Tidio vs Conversational Cloud

The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed

The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location. Take your engagements on the go and never miss an opportunity to create a meaningful connection. Key features: • Connect using real time messaging with your consumers • Receive push notifications whenever your consumers request to connect with you • View and manage your assigned agents conversations • Control your availability, as new connections might come at any time! • A seamless match to your Conversation Cloud Agent Workspace web platform