Comparison

RouteThis Helps vs Mysa

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RouteThis Helps

Diagnose network issues affecting smart home devices and internet speed. This app runs tests and shares diagnostic information with technical support to quickly resolve connectivity problems.

Highlights
  • Network tests and diagnostics
  • Identify internet connectivity problems
  • Troubleshoot smart home devices
  • Share diagnostic information with support
  • Improve home internet experience
Features
Read full description

RouteThis Helps runs a variety of network tests and diagnostics to help identify problems impacting smart home devices and internet connectivity. This information is shared with technical support and will help solve your issue quickly so you can go back to enjoying the best possible experience for your home internet and smart home devices.

About

Mysa

Control your home's heating and cooling remotely, set schedules, and monitor energy usage to save money and energy. Integrates with smart home platforms for seamless control.

Highlights
  • Remote access from anywhere
  • Customizable heating/cooling schedules
  • Geofencing for occupancy detection
  • Energy usage monitoring
  • Smart home platform integration
  • Shared access control
  • Vacation mode
Features
Read full description

With Mysa's regularly-updated, feature-packed mobile app, you get seriously smart control and home energy savings — all you need is a WiFi connection. Remote access from anywhere via the Mysa app means you can easily set heating or cooling schedules, use geofencing, see your heating and cooling usage, and much more. Stay energy-efficient and save money (and the planet!) with a few simple taps from your smartphone or tablet. Mysa works with your favourite smart home platforms and home assistants, so you stay conveniently connected and in control. Compatibility: Mysa for Electric Baseboard Heaters works with high voltage baseboard, convector (short cycle), fan-forced convector (long cycle), and radiant ceiling heating systems. Mysa for Electric In-Floor Heating works with most high voltage electric in-floor heating systems and flooring types. Mysa for Air Conditioners replaces remotes with displays for most ductless mini-split heat pump, window, or portable air conditioners. Energy-Saving App Features: Remote Control: Get out there. Use your smartphone or tablet to control your home heating or cooling from wherever you are. Scheduling: Life's busy. Create the flexible heating or cooling schedule that works best for you in less than a minute. Bye-bye, buttons! Geolocation: Boundaries are important. Mysa uses your location to detect if anyone is home, so that you're not paying to heat or cool an empty house. Shared Access: Teamwork works. Share access to your account easily so others can control your Mysas through the Mysa app. Vacation Mode: Take a well-deserved break. Away from home for a while? No worries! Mysa will keep helping you save energy while you're away. Energy Insights (Baseboard, In-Floor, AC): Track and monitor your humidity, setpoint, and temperature to create efficient heating or cooling schedules. Energy Spending (Baseboard & In-Floor): See your spending. Track your real-time energy use in kWh cost to find ways to reduce your electricity bill. Energy Runtime (AC): Get cool insights. Know your AC's runtime history and use it for help with making smart decisions about your cooling or heating schedules.

Screenshots

RouteThis Helps3 screens
Mysa4 screens

Verdict

The call

The clearest difference is rating: Mysa at 3.8 against RouteThis Helps's 2.0. Mysa also leads on review sentiment (30% vs 18%) and iOS requirement (15.1 vs 17.0). RouteThis Helps's advantage is monetization model (free vs free with in-app purchases). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mysa holds the better App Store score, 3.8 against 2.0. Both are backed by a comparable volume of ratings — 200 and 571 respectively. Written reviews point the same way: 18% of RouteThis Helps's written reviews are positive against 30% of Mysa's.

UpkeepUpdate frequency

RouteThis Helps ships an update every 3 weeks, Mysa every 4 weeks. The most recent releases landed on September 14, 2026 and September 21, 2026 respectively.

