EVAluate vs HappyOrNot Reporting

This app will automatically operate in English whenever your iPhone/iPad language is not german. Details see below after the german description. Mit der App EVAluate können Sie einfache und schnelle Meinungsumfragen erstellen und auswerten. Fragen Sie Ihre Kunden, Mitarbeiter und Geschäftspartner nach Ihrer Meinung und werten Sie diese im Zeitverlauf aus. Eine Umfrage führen Sie durch, indem Sie Ihrer Zielgruppe ein iPhone oder ein iPad reichen und die Teilnehmer durch Auswahl eines Smileys abstimmen lassen. Die Umfrage können Sie mit einer Vielzahl an Optionen individuell gestalten. Alternativ zur Kunden-Zufriedenheit mit Hilfe von Smileys können Sie auch nach der Kunden-Verweildauer (Zeitspanne) in Ihrem Hause fragen. Für beide Optionen, Zufriedenheit oder Verweildauer, haben Sie z.B. folgende individuellen Gestaltungsmöglichkeiten: Sie können die Anzahl der Smileys oder Zeitspannen-Icons ändern, die Anordnung der Icons nach einer Abstimmung ändern und nicht zuletzt können Sie sich von EVAluate eine Statistik über die Antworten Ihrer Kunden erstellen lassen und exportieren. EVAluate offers you a wide range of options to conduct polls simply and quickly. Ask your clients, employees and business partners for their opinion and analyze the feedback. To conduct a poll, simply hand out an iPhone or an iPad to your audience and let them choose one of the smileys on the screen. There is a broad range of options to design the way your poll works out. Want to learn how long your visitors stay on your premises? Offer them to choose between several icons of time span rather than between smileys. In both ways, a poll using smileys or asking about the time span, these are your options to conduct your poll individually: Change the number of smileys or icons of time span, shuffle the smileys or icons after each vote, let EVAluate create a statistics after a poll and export it, e.g. via e-mail.

Are your customers Happy or Not? The HappyOrNot solution helps you turn reactions into profitable actions. It is a powerful, yet simple, tool that enables you to enhance your customer experience, uncover issues, present ways to fix them, and engage both employees and customers. Our solution is made up of three core elements: HappyOrNot Smileys, Analytics, and Success. HappyOrNot Smileys Smiley Touch, Smiley Digital and Smiley Terminal Our Smileys capture genuine customer feedback so you can learn your customers’ emotion when and where the experience takes place. - The largest product portfolio ensures that there is an ideal solution for every in-person and digital point of engagement - Beautiful design attracts people, drives maximum response rates - Easy to use, only requires a few seconds to respond - Get feedback from everybody, not only from the ones who engaged with you - Capture the feedback that matters, in the moment HappyOrNot Analytics All feedback data from our Smileys is passed on to our Analytics platform. The Analytics contains both robust and very flexible data insights sections that helps you to see how you're doing, analyze what is going well, and assess what can be improved. - See how you perform overall at a glance and against your industry peers - Understand the details with granular data by hour, weekday, month, location, and more - Discover the reasons through open feedback, painpoints, and highlights - Take immediate action with alert notifications and collaborative messaging - Engage and share your success with reports, data exports, and live sharing - Analytics is also where you manage your HappyOrNot solution and have all the tools in place for creating surveys, and managing experience points, users and subscriptions. You can use - Analytics any time, and any place, with a browser or the mobile app HappyOrNot Success We also provide additional services to ensure your use of our solution is successful to your business. This includes onboarding, customer support, Help Center, additional analytics services, and a variety of other useful resources. 
To learn more about the HappyOrNot solution, visit https://www.happy-or-not.com/en/solution/