RouteThis Helps vs Mysa
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RouteThis Helps
Diagnose network issues affecting smart home devices and internet speed. This app runs tests and shares diagnostic information with technical support to quickly resolve connectivity problems.
- Network tests and diagnostics
- Identify internet connectivity problems
- Troubleshoot smart home devices
- Share diagnostic information with support
- Improve home internet experience
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RouteThis Helps runs a variety of network tests and diagnostics to help identify problems impacting smart home devices and internet connectivity. This information is shared with technical support and will help solve your issue quickly so you can go back to enjoying the best possible experience for your home internet and smart home devices.
Mysa
Control your home's heating and cooling remotely, set schedules, and monitor energy usage to save money and energy. Integrates with smart home platforms for seamless control.
- Remote access from anywhere
- Customizable heating/cooling schedules
- Geofencing for occupancy detection
- Energy usage monitoring
- Smart home platform integration
- Shared access control
- Vacation mode
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With Mysa's regularly-updated, feature-packed mobile app, you get seriously smart control and home energy savings — all you need is a WiFi connection. Remote access from anywhere via the Mysa app means you can easily set heating or cooling schedules, use geofencing, see your heating and cooling usage, and much more. Stay energy-efficient and save money (and the planet!) with a few simple taps from your smartphone or tablet. Mysa works with your favourite smart home platforms and home assistants, so you stay conveniently connected and in control. Compatibility: Mysa for Electric Baseboard Heaters works with high voltage baseboard, convector (short cycle), fan-forced convector (long cycle), and radiant ceiling heating systems. Mysa for Electric In-Floor Heating works with most high voltage electric in-floor heating systems and flooring types. Mysa for Air Conditioners replaces remotes with displays for most ductless mini-split heat pump, window, or portable air conditioners. Energy-Saving App Features: Remote Control: Get out there. Use your smartphone or tablet to control your home heating or cooling from wherever you are. Scheduling: Life's busy. Create the flexible heating or cooling schedule that works best for you in less than a minute. Bye-bye, buttons! Geolocation: Boundaries are important. Mysa uses your location to detect if anyone is home, so that you're not paying to heat or cool an empty house. Shared Access: Teamwork works. Share access to your account easily so others can control your Mysas through the Mysa app. Vacation Mode: Take a well-deserved break. Away from home for a while? No worries! Mysa will keep helping you save energy while you're away. Energy Insights (Baseboard, In-Floor, AC): Track and monitor your humidity, setpoint, and temperature to create efficient heating or cooling schedules. Energy Spending (Baseboard & In-Floor): See your spending. Track your real-time energy use in kWh cost to find ways to reduce your electricity bill. Energy Runtime (AC): Get cool insights. Know your AC's runtime history and use it for help with making smart decisions about your cooling or heating schedules.
Screenshots
Verdict
The clearest difference is rating: Mysa at 3.8 against RouteThis Helps's 2.0. Mysa also leads on review sentiment (30% vs 18%) and iOS requirement (15.1 vs 17.0). RouteThis Helps's advantage is monetization model (free vs free with in-app purchases). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mysa holds the better App Store score, 3.8 against 2.0. Both are backed by a comparable volume of ratings — 200 and 571 respectively. Written reviews point the same way: 18% of RouteThis Helps's written reviews are positive against 30% of Mysa's.
RouteThis Helps ships an update every 3 weeks, Mysa every 4 weeks. The most recent releases landed on September 14, 2026 and September 21, 2026 respectively.
| Parameter | RouteThis Helps | Mysa |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (200 ratings) | 3.8 (571 ratings) — better |
| Positive reviews | 18.5% of reviews | 29.7% of reviews — better |
| Number of ratings | 200 | 571 — better |
| Update frequency | Every 3 weeks — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 55 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | RouteThis Inc | Empowered Homes Inc. |
Customer experience
RouteThis Helps
Mysa
User reviews
RouteThis Helps
From 200 App Store ratingsWhat we love
- 🎯 Accurately identifies network issues
- 🚀 Quick and efficient diagnostics
- 📊 Provides actionable recommendations
- 💡 Helps isolate device-specific problems
- 🔧 Useful for tech support collaboration
Room to improve
- 🔒 Privacy concerns - collects data without user visibility
- ❌ Inaccurate or misleading results
- 😕 Confusing user interface and unclear instructions
- 🚫 Requires access code not provided to users
- 📍 Demands location permissions unnecessarily
Mysa
From 571 App Store ratingsWhat we love
- 🚀 Great product
- 🚀 Excellent thermostats
- 🚀 Allows more metrics than Nest
- 🚀 Excellent HomeKit integration
- 👍 Easy to use
Room to improve
- 🐛 Buggy app
- 🐛 Crashes frequently
- 🐛 Unreliable connectivity
- 🐛 Inconsistent user experience
- 🔋 Drains battery
Bugs and requests
RouteThis Helps
Reported bugs
9 issues- App crashes during benchmarking network stage
- Unable to proceed without access code
- Crashes on connection testing
- Cannot input access code properly
- App shows issues but no clickable links to view details
Show 4 moreShow fewer
- Inconsistent speed test results on repeated runs
- Detects issues but provides no meaningful feedback
- Copies data from clipboard without user action
- Fails to detect internet connection when other apps work fine
Requested features
9 requests- Display diagnostic results to users before sending to support
- Show detailed network configuration information (router model, channel, encryption)
- Provide specific WiFi channel recommendations
- Allow users to review all collected data prior to submission
- Implement automatic data deletion from support servers after set period
Show 4 moreShow fewer
- Remove mandatory location permission requirement
- Add access code generation within the app
- Include device-specific troubleshooting steps
- Show network congestion analysis details
Mysa
Reported bugs
5 issues- App crashes when changing schedules
- Thermostat settings not syncing properly
- Geofencing not working as expected
- Incompatibility with newer iOS versions
- Inability to add new devices
Requested features
6 requests- Dark mode option
- Brightness control scheduling
- Improved HomeKit integration
- Ability to disable display
- Geofencing improvements
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- More scheduling flexibility
In-app purchases
RouteThis Helps
No in-app purchases
Mysa
No in-app purchases









