Comparison

myVCA vs TheraPetic

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myVCA

This app provides 24/7 live chat with veterinary professionals for your pet's health needs. It offers medication reminders, appointment booking, and access to personalized pet care information. You can also order pet food and supplies directly through the app.

Highlights
  • 24/7 Live Chat with Vets
  • Health & Medication Reminders
  • Appointment Booking
  • Pet Food & Supply Ordering
  • Personalized Pet Care Info
Features
Currently charting
Read full description

myVCA is your tailor-made guide to raising a healthy and happy pet. · 24/7 Live Chat with Licensed Veterinary Professionals · Get health care and medication reminders · Quickly book appointments · Order pet food, treats, and more · Access personalized pet care information Not a VCA client? Find a hospital near you at vcahospitals.com/find-a-hospital. Learn more about CareClub at VCACareClub.com.

About

TheraPetic

This app provides documentation for service and support animals through same-day clinical evaluations by licensed doctors. It offers access to housing and travel forms, and an AI assistant for guidance on animal-related rights and regulations.

Highlights
  • Same-day clinical evaluations
  • Housing and public access letters
  • Official airline travel forms
  • AI assistant for support
  • Secure document management
  • Trilingual support
Features
Read full description

TheraPetic® is the trusted nonprofit app for service dog and support animal documentation — celebrating 10 years of helping families across the United States and Canada. Since 2016, over 50,000 people have relied on TheraPetic® to connect with Licensed Clinical Doctors for same-day clinical evaluations and documentation. As a 501(c)(3) nonprofit organization, our mission is simple: make legitimate mental health support accessible and affordable. HOW IT WORKS 1. Take a free, anonymous 3-minute screening to see if you qualify. 2. A Licensed Clinical Doctor reviews your information instantly. 3. Receive your documentation the same day — view, download, or email it directly from the app. YOUR DOCUMENTS, ANYTIME Access all of your clinical documentation right from your phone. View your housing and public access letters, official airline forms, and more. Download or email documents whenever you need them — no waiting, no phone calls. MEET HANK — YOUR AI ASSISTANT HANK (Helpful Assistant for Navigating Knowledge) is built right into the app to answer your questions about service dogs, support animals, housing rights, air travel, and your documentation. Available 24/7 with instant answers. WHAT'S INCLUDED • Free 3-minute screening — no account required • Same-day clinical documentation from Licensed Clinical Doctors • Housing and public access letters • Official airline travel forms (US DOT and Canadian carriers) • HANK AI assistant for instant support • Service Dog Training Plus program • Scratch & Save renewal discounts • Dark mode and light mode • Trilingual support: English, Spanish, and French • Secure document management with view, download, and email PACKAGES Basic — Clinical evaluation and core documentation Premium — Everything in Basic plus additional letters and forms Ultimate — Our most comprehensive package with full documentation suite TRUSTED BY FAMILIES With a 4.9-star rating and over 50,000 people served, TheraPetic® is one of the most trusted names in service dog and support animal documentation. Every evaluation is conducted by a Licensed Clinical Doctor through our accredited nonprofit network. TheraPetic® is operated by the TheraPetic Healthcare Provider Group, a network of 501(c)(3) nonprofit organizations. Questions? Contact us anytime: Email: help@mypsd.org Phone: (800) 851-4390

Screenshots

myVCA4 screens
TheraPetic4 screens

Verdict

The call

The clearest difference is rating: myVCA at 4.9 against TheraPetic's 3.0. myVCA also leads on update cadence (fortnightly vs every 45 months) and ratings volume (42K vs 5). TheraPetic's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myVCA holds the better App Store score, 4.9 against 3.0. That said, the two scores are not equally well evidenced: myVCA has 42K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 69% of myVCA's written reviews are positive against 50% of TheraPetic's.

UpkeepUpdate frequency

myVCA ships an update fortnightly, TheraPetic every 45 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard7 real differences · 4 level
myVCA versus TheraPetic: the parameters behind the verdict, then further details
ParametermyVCATheraPetic
PriceFreeFree
Rating4.9 (42K ratings) — better3.0 (5 ratings)
Positive reviews68.8% of reviews — better50.0% of reviews
Number of ratings42K — better5
Update frequencyFortnightly — betterEvery 45 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#80 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size97 MB33 MB
Age rating12+17+
DeveloperVCA ANTECH IncKenneth Gaughan

Customer experience

myVCA

All ratings41,503 ratings
Positive98.3%
Neutral0.8%
Negative0.9%
Written reviews263 reviews
Positive68.8%
Neutral5.3%
Negative25.9%

TheraPetic

All ratings5 ratings
Positive40.0%
Neutral0.0%
Negative60.0%
Written reviews4 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

myVCA

Reported bugs

4 issues
  • Login screen freezes or fails to load
  • Inability to delete old medication reminders
  • Inconsistent display of pet life stage information
  • Notifications that cannot be dismissed or cleared

Requested features

5 requests
  • Ability to update medication schedules and dosages
  • Option to copy information from chat conversations
  • More diverse representation in app visuals and content
  • Improved appointment scheduling and availability display
  • Integration with online pharmacy for medication refills

TheraPetic

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myVCA

No in-app purchases

None

TheraPetic

No in-app purchases

Questions

Is myVCA free?
myVCA is free to download, with no in-app purchases.
Is TheraPetic free?
TheraPetic is free to download, with no in-app purchases.
Which has better reviews, myVCA or TheraPetic?
myVCA is rated higher. myVCA averages 4.9 out of 5 from 42K ratings, while TheraPetic averages 3.0 from 5 ratings.
Do myVCA or TheraPetic have ads?
myVCA shows ads; TheraPetic does not.
Which is updated more often, myVCA or TheraPetic?
myVCA ships an update fortnightly, and TheraPetic every 45 months. Most recently, myVCA was updated on October 29, 2026 and TheraPetic on October 24, 2026.

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