overview: • Support for AI Tools: Real-time closed captions, real-time sentiment analysis, and live transcription with searchable post-call transcripts. • Mobile Network Calling: Place outbound and receive inbound business calls over your mobile carrier network. • iOS Recents Control: A configurable option to control whether Mobile ZAC calls appear in the native Phone app’s Recents list. • Department Filtering: Quickly filter company contact list by department or sub-department, and hide system services like auto attendants and call groups. • Single Sign-On (SSO) Support: SAML SSO has been developed and tested with Entra ID and ClassLink, with the potential to support other identity providers such as Okta, Duo, Auth0, and OneLogin. • Inbound and Outbound SMS and MMS for Call Group Agents: Agents in Operator, ACD, and ICC groups can send and receive SMS and MMS messages. • Web Chat for Call Group Agents: Agents in Operator, ACD, and ICC groups can now receive real-time message notifications from website visitors and respond. • Video Conferences: Easily host or join a conference, whether it’s for a group or one-on-one. Choose from three different modes to match your preferences: Speaker, Grid, or Pin an individual user. • Scheduled Conferences: Now users can view, join, and schedule conferences directly from the mobile app. • Call Logs: You can view complete phone call records and review the call history. Easily find the exact information you need with new filter and sort options. • Emojis: Elevate your conversations with native emojis. • Call Attached Data: Accessing and completing Call Attached Data while on the go is now easier than ever. • Retrieve Call: Move an active call from one device to another quickly and effortlessly. This feature gives you flexibility and an uninterrupted call experience. • Agent Roles & Queue Monitor: Agent roles and queue monitor have now been added for call center functionality on the go. More Feature Highlights: • Access Call Attached Data, recordings, transcripts, and voicemails from the call log • View presenter screen sharing for one-on-one and conference calls • System speed dial access • Ability for users to reply to and forward any message • Password reset link • Network switching between cellular and Wi-Fi networks while maintaining calls • Real-time presence status and presence notes • Instant message with internal and external parties with IM alerts • SMS support • Call group support Mobile ZAC is supported on systems running MX version Release 17 and above. Access to the latest capabilities requires MX Release 19.