VCA Franklin Park is wonderful!
We absolutely love
the Franklin Park VCA! Dr. Pagor and staff are amazing!
the Franklin Park VCA! Dr. Pagor and staff are amazing!
Let Us Memorialize Our Family
One star only for the utter lack of compassion. I can't believe how insensitive an otherwise great veterinary app is.
After she passed 2 days ago, my furbaby was scrubbed from the app before I could even log in 3 hours later on the same day. Like, her ashes aren't even ready to be picked up yet as I'm writing this review! A bit harsh, don't you think?
Automatically canceling the pet's services is good, but at least allow us to archive/memorialize the pet's profile or remove them ourselves.
After she passed 2 days ago, my furbaby was scrubbed from the app before I could even log in 3 hours later on the same day. Like, her ashes aren't even ready to be picked up yet as I'm writing this review! A bit harsh, don't you think?
Automatically canceling the pet's services is good, but at least allow us to archive/memorialize the pet's profile or remove them ourselves.
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The best
I’ve been bringing my pets here for years!! The doctors are very caring and work with you. If treatment is high.. not slot of vets do this. The staff is friendly and I feel at ease coming here knowing my dogs will be well taken care of
Problem fixed
The developer replied to my review and advised me on who to contact to get my login error fixed. It’s now working as intended. Giving it 5 stars for great support.
Disappointed
Brought my little dog in last week to update her shots . When the vet assistant brought her back she was visibly upset. The only thing that upsets her worse is anyone touching her nails. I was cautioned she would sleep a lot afterward and walk stiffly however 6 hours later she passed away in her sleep. When my kids brought her in the next day to be cremated there was no kind word or concern over just treating her the previous day. When our last dog passed the vet showed a bit of consideration. Guess things have changed in the past few years. If you even are so I lined please do not call . This has been very hard . She was not just a pet but my support dog through my husband passing and my own health problems and to be so thorough to send three reminders to bring her in for her shots but not an extra step since there is no fee to collect is very sad.
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