PetSmart vs Switchboard
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PetSmart
Shop for pet supplies, book grooming appointments, and manage your pet's care all in one place. Access helpful articles, earn rewards, and find store locations easily. Get everything you need for your furry, feathered, or scaled family members.
- In-app shopping for pet essentials
- Buy online, pick up in store (1-hour option)
- Treats Rewards loyalty program management
- In-app salon booking and appointment management
- Doggie Day Camp availability check
- PetsHotel reservations
- Personalized offers and content
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At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place. • With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store. • Sign up for our Treats Rewards loyalty program. You’ll earn points every time your shop & you can manage your account through the app. • Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking • Check Doggie Day Camp availability • Make & manage PetsHotel reservations • Tailor the app experience to your entire pet family with personalized offers & content With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
Switchboard
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Switchboard connects neighbors, renters, and skilled tradespeople in one community-powered app. Whether you need to borrow a tool, hire a contractor, or find a great deal down the street — Switchboard makes it happen. ToolBoard lets you stop buying tools you'll only use once. Borrow what you need from neighbors and earn money on tools sitting in your garage. Browse tools available near you on an interactive map, request rentals directly from owners, coordinate pickup and dropoff with in-app messaging, and rate your experience after every rental. TradeBoard connects you with skilled tradespeople in your area — electricians, plumbers, carpenters, painters, and more. Browse contractor profiles with ratings and reviews, see completed job photos before you hire, and send job requests directly through the app at fair local rates with no middleman markup. Are you a tradesperson? List your services, set your own rate, and find work in your community on your own schedule. CommunityBoard is your neighborhood bulletin board — digital, simple, and community-first. Post items for sale, trade, or free and browse local listings without leaving your neighborhood. No algorithms, no national sellers — just your community. Every Switchboard user has a verified profile, community ratings, and a transaction history. Block or report users directly from any listing, rate renters and contractors after every interaction, and trust that our moderation team reviews all reports. Switchboard is currently in beta. We're actively building, listening to feedback, and improving every week. Join early and help shape the future of your community marketplace. Download Switchboard and plug into your community today.
Screenshots
Verdict
The clearest difference is ads: Switchboard at none against PetSmart's shown. Switchboard also leads on update cadence (every 5 days vs every 10 days). PetSmart's advantage is chart position (#82 vs unranked). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PetSmart ships an update every 10 days, Switchboard every 5 days. The most recent releases landed on October 30, 2026 and October 24, 2026 respectively.
| Parameter | PetSmart | Switchboard |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (31K ratings) — better | — |
| Positive reviews | 9.5% of reviews | — |
| Number of ratings | 31K — better | — |
| Update frequency | Every 10 days | Every 5 days — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Best chart rank | #82 — better | — |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 17.4 | 16.0 — better |
| Further details — not scored | ||
| Size | 141 MB | 90 MB |
| Age rating | 4+ | 4+ |
| Developer | PetSmart LLC | Zack Caravan |
Bugs and requests
PetSmart
Reported bugs
4 issues- Payment processing errors
- Disappearing cart items
- Incorrect store location and inventory
- Inability to complete online orders
Requested features
5 requests- Add barcode scanner for price checks
- Improve search and filtering functionality
- Allow adding favorite items and past orders
- Integrate pet profiles and medical records
- Provide delivery options beyond in-store pickup
Switchboard
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PetSmart
No in-app purchases
Switchboard
No in-app purchases









