Virtual Assist vs ADAS CoPilot™
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virtual Assist
Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.
- Instant video chat with representatives
- Share video to show damage
- Face-to-face communication
- Switch between front/back cameras
- In-app flashlight control
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Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives. - Instantly connect with a service representative via video chat - Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face - Turn on your flashlight without exiting the app
ADAS CoPilot™
Access comprehensive ADAS system knowledge, repair procedures, and OEM information instantly. Streamline research, improve accuracy, and boost productivity for automotive businesses. Generate detailed inspection reports for clients.
- ADAS system identification
- Component location details
- Calibration requirements
- Access to I-CAR RTS information
- ALLDATA repair procedures
- OEM position statements
- ADAS inspection report generation
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ADAS CoPilot™ Pro provides ADAS & Calibration knowledge, information, repair procedures, position statements and more in seconds…. • Get a list of ADAS systems, components, component locations and required calibrations • Get immediate access to I-CAR RTS information • Get immediate access to ALLDATA repair procedures (must have ALLDATA) • Get immediate access to OEM position statements • Get access to OEM information system sites • Generate a detailed ADAS inspection report for your files or customers Why Should Your Business Use ADAS CoPilot™? • Improve Appraisal and Repair Plan Accuracy • Dramatically reduce Research time and effort • Increase ADAS service and calibration revenues • Reduce Supplements • Improve Employee and Business Productivity • Improve Cycle Times • Improve Repair Quality • Reduce Liability • Add Another “Bullet Proof File” Component
Screenshots
Verdict
The clearest difference is rating: ADAS CoPilot™ at 5.0 against Virtual Assist's 2.1. ADAS CoPilot™ also leads on iOS requirement (9.0 vs 15.0). Virtual Assist's advantage is ratings volume (279 vs 1) and update cadence (every 2 months vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ADAS CoPilot™ holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Virtual Assist has 279 ratings behind it against 1, so its average is the more settled of the two.
Virtual Assist ships an update every 2 months, ADAS CoPilot™ every 5 months. The most recent releases landed on September 23, 2026 and September 14, 2026 respectively.
| Parameter | Virtual Assist | ADAS CoPilot™ |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (279 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 15.4% of reviews | — |
| Number of ratings | 279 — better | 1 |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 50 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | Allstate Insurance Company | Summit Mobile Solutions, Inc. |
Customer experience
Virtual Assist
ADAS CoPilot™
Bugs and requests
Virtual Assist
Reported bugs
11 issues- App crashes immediately on iOS
- White screen when selecting service type
- App freezes during profile setup
- Video call disconnects without reconnection option
- 5G network compatibility issues
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- App spins indefinitely without loading
- Unable to enter verification codes
- Choppy or non-functional video/audio
- Black screen during video calls
- App wipes saved information when closing
- Cannot progress past initial screens
Requested features
9 requests- Appointment scheduling capability
- Email or phone-based claim submission alternative
- In-person adjuster inspection option
- Better app branding to identify it as Allstate service
- Offline functionality or image upload without video call
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- Callback scheduling with guaranteed timeframe
- Support for multiple network types including 5G
- iOS compatibility improvements
- Data privacy controls for personal device usage
ADAS CoPilot™
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Virtual Assist
No in-app purchases
ADAS CoPilot™
No in-app purchases
Questions
Is Virtual Assist free?
Is ADAS CoPilot™ free?
Which has better reviews, Virtual Assist or ADAS CoPilot™?
Do Virtual Assist or ADAS CoPilot™ have ads?
Which is updated more often, Virtual Assist or ADAS CoPilot™?
Other comparisons
