INSIDE Manager vs Conversational Cloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
INSIDE Manager
This business tool provides real-time insights into customer engagement for online stores. It offers omnichannel communication, connecting sales associates with customers through various channels like chat, video, and text. The app requires an existing account to view site statistics.
- Omnichannel customer communication
- Real-time customer journey visibility
- Connect sales associates to customers
- View chat, ticket, and operator stats
- Supports chat, video, and text channels
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INSIDE™ by Powerfront, is the preferred customer engagement platform. INSIDE is a TRUE omnichannel solution, bringing the in-store shopping experience to customers online, via chat, video, text and more. Real-time visibility of your online customers and their purchasing journey. Connect your sales associates to your customers, regardless of how they prefer to shop. INSIDE Manager app allows you to view real time stats of your INSIDE enabled sites including Chats, Tickets, Operators and various important metrics. Note that this App requires an existing INSIDE™ account.
Conversational Cloud
Engage with consumers in real-time messaging from any location. Receive instant notifications for new connections and manage your assigned conversations on the go. This app seamlessly integrates with the Conversation Cloud Agent Workspace.
- Real-time consumer messaging
- Push notifications for new connections
- Manage assigned agent conversations
- Control agent availability
- Seamless web platform integration
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The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location. Take your engagements on the go and never miss an opportunity to create a meaningful connection. Key features: • Connect using real time messaging with your consumers • Receive push notifications whenever your consumers request to connect with you • View and manage your assigned agents conversations • Control your availability, as new connections might come at any time! • A seamless match to your Conversation Cloud Agent Workspace web platform
Screenshots
Verdict
The clearest difference is rating: INSIDE Manager at 5.0 against Conversational Cloud's 4.3. Conversational Cloud's advantage is ratings volume (6 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
INSIDE Manager holds the better App Store score, 5.0 against 4.3. Both are backed by a comparable volume of ratings — 2 and 6 respectively.
INSIDE Manager ships an update every 2 months, Conversational Cloud every 5 weeks. The most recent releases landed on October 6, 2026 and October 1, 2026 respectively.
| Parameter | INSIDE Manager | Conversational Cloud |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.3 (6 ratings) |
| Positive reviews | — | 4.8% of reviews |
| Number of ratings | 2 | 6 — better |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 49 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Inside™ | LivePerson inc. |
Customer experience
INSIDE Manager
Conversational Cloud
In-app purchases
INSIDE Manager
No in-app purchases
Conversational Cloud
No in-app purchases
Questions
Is INSIDE Manager free?
Is Conversational Cloud free?
Which has better reviews, INSIDE Manager or Conversational Cloud?
Do INSIDE Manager or Conversational Cloud have ads?
Which is updated more often, INSIDE Manager or Conversational Cloud?
Other comparisons
