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Banfield Pet Hospital

Banfield Pet Hospital

by Banfield Pet Hospital

119K ratings
313 reviews
#86 in free Medical
🌟 Lifestyle
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 4, 2014
  • August 18, 2026

Features

Developer

Banfield Pet Hospital
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Banfield Pet Hospital screenshot #1 for iPhone
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📉no. 86
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About

Manage your pet's health with secure access to medical records, appointment scheduling, and veterinary advice. Get reminders for vaccinations and medications, and connect with professionals for virtual visits and chat support.

✓Schedule and manage appointments
✓Access medical records
✓Receive health reminders
✓24/7 veterinary chat support
✓Virtual vet visits
✓Online pharmacy access
Show original description

What users say

Summarized from real user reviews of Banfield Pet Hospital. Based on 119K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Easy to use app
  • 👍Convenient for managing pet's health
  • 🤖Helpful 24/7 vet chat
  • 💻Ability to view pet's records and history
  • 🗓️Useful for scheduling appointments

Negative things

  • 🐛Buggy and crashes often
  • 🔑Frequent log-out issues
  • ⏱️Slow loading and performance
  • 📋Limited appointment scheduling options
  • 🔍Missing important features like vaccine history
See all reviews

What's New in Banfield Pet Hospital

5.5.3

August 18, 2026

New in this release: Easily manage your pet’s wellness plan right from the app. You can now: - Manage auto-renewal preferences - View wellness plan payment history - View scheduled payments for a monthly wellness plan - Make payments securely - Manage plan payment methods

More

Charts

Top Free

📉 86-1

Medical

This app dropped -1 position in Medical chart.

Last updated on August 30, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Horrible!

The app takes for ever to load. Every time you click on anything it lags and gives you errors. And the problem is their website is even WORSE!!!
AngelicredroseAngelicredrose

Vandalia Office

This team is professional, compassionate and skilled, always! Dr. Burnett is personable and thorough. I recommend for the pet you love!
My Rosie and meMy Rosie and me

Not suited for iPad

Very badly made for iPad
BalawinksBalawinks

Appointments

It is insane that you pay so much money per month for Banfield, but when your pet has an emergency you have to go elsewhere and spend more money for your pet to be seen.
Cdjohnson215Cdjohnson215

Appointment canceled

Why are my appointments being canceled
Tp2057Tp2057
See 308 more reviews

Developer apps

VoyagerGo
VoyagerGo

by Medical Management International Inc.

🏥 Medical

(2)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login credentials not working

Bug

Appointment scheduling not syncing correctly

Bug

Inability to reset password or update account

Bug

Crashes when trying to edit appointments

Bug
✨

Requested Features

5 requests

Ability to view full vaccine history

Feature

Option to delete pets no longer owned

Feature

Notification for expiring wellness plans

Feature

Streamlined appointment scheduling process

Feature

Improved integration with website and records

Feature

FAQ

What can I do with this app?

This app provides secure access to your pet's appointment information and medical records. You can schedule, view, and manage appointments, add new pets, and receive alerts for due vaccinations and medications. It also offers 24/7 veterinary advice via Pet Chat™ and virtual visits.

How do I access my pet's medical records?

You can view and download your pet's complete veterinary records directly through the app. This includes their care history, vaccination status, current and past medications, lab test results, visit summaries, and invoices.

Is there a cost to use the app?

The app itself is free to download and use for accessing your pet's information and scheduling. However, services like virtual visits or pharmacy purchases may incur separate charges.

What if I need urgent advice for my pet?

The app features Pet Chat™, which allows you to get advice from a veterinary professional 24/7. This is a convenient way to address immediate concerns without needing to schedule a full appointment.

Can I get prescriptions through the app?

Yes, you can access the Banfield online pharmacy through the app. You can also view and download your pet's therapeutic diet MedCard, which may be relevant for prescription diets.