Scorecard4 real differences · 6 level
RouteThis Helps versus Mysa: the parameters behind the verdict, then further details
ParameterRouteThis HelpsMysa
PriceFreeFree
Rating2.0 (200 ratings)3.8 (571 ratings) — better
Positive reviews18.5% of reviews29.7% of reviews — better
Number of ratings200571 — better
Update frequencyEvery 3 weeks — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size55 MB53 MB
Age rating4+4+
DeveloperRouteThis IncEmpowered Homes Inc.

Customer experience

RouteThis Helps

All ratings200 ratings
Positive23.0%
Neutral5.0%
Negative72.0%
Written reviews92 reviews
Positive18.5%
Neutral4.3%
Negative77.2%

Mysa

All ratings571 ratings
Positive66.4%
Neutral8.4%
Negative25.2%
Written reviews222 reviews
Positive29.7%
Neutral18.5%
Negative51.8%

User reviews

RouteThis Helps

From 200 App Store ratings

What we love

  • 🎯 Accurately identifies network issues
  • 🚀 Quick and efficient diagnostics
  • 📊 Provides actionable recommendations
  • 💡 Helps isolate device-specific problems
  • 🔧 Useful for tech support collaboration

Room to improve

  • 🔒 Privacy concerns - collects data without user visibility
  • ❌ Inaccurate or misleading results
  • 😕 Confusing user interface and unclear instructions
  • 🚫 Requires access code not provided to users
  • 📍 Demands location permissions unnecessarily

Mysa

From 571 App Store ratings

What we love

  • 🚀 Great product
  • 🚀 Excellent thermostats
  • 🚀 Allows more metrics than Nest
  • 🚀 Excellent HomeKit integration
  • 👍 Easy to use

Room to improve

  • 🐛 Buggy app
  • 🐛 Crashes frequently
  • 🐛 Unreliable connectivity
  • 🐛 Inconsistent user experience
  • 🔋 Drains battery

Bugs and requests

RouteThis Helps

Reported bugs

9 issues
  • App crashes during benchmarking network stage
  • Unable to proceed without access code
  • Crashes on connection testing
  • Cannot input access code properly
  • App shows issues but no clickable links to view details
Show 4 more
  • Inconsistent speed test results on repeated runs
  • Detects issues but provides no meaningful feedback
  • Copies data from clipboard without user action
  • Fails to detect internet connection when other apps work fine

Requested features

9 requests
  • Display diagnostic results to users before sending to support
  • Show detailed network configuration information (router model, channel, encryption)
  • Provide specific WiFi channel recommendations
  • Allow users to review all collected data prior to submission
  • Implement automatic data deletion from support servers after set period
Show 4 more
  • Remove mandatory location permission requirement
  • Add access code generation within the app
  • Include device-specific troubleshooting steps
  • Show network congestion analysis details

Mysa

Reported bugs

5 issues
  • App crashes when changing schedules
  • Thermostat settings not syncing properly
  • Geofencing not working as expected
  • Incompatibility with newer iOS versions
  • Inability to add new devices

Requested features

6 requests
  • Dark mode option
  • Brightness control scheduling
  • Improved HomeKit integration
  • Ability to disable display
  • Geofencing improvements
Show 1 more
  • More scheduling flexibility

In-app purchases

None

RouteThis Helps

No in-app purchases

None

Mysa

No in-app purchases

Questions

Is RouteThis Helps free?
RouteThis Helps is free to download, with no in-app purchases.
Is Mysa free?
Mysa is free to download, with no in-app purchases.
Which has better reviews, RouteThis Helps or Mysa?
Mysa is rated higher. RouteThis Helps averages 2.0 out of 5 from 200 ratings, while Mysa averages 3.8 from 571 ratings.
Do RouteThis Helps or Mysa have ads?
Neither RouteThis Helps nor Mysa shows ads.
Which is updated more often, RouteThis Helps or Mysa?
RouteThis Helps ships an update every 3 weeks, and Mysa every 4 weeks. Most recently, RouteThis Helps was updated on September 14, 2026 and Mysa on September 21, 2026.

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