Godsend
They’re very kind people I’ll forever be grateful for their service and professionalism is outstanding. They helped save my old man and he’s running like a puppy again
Exceptional Service
The shop city team is remarkable. Very caring and sensitive to the parent as much as they are to the babies. Their support and care has gotten me through some of the most difficult times times. You could not be in better hands
Lucy’s care
We both love Ur hospitality & honesty for our care. Thank U for all U do❤️
Best doctors and staff! 💯❤️
They took such amazing care of my babygirl Gypsy! 💯💯💯 She loved her like I do and done amazing with her.💯💯💯 I highly recommend taking ur loved ones there. 💯💯 the doctors and staff r amazing! 💯💯❤️❤️ Ur fur babies will thank u. 💯❤️
Love VCA!
From our very first appointment to now, staff (Dr’s, techs, front desk, etc) have been supportive, caring, informative, and loving of our animals. Excellent customer service. Thank you!
Love love love VCA AJ!!!
They are absolutely AMAZING! They have been such a huge resource and extraordinarily helpful in our new puppy parent stage! They got our baby, Mia, in this afternoon for a hurt paw, spent lots of time with her and gave us options along with their opinion. I couldn’t say enough great things about VCA AJ!
Thank you for taking such great care of our baby girl, Mia!
Thank you for taking such great care of our baby girl, Mia!
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Inconsistent quality
Wanted to make appointment with technician for dog to get cytopoint shot. Not possible. Feature non existent.
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Too bad the developer doesn’t test the app. I tried looking at the care guides..,can’t select the type. A few other things around the app don’t work .too bad no one tests it by selecting all the icons etc etc etc
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Too bad the developer doesn’t test the app. I tried looking at the care guides..,can’t select the type. A few other things around the app don’t work .too bad no one tests it by selecting all the icons etc etc etc
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Best place on the edge of west Chester
Would highly recommend it’s one stop shop for pet
Excellent vets
My dog and I always get warm competent care there!
VCA
Very good
Inconsistent quality
Wanted to make appointment with technician for dog to get cytopoint shot. Not possible. Feature non existent.
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Hate it
First of all, it seems like most people are rating the actual hospital services rather than the app. This is a review for the app. Echoing what another user said about their deceased pet’s profile being erased immediately after their passing, completely disrespectful. App developer replied and said they have a “technical limitation with showing pets that are no longer active patients” which seems to be inconsistent as I have another pet that passed nearly a decade ago whose profile is still active. And as long as the user has the option to add profiles, how does it make sense for admin to remove randomly? The app and desktop versions are both very slow. Put the patient’s weight in lbs, not kgs, who is even talking about their pet’s weight in kgs? Navigation between multiple hospital locations is a giant waste of time, there is zero need to set location. Why is the messages/inbox function only available in the app and not the desktop version?
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Great service
All of the staff are, courteous, kind, understanding and Very professional. They keep you in the loop every step with the treatment plans. You have the final say for your pet!
Convenience
I live myVCA. It is easy to schedule and appointment.
Awesome
They are so kind and compassionate here both the vet tech, and Dr. Lothery and the receptionist great
I highly recommend them
I highly recommend them
Awesome
I know when I take my dog there I get the best care. Good by. VCA
Lady and Earl Grey
Great service and staff. Very helpful with any questions I’ve asked and very accommodating with my financial concerns.
Best Care for your Pets
I am a client of 36 years. 4 cats and 7 dogs have been treated at VCA Peninsula. Fiona had complex medical issues, IBD ,Arthritis in her spine, Mitral Valve Disease and Kidney Disease. All of this started when she was 10 years old. I got an extra 4.5 years with my heart dog because of the care and referrals to treat Fiona. She was 14.5 when I had to let her go, she had Cancer everywhere. All of my fur kids have been special and required additional handling. The staff, techs and Vets are fabulous and really do care for every animal that walks in the door.
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VCA Franklin Park is wonderful!
We absolutely love
the Franklin Park VCA! Dr. Pagor and staff are amazing!
the Franklin Park VCA! Dr. Pagor and staff are amazing!
Let Us Memorialize Our Family
One star only for the utter lack of compassion. I can't believe how insensitive an otherwise great veterinary app is.
After she passed 2 days ago, my furbaby was scrubbed from the app before I could even log in 3 hours later on the same day. Like, her ashes aren't even ready to be picked up yet as I'm writing this review! A bit harsh, don't you think?
Automatically canceling the pet's services is good, but at least allow us to archive/memorialize the pet's profile or remove them ourselves.
After she passed 2 days ago, my furbaby was scrubbed from the app before I could even log in 3 hours later on the same day. Like, her ashes aren't even ready to be picked up yet as I'm writing this review! A bit harsh, don't you think?
Automatically canceling the pet's services is good, but at least allow us to archive/memorialize the pet's profile or remove them ourselves.
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