RouteThis Helps vs Optimal°
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RouteThis Helps
Diagnose network issues affecting smart home devices and internet speed. This app runs tests and shares diagnostic information with technical support to quickly resolve connectivity problems.
- Network tests and diagnostics
- Identify internet connectivity problems
- Troubleshoot smart home devices
- Share diagnostic information with support
- Improve home internet experience
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RouteThis Helps runs a variety of network tests and diagnostics to help identify problems impacting smart home devices and internet connectivity. This information is shared with technical support and will help solve your issue quickly so you can go back to enjoying the best possible experience for your home internet and smart home devices.
Optimal°
This app provides remote control and monitoring for a specific brand of tankless water heaters. Users can adjust temperature, track performance metrics, and receive diagnostic information for efficient hot water management.
- Set water heater output temperature
- Monitor unit activity state
- Track flow rate and energy consumption
- View inlet and outlet water temperatures
- Access diagnostics and error codes
- Enable Vacation Mode
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Control and Monitor your Optimal Opti Tankless Water Heater with the Optimal° connected app. Optimal° app allows you to control temperature, monitor performance and unit diagnostics, giving you full control of our hot water services. Optimal's patent pending ultrasonic flow sensors allow you to add your water heater to your smart home intelligence. Optimal° allows you to precisely customize how hot water is delivered to your faucets. Save money, be efficient and that's Optimal. Current App Version functionality. - Set water heater output temperature - Unit activity state (heating / not heating) - Gallons / min flow rate - Kilowatts per hour rate - Inlet Water Temperature - Outlet Water Temperature - Input Voltage - Available Flow Rate - Heater Capacity - Vacation Mode - Diagnostics / Error Code Reporting
Screenshots
Verdict
The clearest difference is rating: Optimal° at 4.9 against RouteThis Helps's 2.0. Optimal° also leads on review sentiment (60% vs 18%) and iOS requirement (15.1 vs 17.0). RouteThis Helps's advantage is update cadence (every 3 weeks vs every 5 months) and ratings volume (200 vs 7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Optimal° holds the better App Store score, 4.9 against 2.0. That said, the two scores are not equally well evidenced: RouteThis Helps has 200 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 18% of RouteThis Helps's written reviews are positive against 60% of Optimal°'s.
RouteThis Helps ships an update every 3 weeks, Optimal° every 5 months. The most recent releases landed on September 14, 2026 and June 1, 2026 respectively.
| Parameter | RouteThis Helps | Optimal° |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (200 ratings) | 4.9 (7 ratings) — better |
| Positive reviews | 18.5% of reviews | 60.0% of reviews — better |
| Number of ratings | 200 — better | 7 |
| Update frequency | Every 3 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 55 MB | 19 MB |
| Age rating | 4+ | 17+ |
| Developer | RouteThis Inc | Its Optimal LLC |
Customer experience
RouteThis Helps
Optimal°
Bugs and requests
RouteThis Helps
Reported bugs
9 issues- App crashes during benchmarking network stage
- Unable to proceed without access code
- Crashes on connection testing
- Cannot input access code properly
- App shows issues but no clickable links to view details
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- Inconsistent speed test results on repeated runs
- Detects issues but provides no meaningful feedback
- Copies data from clipboard without user action
- Fails to detect internet connection when other apps work fine
Requested features
9 requests- Display diagnostic results to users before sending to support
- Show detailed network configuration information (router model, channel, encryption)
- Provide specific WiFi channel recommendations
- Allow users to review all collected data prior to submission
- Implement automatic data deletion from support servers after set period
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- Remove mandatory location permission requirement
- Add access code generation within the app
- Include device-specific troubleshooting steps
- Show network congestion analysis details
Optimal°
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RouteThis Helps
No in-app purchases
Optimal°
No in-app purchases
