myVCA User Reviews

Customer Experience

Positive experience68.3% of reviews
Neutral5.6% of reviews
Negative experience26.1% of reviews

~ Based on 249 written reviews from the US App Store.

What users say

Is myVCA Safe?

myVCA appears safe based on user ratings. AppsHunter Safety Score for myVCA is 98/100.

This assessment is based on 40,444 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.3% of ratings point to a safe experience
0.8% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 40,444 App Store ratings for myVCA.

Is myVCA Legit?

myVCA appears to be a legitimate app. AppsHunter Legitimacy Score for myVCA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great service

All of the staff are, courteous, kind, understanding and Very professional. They keep you in the loop every step with the treatment plans. You have the final say for your pet!

Convenience

I live myVCA. It is easy to schedule and appointment.

Awesome

They are so kind and compassionate here both the vet tech, and Dr. Lothery and the receptionist great
I highly recommend them

Awesome

I know when I take my dog there I get the best care. Good by. VCA

Lady and Earl Grey

Great service and staff. Very helpful with any questions I’ve asked and very accommodating with my financial concerns.

Best Care for your Pets

I am a client of 36 years. 4 cats and 7 dogs have been treated at VCA Peninsula. Fiona had complex medical issues, IBD ,Arthritis in her spine, Mitral Valve Disease and Kidney Disease. All of this started when she was 10 years old. I got an extra 4.5 years with my heart dog because of the care and referrals to treat Fiona. She was 14.5 when I had to let her go, she had Cancer everywhere. All of my fur kids have been special and required additional handling. The staff, techs and Vets are fabulous and really do care for every animal that walks in the door.
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VCA Franklin Park is wonderful!

We absolutely love
the Franklin Park VCA! Dr. Pagor and staff are amazing!

Let Us Memorialize Our Family

One star only for the utter lack of compassion. I can't believe how insensitive an otherwise great veterinary app is.

After she passed 2 days ago, my furbaby was scrubbed from the app before I could even log in 3 hours later on the same day. Like, her ashes aren't even ready to be picked up yet as I'm writing this review! A bit harsh, don't you think?

Automatically canceling the pet's services is good, but at least allow us to archive/memorialize the pet's profile or remove them ourselves.
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The best

I’ve been bringing my pets here for years!! The doctors are very caring and work with you. If treatment is high.. not slot of vets do this. The staff is friendly and I feel at ease coming here knowing my dogs will be well taken care of

Problem fixed

The developer replied to my review and advised me on who to contact to get my login error fixed. It’s now working as intended. Giving it 5 stars for great support.

Disappointed

Brought my little dog in last week to update her shots . When the vet assistant brought her back she was visibly upset. The only thing that upsets her worse is anyone touching her nails. I was cautioned she would sleep a lot afterward and walk stiffly however 6 hours later she passed away in her sleep. When my kids brought her in the next day to be cremated there was no kind word or concern over just treating her the previous day. When our last dog passed the vet showed a bit of consideration. Guess things have changed in the past few years. If you even are so I lined please do not call . This has been very hard . She was not just a pet but my support dog through my husband passing and my own health problems and to be so thorough to send three reminders to bring her in for her shots but not an extra step since there is no fee to collect is very sad.
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Great experience

Nice people. Affordable puppy packages

Owner

Thank you for the great care of Muttley

A Dog Mom Thanks You!

I can’t say enough wonderful things about VCA Bering Sea Animal Hospital! They have been caring for my dog since the day I brought him home from the breeder, and I have always felt confident that he is receiving the very best care.

The entire team is knowledgeable, compassionate, and truly cares about the health and well-being of every pet they see. They always take the time to answer my questions, explain everything thoroughly, and show incredible patience with me as a first-time dog mom. Their kindness, professionalism, and genuine compassion have made every visit a positive experience and have given me so much peace of mind.

A special thank you to Danae for recommending VCA Bering Sea Animal Hospital to us. It has been one of the best recommendations we’ve ever received, and I am so grateful to have such an amazing team caring for my best friend.

If you’re looking for a veterinary clinic that treats both pets and their owners with kindness, respect, and exceptional care, I highly recommend VCA Bering Sea Animal Hospital. They have earned our trust, and I wouldn’t take my dog anywhere else!
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Appointment

This place is amazing and super easy to make and appointment with the app. The staff is super friendly and helpful. We definitely recommend!

Broken

I can login through the myVCA website, but this app won’t let me login with the same credentials. *shrug* Useless.

Glitches

This is so disappointing. It started to have glitch, I tried calling IT service, not to be racist but their customer service have language barrier. Can’t communicate in english properly. I can’t log in to the app.

Frustrated

The Dr’ s are satisfactory, had my puppy in care club for a couple of years, but the app and website are so bad, there’s a 50/50 chance that it will work anytime I log in. I would have continued with care club but the whole system is frustrating.

Broken - Can’t log in

Most recent update broke the app. I type my username and password and the log in button doesn’t light up. Then if I try to touch the username or password boxes to retype it won’t pull up the keyboard and I have to close the app and reopen. Unusable as is

App NEVER works

This app never gets updated documents from my VCA hospital or appointments it’s never works and probably never will after 10 years of issues they have not fixed anything/ the VCA here says all their clients complain about this issue . Fix the bugs or delete your company app VCA