Best place on the edge of west Chester
Would highly recommend it’s one stop shop for pet
Excellent vets
My dog and I always get warm competent care there!
VCA
Very good
Inconsistent quality
Wanted to make appointment with technician for dog to get cytopoint shot. Not possible. Feature non existent.
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Invoice history does not include what the visit was actually for! More details are needed. I get emails that send a link for invoice. Not very helpful!!
Hate it
First of all, it seems like most people are rating the actual hospital services rather than the app. This is a review for the app. Echoing what another user said about their deceased pet’s profile being erased immediately after their passing, completely disrespectful. App developer replied and said they have a “technical limitation with showing pets that are no longer active patients” which seems to be inconsistent as I have another pet that passed nearly a decade ago whose profile is still active. And as long as the user has the option to add profiles, how does it make sense for admin to remove randomly? The app and desktop versions are both very slow. Put the patient’s weight in lbs, not kgs, who is even talking about their pet’s weight in kgs? Navigation between multiple hospital locations is a giant waste of time, there is zero need to set location. Why is the messages/inbox function only available in the app and not the desktop version?
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