Zendesk Support vs ImmiIQ

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support

ImmiIQ is your Australian migration research app, powered by Harper — an AI assistant grounded in 27 official Australian government data sources. Every answer cites its source so you can verify every claim before acting on it. ImmiIQ is an independent platform developed by FastFlowUp Pty Ltd (ABN 14 677 767 458). This app is NOT affiliated with, endorsed by, or connected to the Australian Government, the Department of Home Affairs, Jobs and Skills Australia, the Australian Bureau of Statistics, or any government department or agency. All data is sourced from publicly available official sources and is provided for informational purposes only. Built for MARA-registered migration agents and Australian migration lawyers, Educational Provider ImmiIQ speeds up day-to-day research. WHAT YOU CAN ASK HARPER • Any of Australia's 2,121 occupations across ANZSCO 2022 and the new OSCA 2024 classification — including descriptions, tasks, alternative titles, specialisations, and skill level. • Visa subclasses and conditions, with links to the underlying legislative instrument and F-number on the Federal Register. • Occupations on the Core Skills Occupation List, MLTSSL, STSOL, ROL, and CSOL — with assessing authority and the F-number of the current determination. • Skills assessment requirements across 41 assessing authorities, side by side. • Current points-test settings, age brackets, English thresholds, work-experience tables, and partner skills pathways. • EOI invitation rounds and per-occupation backlog data going back 24 months. • Per-occupation ceilings and how close a unit group is to its annual cap. • All 8 state and territory nomination programs — current open/closed status, priority occupations, and program criteria. • 13 DAMA regions across NT, QLD, SA, NSW, WA, and Victoria — with negotiated occupational concessions. • 5,388 employer-sponsored labour-agreement companies. • 26,433 CRICOS courses across 1,552 providers, mapped to AQF levels and graduate visa eligibility. • Designated regional area lookup across 8,200+ postcodes. KEY FEATURES • Harper AI — chat with a migration-specialist assistant, every answer cited. • Occupation Search — ANZSCO + OSCA with full descriptions, tasks, and specialisations. • Points Calculator — interactive 189/190/491 points test with optimiser. • Visa Explorer — every subclass with processing times, fees, and document checklists. • Training Pathway Planner — visualise student-to-PR pathways from any CRICOS course. • Course Lookup — search every CRICOS provider and course in Australia. • Available in 9 languages: English, Mandarin, Hindi, Arabic, Korean, Japanese, Vietnamese, Tagalog, Bengali. DATA SOURCES & REFERENCES Every dataset Harper draws on is refreshed from the original source. Source URLs and version timestamps are visible on every cited answer. • Australian Bureau of Statistics (ABS) — abs.gov.au • Department of Home Affairs — homeaffairs.gov.au • Jobs and Skills Australia — jobsandskills.gov.au • SkillSelect — immi.homeaffairs.gov.au/visas/working-in-australia/skillselect • Federal Register of Legislation — legislation.gov.au • training.gov.au — training.gov.au • CRICOS — cricos.education.gov.au • NSW, VIC, QLD, SA, WA, TAS, NT, ACT government nomination portals — nsw.gov.au, vic.gov.au, qld.gov.au, sa.gov.au, wa.gov.au, tas.gov.au, nt.gov.au, act.gov.au DISCLAIMER ImmiIQ is an independent platform developed by FastFlowUp Pty Ltd (ABN 14 677 767 458). This app is NOT affiliated with, endorsed by, or connected to the Australian Government, the Department of Home Affairs, Jobs and Skills Australia, the Australian Bureau of Statistics, or any government department or agency. All government data is sourced from publicly available official sources and is provided for informational purposes only. SUPPORT support@immiiq.com