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Banfield Pet Hospital

Banfield Pet Hospital

by Banfield Pet Hospital

124K ratings
340 reviews
#105 in free Medical
🌟 Lifestyle
🏥 Medical
Free

Details

Released
February 4, 2014
Updated
September 29, 2026

Features

Developer

Banfield Pet Hospital
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Banfield Pet Hospital screenshot #1 for iPhone
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Banfield Pet Hospital screenshot #8 for iPhone
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📉no. 105
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Reviews summary↘︎
⭐340
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Manage your pet's health with secure access to medical records, appointment scheduling, and veterinary advice. Get reminders for vaccinations and medications, and connect with professionals for virtual visits and chat support.

✓Schedule and manage appointments
✓Access medical records
✓Receive health reminders
✓24/7 veterinary chat support
✓Virtual vet visits
✓Online pharmacy access
Show original description

What users say about Banfield Pet Hospital

Reviews of Banfield Pet Hospital are mixed: the Medical app is rated 4.8/5 from 124K App Store ratings. What users like most: easy to use app, convenient for managing pet's health. Top complaints: buggy and crashes often, frequent log-out issues. Summarized from real user reviews.

Positive things

  • 🚀Easy to use app
  • 👍Convenient for managing pet's health
  • 🤖Helpful 24/7 vet chat
  • 💻Ability to view pet's records and history
  • 🗓️Useful for scheduling appointments

Negative things

  • 🐛Buggy and crashes often
  • 🔑Frequent log-out issues
  • ⏱️Slow loading and performance
  • 📋Limited appointment scheduling options
  • 🔍Missing important features like vaccine history
See all reviews

What's New in Banfield Pet Hospital

6.0.0

September 29, 2026

Performance enhancements and general bug fixes. Thank you for choosing Banfield Pet Hospital®!

Charts

Top Free

📉 105-1

Medical

This app dropped -1 position in Medical chart.

Last updated on November 12, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Slow and missing info

App is extremely slow to load, and sharing vaccine info for boarding is terrible. Missing influenza vaccine. Fecal testing is incorrect if it was sent to the lab rather than being read in hospital. Easy fixes that have not been addressed after years of problems.
C1Carrie 1982

Exceptional Care!

The staff at Banfield take such good care of our puppy Arizona and our 11-year-old diabetic cat Peter. Dr. Ross, Dr. Kroll and Dr. Stevens are awesome AND Arizona just loves her Vet Tech Katie! They also provided excellent end of life care for our 17 year old fur baby Phoenix ❤️
JJessnikki2009

Awesome care

The care for my two dogs, Daisy, who recently passed away, and Sitka, who is recovering from a long illness, has been awesome. They are so caring for everyone’s beloved pets.
ADAlaska Dog Dad

Hate your website

It sucks
NMNydia me

Good customer service

Moved to Atlanta from Chattanooga and still keep Tyson with the Chattanooga team they take good care of him and get us in at a moments notice
TTwnurse49
See 335 more reviews

Developer apps

VoyagerGo
VoyagerGo

by Medical Management International Inc.

🏥 Medical

(2)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login credentials not working

Bug

Appointment scheduling not syncing correctly

Bug

Inability to reset password or update account

Bug

Crashes when trying to edit appointments

Bug
✨

Requested Features

5 requests

Ability to view full vaccine history

Feature

Option to delete pets no longer owned

Feature

Notification for expiring wellness plans

Feature

Streamlined appointment scheduling process

Feature

Improved integration with website and records

Feature

FAQ

What can I do with this app?

This app provides secure access to your pet's appointment information and medical records. You can schedule, view, and manage appointments, add new pets, and receive alerts for due vaccinations and medications. It also offers 24/7 veterinary advice via Pet Chat™ and virtual visits.

How do I access my pet's medical records?

You can view and download your pet's complete veterinary records directly through the app. This includes their care history, vaccination status, current and past medications, lab test results, visit summaries, and invoices.

Is there a cost to use the app?

The app itself is free to download and use for accessing your pet's information and scheduling. However, services like virtual visits or pharmacy purchases may incur separate charges.

What if I need urgent advice for my pet?

The app features Pet Chat™, which allows you to get advice from a veterinary professional 24/7. This is a convenient way to address immediate concerns without needing to schedule a full appointment.

Can I get prescriptions through the app?

Yes, you can access the Banfield online pharmacy through the app. You can also view and download your pet's therapeutic diet MedCard, which may be relevant for prescription diets.