Zendesk Support vs Qarrot

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support

Qarrot is THE full-circle employee reward & recognition solution for SMBs. Whether your goal is to improve employee morale, strengthen your organization's culture, drive higher performance, or to simply say "thank-you", we can help! Our new app includes all of our best features and makes Qarrot easier than ever to use on-the-go: - Empower your managers and employees with point and badge-based recognition - Motivate individual and team performance with goal-based awards - Celebrate birthdays and work-anniversaries with milestone awards - Increase your program's visibility & engagement with a real-time and public social feed - Stay on top of your program with reporting & analytics - Redeem for rewards from anywhere in just a few clicks …and so much more! 5/5 “Qarrot, no sticks” 4.5/5 “Qarrot provides excellent employee morale” *A Qarrot account is required to use this app.