Virtual Assist vs KPG Funds
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virtual Assist
Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.
- Instant video chat with representatives
- Share video to show damage
- Face-to-face communication
- Switch between front/back cameras
- In-app flashlight control
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Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives. - Instantly connect with a service representative via video chat - Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face - Turn on your flashlight without exiting the app
KPG Funds
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Discover the amenities, experiences, and people that make up your building. Attend, save, exercise, eat, learn, connect - all on the go. Love where you work!
Screenshots
Verdict
The clearest difference is device support: Virtual Assist at 3 against KPG Funds's 1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 24, 2026 and October 16, 2026 respectively.
| Parameter | Virtual Assist | KPG Funds |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (284 ratings) — better | — |
| Positive reviews | 15.4% of reviews | — |
| Number of ratings | 284 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 50 MB | 81 MB |
| Age rating | 4+ | 12+ |
| Developer | Allstate Insurance Company | KPG Funds |
Bugs and requests
Virtual Assist
Reported bugs
11 issues- App crashes immediately on iOS
- White screen when selecting service type
- App freezes during profile setup
- Video call disconnects without reconnection option
- 5G network compatibility issues
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- App spins indefinitely without loading
- Unable to enter verification codes
- Choppy or non-functional video/audio
- Black screen during video calls
- App wipes saved information when closing
- Cannot progress past initial screens
Requested features
9 requests- Appointment scheduling capability
- Email or phone-based claim submission alternative
- In-person adjuster inspection option
- Better app branding to identify it as Allstate service
- Offline functionality or image upload without video call
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- Callback scheduling with guaranteed timeframe
- Support for multiple network types including 5G
- iOS compatibility improvements
- Data privacy controls for personal device usage
KPG Funds
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Virtual Assist
No in-app purchases
KPG Funds
No in-app purchases
