Appointment Calendar Glitches
I’d like to give this app 5 stars but I’m giving it 3 stars because it can use an update. This app makes it easy to keep track of my pets medical history and create appointments. But I noticed there’s a very big glitch in the app, especially when you’re trying to book an appointment on the apps calendar format. When I want to reschedule for the same day just different time it says no available appointments and to call the clinic. But if I exit out about 3-5 times and go back to the same page, it’ll finally load the availability from 7:40 AM - 8:00 AM, all the way through the whole day until the end of the clinic’s working hours. And mind you, this appointment is a whole year from now. So why is it glitching? And if exiting out 5 times doesn’t work, I just select the type of examination that is due for that given day, and I create an appointment for it through that process and it’ll show me all the availability. So it’s like sometimes the appointment creation calendar wants to function and show all the availability. And sometimes it gives out and just tells me “there’s no availability, please call”…. When in reality, there is appointments available!!!!!
Because of this I have to spend a whole hour playing around with the app just to get it corrected. And it’s a pain in the butt because I have 3 kittens to make appointments for. So I have to do this process Individually for each one multiple times.
Can the developer please update the app and correct this glitch? This shouldn’t be occurring. Needless to say, every other feature is great.
Thank you!
Because of this I have to spend a whole hour playing around with the app just to get it corrected. And it’s a pain in the butt because I have 3 kittens to make appointments for. So I have to do this process Individually for each one multiple times.
Can the developer please update the app and correct this glitch? This shouldn’t be occurring. Needless to say, every other feature is great.
Thank you!
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VCA
The staff was very professional diligent, compassionate, and Mr. Fritz. I could tell when we got home was relieved.
Larry
You are the best thank you
Incredibly convenient
Easily book appointments, refill prescriptions, talk with your doctors and view your pet’s health reports👍
Blue Cross Animal Hospital (Summerlin)
We have been going to Blue Cross for over 20yrs.
They have taken care of multiple dogs for us.
Everyone that works there is very kind and polite.
Dr. Borba and her team are amazing.
Would highly recommend this Vet clinic.
They have taken care of multiple dogs for us.
Everyone that works there is very kind and polite.
Dr. Borba and her team are amazing.
Would highly recommend this Vet clinic.
Godsend
They’re very kind people I’ll forever be grateful for their service and professionalism is outstanding. They helped save my old man and he’s running like a puppy again
Exceptional Service
The shop city team is remarkable. Very caring and sensitive to the parent as much as they are to the babies. Their support and care has gotten me through some of the most difficult times times. You could not be in better hands
Lucy’s care
We both love Ur hospitality & honesty for our care. Thank U for all U do❤️
Best doctors and staff! 💯❤️
They took such amazing care of my babygirl Gypsy! 💯💯💯 She loved her like I do and done amazing with her.💯💯💯 I highly recommend taking ur loved ones there. 💯💯 the doctors and staff r amazing! 💯💯❤️❤️ Ur fur babies will thank u. 💯❤️
Love VCA!
From our very first appointment to now, staff (Dr’s, techs, front desk, etc) have been supportive, caring, informative, and loving of our animals. Excellent customer service. Thank you!
Love love love VCA AJ!!!
They are absolutely AMAZING! They have been such a huge resource and extraordinarily helpful in our new puppy parent stage! They got our baby, Mia, in this afternoon for a hurt paw, spent lots of time with her and gave us options along with their opinion. I couldn’t say enough great things about VCA AJ!
Thank you for taking such great care of our baby girl, Mia!
Thank you for taking such great care of our baby girl, Mia!
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Inconsistent quality
Wanted to make appointment with technician for dog to get cytopoint shot. Not possible. Feature non existent.
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Too bad the developer doesn’t test the app. I tried looking at the care guides..,can’t select the type. A few other things around the app don’t work .too bad no one tests it by selecting all the icons etc etc etc
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Too bad the developer doesn’t test the app. I tried looking at the care guides..,can’t select the type. A few other things around the app don’t work .too bad no one tests it by selecting all the icons etc etc etc
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Best place on the edge of west Chester
Would highly recommend it’s one stop shop for pet
Excellent vets
My dog and I always get warm competent care there!
VCA
Very good
Inconsistent quality
Wanted to make appointment with technician for dog to get cytopoint shot. Not possible. Feature non existent.
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Hate it
First of all, it seems like most people are rating the actual hospital services rather than the app. This is a review for the app. Echoing what another user said about their deceased pet’s profile being erased immediately after their passing, completely disrespectful. App developer replied and said they have a “technical limitation with showing pets that are no longer active patients” which seems to be inconsistent as I have another pet that passed nearly a decade ago whose profile is still active. And as long as the user has the option to add profiles, how does it make sense for admin to remove randomly? The app and desktop versions are both very slow. Put the patient’s weight in lbs, not kgs, who is even talking about their pet’s weight in kgs? Navigation between multiple hospital locations is a giant waste of time, there is zero need to set location. Why is the messages/inbox function only available in the app and not the desktop version?
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Great service
All of the staff are, courteous, kind, understanding and Very professional. They keep you in the loop every step with the treatment plans. You have the final say for your pet!
Convenience
I live myVCA. It is easy to schedule and appointment.
Awesome
They are so kind and compassionate here both the vet tech, and Dr. Lothery and the receptionist great
I highly recommend them
I highly recommend them
